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Address: Wookey Hole Caves | M5 Exit junction 22, Wells BA5 1BB, England
Phone Number:
+44 1749 672243
Website
Today
10:00 - 16:00
Closed now
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Hours:
Sun - Sat 10:00 - 16:00
Description:

A great day will be enjoyed by all the family at Santaland...Once you have...

A great day will be enjoyed by all the family at Santaland...Once you have visited the caves, you will enter the enchanted Fairy Garden, Valley of the Dinosaurs, and see where King Kong reigns over his kingdom. You can Make a Wish on our Christmas Trees and tie a ribbon for your loved ones, have fun in Santa’s Festive Mirror Maze and take a step back in time in our Vintage Penny Arcade!Our Christmas Circus Show is one not to be missed! 50 Acts in 50 Minutes – will they do it? Come and see for yourself! Shows on at 1pm and 3pm.Christmas lunches will be served in the Big Top Restaurant, along with other family favourites.Don't forget your visit to Santa's Grotto and meeting the man himself, he will have a smile and present waiting for all the children that visit him.

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TripAdvisor Reviewer Highlights

Read all 86 reviews
Visitor rating
  • 42
    Excellent
  • 17
    Very good
  • 5
    Average
  • 8
    Poor
  • 13
    Terrible
Our 2 year old loved the circus, as did we!

We visited on 27th December with our two children (2yrs and 4 month baby) As we visited after the Christmas run up period there was no queuing as mentioned in other reviews. The... read more

4 of 5 bubblesReviewed 28 December 2016
StuartandAmie
,
Gloucester, United Kingdom
via mobile
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86 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Bristol, England, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 December 2016

We took our seven year old grandson to see Santa on 10th December 2016. Arrived at 1000 to be told we didn't have to wait to our 1100 slot to see Santa as it's quiet at the moment. We queued for 15-20 minutes which wasn't to bad but it was worth it. You are ushered into the grotto in your... More 

Helpful?
Thank Nick R
Gloucester, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 28 December 2016 via mobile

We visited on 27th December with our two children (2yrs and 4 month baby) As we visited after the Christmas run up period there was no queuing as mentioned in other reviews. The areas we visited: Restaurant; Food a bit pricey for what it is, on offer is a selection of sandwiches/kids lunch packs, snacks, drinks (Inc. Alcoholic) coffee machines... More 

Helpful?
Thank StuartandAmie
Somerset
Level Contributor
39 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed 24 December 2016

We took our son (4) and daughter (10) to Wookey Hole to see Santa, cost at £15 each I didn't feel was too bad compared with alternatives, so we pre booked online. Arrived around 10.30 to find a huge queue for ticket office, which moved really slowly so we spent 30 minutes in queue which wasn't a good start, should... More 

Helpful?
Thank jamesb72
1 review
5 of 5 bubbles Reviewed 19 December 2016 via mobile

Had a really good day with my partner and little girl never been before loves the caves, the tour guide was brillent my little girl wouldnt stop talking to her !! Santas grotto was ace very pretty decs were lovley santa was good good present aswell Food was good not badly prices either The circus was amazing they did an... More 

Helpful?
Thank Tazmonkton
1 review
5 of 5 bubbles Reviewed 15 December 2016

We visited Wookey Hole on Sunday last week to see Santa and visit the caves.....it has been nearly 40 years since I have been and we were not disappointed....what a great day....the caves are amazing and the 4D experience and soft play area went down a storm with the boys, and it was all topped off with a round of... More 

Helpful?
Thank archiep2007
Somerset, United Kingdom
1 review
common_n_attraction_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 12 December 2016

We were all very excited about our trip to santaland 7 of us in total. Well what a huge disappointment. Walking into Santa was ok but none of the elves were enthusiastic or remotely interested in interacting with the children. Santa was ok but the room he was in was tiny and very uninteresting. The gifts they received were terrible.... More 

Helpful?
2 Thank fran722016
WookeyHole, Manager at Wookey Hole Santaland, responded to this review

Dear Fran722016, Thank you for your comments, we take all feedback seriously and we are committed to providing our visitors with the highest quality services and facilities. We are most surprised by your comments, most of our reviews are extremely positive and speak highly of the main attractions at Christmas – Santa, Illuminated Caves, Christmas Circus Show, 4D Cinema and... More 

Solihull, United Kingdom
Level Contributor
9 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 11 December 2016 via mobile

Ok, so from you title you can see that I wasn't impressed with today's visit to the Wookey hole winter 'wonderland'... in fact I've even gone as far to re-download the trip advisor app in order to review it. So in essence for £15 a head what you get is a 30-35 minute tour through the caves (which is in... More 

Helpful?
Thank DSJ-DSJ
WookeyHole, Manager at Wookey Hole Santaland, responded to this review

Dear DSJ-DSJ, Thank you for your comments, we take all feedback seriously and we are committed to providing our visitors with the highest quality services and facilities. Our Winter Wonderland offers over 20 fantastic attractions to visitors, including our infamous Illuminated Caves, with new Chamber and Tunnels, Christmas Circus Show, 4D Cinema, Santa in his Grotto, Wizard’s Play Area, Mirror... More 

Level Contributor
105 reviews
49 attraction reviews
common_n_attraction_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 28 November 2016 via mobile

Booked the santaland trip as a package deal for £140 , this included a night at the wookey hotel (separately reviewed). Overall it wasn't a bad deal but I think some things needed to be better thought out. In the hotel Santa visited at breakfast. He was a lovely well spoken man who the children instantly took to. He chatted... More 

Helpful?
2 Thank srh19
Wareham, United Kingdom
Level Contributor
214 reviews
67 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
5 of 5 bubbles Reviewed 17 September 2016

We booked this as a treat for our young kids. We stayed in the on-site hotel and then explored the entire Wookey Hole area. The santa-land part was great and really magical.

Helpful?
Thank Mark B
Level Contributor
12 reviews
3 attraction reviews
5 of 5 bubbles Reviewed 3 January 2016 via mobile

This was my little girls fist circus. And she loved it. I love the story that it's a school and there from the ages of 8 to 16 ( I was told ). The tricks they were doing at there age was fantastic, grate work. And my 3 year old has loves the clown. We will be back and can't... More 

Helpful?
Thank Eltelerino1

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?