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Review Highlights
Game of Bowls

Enjoyed an hour's game of bowls. Had the rinks to ourselves, as it is outdoor season. The bar is... read more

Reviewed 2 June 2016
Nan2272252117
,
Yarm, United Kingdom
via mobile
Badminton

It's been a year since we played here and we had a great hour on the badminton court. The changing... read more

Reviewed 29 June 2015
Michael D
via mobile
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Traveller Overview
  • Excellent44%
  • Very good42%
  • Average0%
  • Poor0%
  • Terrible14%
16 Aug 2017
“Great grub and staff”
1 Jun 2016
“Game of Bowls”
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Wrightson House Town Centre, Stockton-on-Tees TS17 9EW, England
Website
+44 1642 760971
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Reviews (14)
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1 - 10 of 14 reviews
Reviewed 16 August 2017 via mobile

Have enjoyed vising the pavilion cafe quite a few times,staff are friendly and have a great sevice towards customers. The food menu has a good selection of choices hot & cold. The area is clean with plenty of seating. It is an accpetional place with...More

Date of experience: August 2017
Thank Just_Dave82
Reviewed 2 June 2016 via mobile

Enjoyed an hour's game of bowls. Had the rinks to ourselves, as it is outdoor season. The bar is also closed at the time we visited 4.30 pm until 5.30 pm. The toilets are locked at 4 pm due to vandalism, but the key can...More

Date of experience: May 2016
Thank Nan2272252117
Reviewed 15 January 2016 via mobile

The staff are always helpful and the equipment is in good condition and always clean. Plenty of treadmills for the size of the gym and it rarely gets busy to the point where you can't get any equipment.

Date of experience: January 2016
Thank S1MVJ
Reviewed 29 July 2015

Thornaby Pavilion is an excellent sports venue. The reception staff are great and always helpful. Fantastic venue for playing five-a-side or badminton. The gym is great with lots of equipment and I've never had to wait for a particular piece. The cafeteria is great and...More

Date of experience: June 2015
1  Thank CarolG900
Reviewed 29 June 2015 via mobile

It's been a year since we played here and we had a great hour on the badminton court. The changing facilities and locker area were fine and the booking process was straight forward. The courts were clean and professional and look loads better than a...More

Date of experience: June 2015
1  Thank Michael D
Reviewed 25 March 2015

Booked badminton for 7 pm got there said it wasn't booked. Then went on to say or yes it was we had a flood in back room and they had been trying to contact me. This was a lie I had no missed calls on...More

Date of experience: March 2015
Thank Arewetheremam
Reviewed 4 February 2015

I have been using this centre for a lot of years and can only say that all of the staff are nothing but friendly, polite and always professional. Nothing is too much trouble and the gym staff are always on hand to give advice and...More

Date of experience: February 2015
1  Thank suzy b
Reviewed 3 February 2015 via mobile

Receptionist was very rude on the phone! I know they are busy on the front line but they shouldnt hang up on customers enquiring etc! She needs to go for more training on how to dealt multi tasking job + and be helpful at all...More

Date of experience: February 2015
Thank Mary Ann d
teesactive, Manager at Thornaby Pavilion, responded to this reviewResponded 5 February 2015

We are at present having some problems with our phone system where we are unable to hear what the caller is saying, we have contacted our phone supplier who are carrying out investigations, all our staff have recently attended a revision course on customer care...More

Reviewed 1 May 2014

Great for indoor bowling, shame ladies toilets a long way away from rink and closed at 4 pm but understand why this is necessary.

Date of experience: January 2014
Thank Nan2272252117
Reviewed 16 April 2014

Good and recently resurfaced indoor five aside and badminton courts. Fitness suite and squash courts are available but I'm getting a bit long in the tooth for them. Changing rooms are adequate but the showers need more regular maintenance and cleaning.

Date of experience: April 2014
Thank Ken R
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Questions & Answers
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Aly L
28 June 2018|
Answer
Response from teesactive | Property representative |
We have experienced some problems with the main lift and getting parts is getting harder, we are happy to say that the parts have now been sourced and fitted and the lift is back in operation, we will continue to monitor the... More
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