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Newcastle Airport Tourist Information

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Address: Newcastle Airport | Woolsington, Newcastle upon Tyne NE13 8BZ, England
Phone Number:
+44 191 214 4422

TripAdvisor Reviewer Highlights

Read all 178 reviews
Visitor rating
  • 26
  • 27
    Very good
  • 27
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  • 72
the Cabin Bar

Needing to sit and wait for a plane I chose the cabin bar and though expensive £20 for a burger and chips it looked comfortable and i expected something really nice . The... read more

2 of 5 bubblesReviewed 6 days ago
john c
Beer, United Kingdom
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178 Reviews from our TripAdvisor Community

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Showing 177: English reviews
Level Contributor
9 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 5 days ago NEW via mobile

If you're flying out early evening onwards, ensure you eat before you get here. Oh, and don't expect any shops to be open. Shocking for an international airport.

Thank Craig H
Beer, United Kingdom
Level Contributor
12 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 6 days ago NEW

Needing to sit and wait for a plane I chose the cabin bar and though expensive £20 for a burger and chips it looked comfortable and i expected something really nice . The food was awful ,dry burger and chips that were dry and tasteless, lunchtime leftovers it seemed and no side dish as advertised . I did complain to... More 

Thank john c
Level Contributor
3 reviews
1 of 5 bubbles Reviewed 1 week ago via mobile

Possibly the worst I've been to in the world and it's sad that it is my 'home' airport. Up and down stairs and around corners. Get split into three queues (2 EU national and one international) in a corridor that leads around yet another corner where the to EU queues 'merge' (as you would expect this becomes utter bedlam). All... More 

Thank Peter S
Stockton-on-Tees, United Kingdom
Level Contributor
18 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago

I am a frequent user of Newcastle airport and i am always delighted with the connivance and great service However my latest dealings with them were even better Sadly my wife took ill just a couple of hours before we left home for our holiday and consequently we could not travel and it was to late to cancel the holiday... More 

Thank anthony george k
Level Contributor
336 reviews
132 attraction reviews
common_n_attraction_reviews_1bd8 105 helpful votes
5 of 5 bubbles Reviewed 16 January 2017 via mobile

We came in here and straight onto the train which takes you into Newcastle, you can buy tickets from the machine. This was very handy. Going back we had a wander around the shops, not much there but small and interesting. Nice little airport. It took us ten minutes from central Newcastle to the airport by taxi and cost £15.... More 

Thank AngelaM007
Ashford, England, United Kingdom
Level Contributor
27 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 8 January 2017

Nice small airport with friendly staff but could improve with some more shops inside as all the shops seem to sell the same thing.

Thank Will H
Dumfries, United Kingdom
Level Contributor
108 reviews
42 attraction reviews
common_n_attraction_reviews_1bd8 74 helpful votes
4 of 5 bubbles Reviewed 28 December 2016

This is a typical Aspire Lounge with the unusual decor and layout. However, the breakfast bacon rolls were full-size and delicious. Some other Lounges offer finger roll size; one, in fact, had no hot food for breakfast - just a vat of lumpy porridge and "make it yourself" toast. This is by far the best. And the staff were friendly,... More 

Thank Sandy S
Maryport, United Kingdom
Level Contributor
21 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 4 December 2016 via mobile

My husband & I booked the Aspire Plus lounge as an extra treat to get our holiday off to a good start. BIG MISTAKE & what a waste of money, we could have had a decent meal somewhere else instead. It wasn't cheap either, it cost between £60-£70. We were in the lounge between 6-7am on 22nd November 2016 &... More 

Thank Elaine B
west cumbria
Level Contributor
55 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 29 November 2016 via mobile

Booked aspire lounge before checking the reviews and was a bit worried but on arrival i was pleasantly suprised. Early morning bacon rolls were plentiful and very tasty and drinks good and served promptly. Very clean lounge, only criticism would be the lack of snack choices. Anyone highly critical of thise aspire lounge obviously not been to liverpool or manchester... More 

Thank werw
Level Contributor
56 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 21 November 2016

Visit the Aspire Lounge almost every time I fly, and never have cause to complain. Visited on 11th November before my flight and the lounge was as good as ever. Dumped the men in here with the bags while us girls had a look around duty free, which is just the best idea ever. Popped in and out of the... More 

Thank carleyemma91

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Newcastle Airport Tourist Information and other visitors
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Questions? Get answers from Newcastle Airport Tourist Information staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?