We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Bannatyne Health Club & Spa Wildmoor

Alcester Road, Stratford-upon-Avon CV37 9RJ, England
+44 1789 299666
Website
Save
Review Highlights
Nice place, disappointing extra costs

Gorgeous spa which has been nicely done, however there was an aqua aerobics class on when we walked... read more

Reviewed 2 weeks ago
Marthads1
via mobile
Rasul spa day

Recently visited for a rasul spa day brought as a gift for me for christmas. We received a very... read more

Reviewed 4 weeks ago
sean_aka_sean
,
birmingham
via mobile
Read all 213 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent56%
  • Very good22%
  • Average8%
  • Poor6%
  • Terrible8%
Travellers talk about
“steam room” (25 reviews)
“rasul treatment” (10 reviews)
“spa days” (11 reviews)
LOCATION
Alcester Road, Stratford-upon-Avon CV37 9RJ, England
CONTACT
Website
+44 1789 299666
Top Selling Tours & Activities in and around Stratford-upon-Avon
from US$20.70
More Info
from US$57.00
More Info
from US$30.90
More Info
Write a ReviewReviews (213)
Traveller rating
Traveller type
Time of year
Language
All reviews
"steam room"
in 25 reviews
"rasul treatment"
in 10 reviews
"spa days"
in 11 reviews
"relaxation room"
in 9 reviews
"hot stone massage"
in 6 reviews
"spa staff"
in 6 reviews
"lovely relaxing day"
in 6 reviews
"my mum"
in 14 reviews
"salt scrub"
in 3 reviews
"aqua aerobics"
in 4 reviews
"spa area"
in 6 reviews
"excellent spa"
in 5 reviews
"treatment rooms"
in 4 reviews
"birthday treat"
in 10 reviews
"body massage"
in 3 reviews
"dressing gowns"
in 3 reviews
"staff were friendly"
in 10 reviews
Filter

1 - 10 of 212 reviews

Reviewed 2 weeks ago via mobile

Gorgeous spa which has been nicely done, however there was an aqua aerobics class on when we walked in. There was also a non-refundable £6 cost per person to borrow a towel and robe which we were not told about beforehand. This really put a...More

Thank Marthads1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BannatyneWildmoor, Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Dear Marthads1 Thank you for taking the time to review Bannatyne Spa Wildmoor. It is wonderful to hear your opinion on our Spa and facilities. The Aqua aerobics class is hugely popular with our members, I do appreciate it can be slightly disruptive if you...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Recently visited for a rasul spa day brought as a gift for me for christmas. We received a very warm welcome on arrival with a complimentary drink and tour of the spa facilities. We were provided with robes and were told to wait to be...More

1  Thank sean_aka_sean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa W, Assistant Spa Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review Bannatyne Spa Wildmoor. It is wonderful to hear that you had a relaxing and enjoyable day with us. We're glad you enjoyed your Rasul experience, you can bolt this treatment to any spa day package from £45....More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

I read Valencia 1964's review below and can say that my own experience, regarding a 3-month membership I paid for last summer for my student son, ended in a very similar experience to the one she describes. The staff there will say anything to you...More

Thank 956diana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM W, General Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Dear 956diana Thank you for taking the time to review Bannatyne Spa Wildmoor. It would appear that your issue is regarding membership and not the Spa. You are correct in stating that Bannatyne purchased The Wildmoor in November 2017. If you wish to discuss your...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
See more reviews
Reviewed 5 weeks ago

Not sure why there are negatives reviews after the change-over to Bannatyne, but we had a great time at the spa. I have been about 3 times previously, but this time service was as good if not better than it was before. Had an afternoon...More

Thank jumpinjac24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spa W, Assistant Spa Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review Bannatyne Spa Wildmoor. It is wonderful to hear that you had a relaxing and enjoyable day with us. I will pass your compliments to the Chef. To keep up to date on our latest Spa Days and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

I wrote a glowing review of the Wildmoor Spa some years ago. I was a member of the Spa for over 5 years. I have recently cancelled my membership due to continual bad management and awful customer service both at the Spa and from Bannatyn...More

3  Thank Valencia1964
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

I visited wildmoor on saturday 10th March with my mother. It was a Christmas gift for us. From the moment we arrived we was approached by very kind staff that told us to take a seat and fill in a form ready for the therapists....More

Thank mrsk06052007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BannatyneWildmoor, Assistant Spa Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review Bannatyne Spa Wildmoor. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and the Chef. To keep up to date on our...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 February 2018

Was bought a Rasul Spa Day for 2 for Christmas and took my sister. It was very disconcerting while walking around in robes when lots of other people were fully dressed. We never got our complimentary drink. Café area was quite chilly and service for...More

Thank mollymcdonnell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018 via mobile

Recent visit with family member. I have been an advocate of Wildmoor for years but was fortunately forearmed with TA reviews and news on the FB pages. Since the acquisition it really has gone downhill fast .. I would give the spa another year at...More

1  Thank DrDormouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018

I have been a member at Wildmoor for many years, but since being bought out by Bannatyne the place has really deteriorated. There are hugely more spa people during the day which brings increased challenges on space and cleanliness; the changing areas are very busy...More

Thank eah72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM W, General Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Dear eah72 I am sorry to hear that you feel that your experience at The Wildmoor has deteriorated since we have taken over. We would like the opportunity to discuss your experience further. You can contact us directly via the feedback portal below: bannatyne.co.uk/contact/feedback/#feedbackform Kind...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
1
Reviewed 8 February 2018 via mobile

I’m a regular visitor to Wildmoor Spa at least twice a year. ‘Wow’ what a shock to find it has turned in to a commercial nightmare. Gone has the warm welcome and relaxed atmosphere. On arrival we were handed a bag with our robe and...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM W, General Manager at Bannatyne Health Club & Spa Wildmoor, responded to this reviewResponded 2 weeks ago

Dear sir/madam Thank you for taking the time to review Bannatyne Spa (Insert site). I am sorry to hear that your (spa day/ treatment) did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to improve our service provision and as...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 29 hotels in Stratford-upon-Avon
Victoria Spa Lodge
110 reviews
1.58 km away
Billesley Manor Hotel
2,264 reviews
2.50 km away
Travelodge Stratford Upon Avon
985 reviews
2.55 km away
Premier Inn Stratford Upon Avon Waterways Hotel
2,743 reviews
2.89 km away
Nearby Restaurants
Masons Arms
93 reviews
2.46 km away
The Stuart Restaurant at the Billesley Manor
111 reviews
2.48 km away
The Stag at Redhill Restaurant
380 reviews
2.85 km away
The Salmon Tail
142 reviews
2.90 km away
Nearby Attractions
Mary Arden's Farm
1,167 reviews
2.42 km away
The Spa at Billesley Manor Hotel
83 reviews
2.47 km away
Anne Hathaway's Cottage & Gardens
2,631 reviews
2.20 km away
Stratford-upon-Avon Racecourse
119 reviews
2.46 km away
Ask a question
Questions & Answers
Lynette131313
20 June 2016|
Answer
Response from sal_0202 | Reviewed this property |
It's all on the website including special offers
1
Vote