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Wildmoor Spa & Health Club

Alcester Road, Stratford-upon-Avon CV37 9RJ, England
+44 1789 299666
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Review Highlights
Silver package spa day

Had an extremely relaxing day... really friendly helpful & pleasant staff. Treatments were superb... read more

Reviewed 1 week ago
Vicki H
via mobile
AVOID; terrible customer experience

AVOID - awful customer service. Booked a spa day for £130 (2x treatments, lunch, spa) to celebrate... read more

Reviewed 3 weeks ago
Sarah D
Read all 191 reviews
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Overview
  • Excellent57%
  • Very good23%
  • Average8%
  • Poor6%
  • Terrible6%
Travellers talk about
“steam room” (22 reviews)
“spa days” (11 reviews)
LOCATION
Alcester Road, Stratford-upon-Avon CV37 9RJ, England
CONTACT
Website
+44 1789 299666
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Reviews (191)
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1 - 10 of 190 reviews

Reviewed 1 week ago via mobile

Had an extremely relaxing day... really friendly helpful & pleasant staff. Treatments were superb and lovely tasty lunch with a nice chilled glass of prosecco. Relaxing ambience, with a lovely private changing room.

Thank Vicki H
Reviewed 3 weeks ago

AVOID - awful customer service. Booked a spa day for £130 (2x treatments, lunch, spa) to celebrate close friend's six-month trip to New Zealand. As I'm newly pregnant, followed up with team to work out which treatments were safe. On the day, at reception, again...More

1  Thank Sarah D
Wildmoor, Manager at Wildmoor Spa & Health Club, responded to this reviewResponded 2 weeks ago

Dear Sarah, We are very sad to read your review, at Wildmoor we pride ourselves on customer service. In this instance though, we must be honest and state that we were misinformed by yourself In regards to your stage of pregnancy. Our company policy is...More

Reviewed 17 August 2017 via mobile

The Dormice extended family go to spa days at Wildmoor, following the recommendation of a former colleague. Our recent visit was as wonderful as ever....easy booking, welcoming smiles, well planned day ...chill-out massages, perfect toe-nails (or should that be toe-claws? 😀). Client cosseting can be...More

Thank DrDormouse
Reviewed 31 July 2017

I live in the locality and Wildmoor is my local gym and spa. First off, Wildmoor is set in a little area surrounded by some greenery, trees and even a little duck house which makes you feel that you're in the country somewhere to be...More

Thank Rocknrollhobo
Reviewed 13 July 2017 via mobile

Been coming a couple of times a year for over 10 years. Has declined a little each time to today's low point. They have up dated the gym so the members will be pleased. However day spa has a lacklustre and 'unpampering' feel now despite...More

1  Thank hardycotswolds
Reviewed 20 June 2017

My first massage for about 4 years, and it was worth the wait. Staff friendly and helpful , and the Swedish massage was very relaxing

Thank markyshap
Reviewed 16 June 2017

We visited Wildmoor Spa for the second time as mum and daughter and we absolutely love it. We did a spa day each consisting of a two course lunch, one free drink each, and a 60 minute treatment each. Both therapists were very good and...More

Thank Alicia Grace C
Reviewed 14 June 2017 via mobile

This was my first ever spa experience, although my partner has enjoy a number of spa days at different locations. I have to agree with a previous reviewer that on arrival the 'welcome' was quite scripted and we felt 'processed' rather than valued individual customers....More

Thank Richard H
Reviewed 13 June 2017

I have been to the Spa with a friend several times before (thoughtful annual Christmas treat from my husband). As we knew our way around we did not need a tour. We both had back/neck massages, would highly recommend. The gym was packed full of...More

Thank jtsmith365
Reviewed 13 June 2017 via mobile

Lovely spa! Yummy lunch and friendly staff! Would highly recommend. We missed one of our treatments due to getting stuck in traffic but the staff were so lovely they rearranged the time and made us feel really welcome. Thank you for a great day we...More

Thank Harriet D
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Questions & Answers
Lynette131313
20 June 2016|
Answer
Response from sal_0202 | Reviewed this property |
It's all on the website including special offers
1
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