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The Shakespeare Express

Snow Hill Station, Birmingham B19 1AA, England
+44 121 708 4960
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Review Highlights
Cracking Day Out

Thanks to all at Vintage Trains for a very good day out on Sunday 20th August. The train manager... read more

Reviewed 26 August 2017
NML60063
,
Esher, United Kingdom
Birthday Treat

We travelled from Snow Hill Station to Stratford and what a treat! All of the volunteers were so... read more

Reviewed 24 August 2017
AnnabelFW
,
Solihull, United Kingdom
Read all 27 reviews
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Overview
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Take a fast trip on this nostalgic steam train from Birmingham to its historical and famous neighbor, Stratford-upon-Avon.
  • Excellent69%
  • Very good22%
  • Average3%
  • Poor3%
  • Terrible3%
Travellers talk about
LOCATION
Snow Hill Station, Birmingham B19 1AA, England
CONTACT
Website
+44 121 708 4960
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Reviews (27)
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1 - 10 of 27 reviews

Reviewed 26 August 2017

Thanks to all at Vintage Trains for a very good day out on Sunday 20th August. The train manager and steward (standard class coach next to the Pullman Cars) were really helpful at finding us seats together & looked after us superbly through out the...More

1  Thank NML60063
Reviewed 24 August 2017

We travelled from Snow Hill Station to Stratford and what a treat! All of the volunteers were so enthusiastic and it was like stepping back in time. My elderly mother was pleased when 'Les Ross' punched our tickets. The drinks and snack were cheap and...More

1  Thank AnnabelFW
Reviewed 31 July 2017 via mobile

Nothing but praise for the staff on board. Lovely meals and brilliant atmosphere. Our 1st trip we will be back 😁

Thank Karen S
Reviewed 25 July 2017

We had a lovely day out, catching train A from Birmingham and Train D back. This gave us 5 hours in Stratford. The coaches were comfy and clean. We had pre ordered bacon rolls. Just one little point ..... my hubby would have liked some...More

Thank Patricia M
Reviewed 11 August 2016

The review left by Julie C was entirely correct. i was a member of her party. We DID properly book our seats by ringing up beforehand etc.The Shakespeare Experience was soured by the rubbish customer service received - frrom start to finish. Your internal management...More

3  Thank Lolly L
Reviewed 7 August 2016 via mobile

We booked a groupon for a train journey from Stratford to Birmingham return. When we arrived, we were informed there were no seats, they told us to go away, or stand up. I had to make a scene and insist they put us in the...More

6  Thank Julie C
BenVT, Manager at The Shakespeare Express, responded to this reviewResponded 9 August 2016

Dear Ms Julie C. I believe your Family Ticket voucher was through Wowcher, but that is neither here nor there. I did receive notification of this situation in my incident report. It is a condition of using the Wowcher that you MUST telephone the Vintage...More

Reviewed 7 September 2015

Well worth a trip. Enthusiastic staff on board. Travel on the main line behind a steam engine keeping up with the traffic on the M40!

2  Thank Emma F
Reviewed 4 September 2015

We travelled in the morning (10.23) from Birmingham to Stratford, returning at about 16.00, and we had about 5.5 hours to enjoy in Stratford, which was easily filled. The steam train was a fun way to get there, turning heads through all of the stations....More

3  Thank Deltic19
Reviewed 14 March 2015

This is a wonderful way to spend a weekend day out in Shakespeares County and incorporate it with a visit to an iconic City Centre shopping mall. Imagine travelling to UK second city from Shakespeares own home town by Steam Train, or visa versa, or...More

2  Thank Marti J
Reviewed 7 September 2014

Four of us went on the train on 1st September to celebrate our 40th wedding anniversary's. Went out on train A returning on train D with a meal on the way back. Service on board was excellent and the meal was of a good standard....More

3  Thank Michael M
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Questions & Answers
Teresa L
28 August 2016|
Answer
Response from BenVT | Property representative |
We ask that you are appropriately dressed in smart-casual.
0
Votes
ghostwriter908
12 August 2016|
Answer
Response from BenVT | Property representative |
Full details for he Shakespeare Express can be found on the Shakespeare Express website.
0
Votes