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Cardiff Bay Visitor Centre

Bute Place, Cardiff CF10 4PA, Wales
+44 29 2087 7927
Review Highlights
Could have done better

We visited here at dinner time with only a young lady on reception/tills. We wanted to see what we... read more

Reviewed 28 August 2017
Manchester, United Kingdom
via mobile
Too cold to get there?

On 2 consecutive days this week (Tuesday and Wednesday) we arrived at the visitor centre at 10.00... read more

Reviewed 30 November 2016
Gillian A
Bridport, United Kingdom
Read all 40 reviews
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The Cardiff Bay Visitor Centre provides a range of information on attractions, events and facilities, not only in the Bay but across the city and local region. In the Cinema and Exhibition room, a DVD on the Bay showcases the development of the area from its early origins to present day events. This short DVD will be available everyday to view free of charge in both English and Welsh. A range of souvenirs and gifts are on sale, including books, confectionery, and an exclusive range of Cardiff Bay memorabilia. Open 7 days a week 10am to 6pm, with extended opening times on performance nights.
  • Excellent31%
  • Very good30%
  • Average20%
  • Poor12%
  • Terrible7%
27 Aug 2017
“Could have done better”
30 Nov 2016
“Too cold to get there?”
Closed Now
All hours
Hours Today: 10:00 AM - 6:00 PM
Bute Place, Cardiff CF10 4PA, Wales
+44 29 2087 7927
Write a Review
Reviews (40)
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1 - 10 of 38 reviews

Reviewed 28 August 2017 via mobile

We visited here at dinner time with only a young lady on reception/tills. We wanted to see what we could do in Cardiff Bay. We had a lovely time but she wasn't very helpful at all. Good job I had done some research before we...More

Thank LymeRegisfans
Reviewed 30 November 2016

On 2 consecutive days this week (Tuesday and Wednesday) we arrived at the visitor centre at 10.00 when it should have been open to find it closed. At 10.30 on Wednesday it was half open (the security barrier was halfway up) but we weren't allowed...More

Thank Gillian A
Reviewed 30 November 2016

We arrived at the Centre just after 10.00 hours to find that it was closed despite the sign stating that it opened at 10. We returned at 10.30 when the entrance barrier was half way up and went in, only to be told that we...More

Thank annlacey22
Reviewed 23 October 2016

Located in the millennium centre in Cardiff Bay the visitor centre is well stocked with local products for sale as well as free information and advice. Help varies depending on the staff on duty.

Thank David M
Reviewed 1 August 2016

Cardiff Bay visitor Centre is located together with the Millennium Centre. That being said, it is housed in a very beautiful building. Despite that, it is not as helpful as you would expect from a visitor centre.

Thank renato-sma
Reviewed 14 February 2016

Cardiff has tourism down to a fine art and the visitor centre is at the heart of it. A truly great experience on Cardiff Bay.

Thank Rob-and-Bridget
Reviewed 26 August 2015

Personally when visiting a city I prefer to plan out my day in advance so after contacting them by post first via a form then by letter and not receiving the information I requested, as a last resort I e mailed them. The response was...More

1  Thank kim B
Reviewed 22 August 2015 via mobile

The souvenirs are Welsh by design but mostly mass produced from China, don't expect a decent unique gift here, unless you're feeling lazy. The information provides very little, if you're already on trip advisor, you pretty much have everything you need.

Thank kiel v
Reviewed 10 August 2015

The Cardiff Bay Visitors Centre is located in the iconic Millenium Centre Building and is the only one left in the city, after the one in the library is not longer there. The place is filled with good leaflets and maps about the city and...More

Thank menq
Reviewed 26 January 2015

As a photographer I spent ages in this building taking photographs, there are a few places to get hot drinks and food, plus the tourist information and you can buy tickets for the hop on/ hop off/ bus tour £12 each- last for two days...More

Thank Jo W
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