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Macdonald Roxburghe Hotel Spa

Certificate of Excellence
New Town
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Address: 38 Charlotte Square, Edinburgh EH2 4HQ, Scotland
Phone Number:
+44 131 527 4665
06:30 - 22:00
Open now
See all hours
Sun - Sat 06:30 - 22:00

TripAdvisor Reviewer Highlights

Read all 67 reviews
Visitor rating
  • 28
  • 18
    Very good
  • 8
  • 6
  • 1
Girls midweek break

Arrived and room was ready at 12-30, no problems with book in Room ok twin room have stayed in hotel on past occasions were emailed to ask if we would like to up-grade but this... read more

Reviewed 28 February 2016
Newcastle upon Tyne, United Kingdom
via mobile
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67 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 10 January 2017

Overall good day. All the staff in the 'Spa part' of the Roxburghe Hotel were very friendly and helpful. Particularly Jenna, who could not be better at what she does. Amazing massage and perfect manner. That said, the staff we encountered upstairs in the main hotel were far from helpful or friendly. Upon arrival at the hotel we asked where... More 

Thank Megan Kate M
Sheffield, United Kingdom
Level Contributor
37 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 29 December 2016

We stayed here for 2 nights and we were so glad we did. The location is perfect, right next to Rose Street and a 5 minute walk from all the main city attractions. The room itself was beautifully decorated and the bathroom was fantastic. The staff were very friendly and helpful, which always makes any stay better. Would definitely recommend... More 

Thank mtoums
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 17 August 2016

I spent one night in what was apparently a newly refurbished Superior Double room, and it was indeed very tastefully done, and plenty of plug sockets - one of my bugbears! Bathroom was also very nicely decorated and suitably equipped (toothpaste and brush available from reception). Staff were all very pleasant and helpful. Great location just across from Charlotte Sq... More 

Thank Craig G
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 4 June 2016 via mobile

Afternoon tea was fabulous, loads of choice and the staff here were great. However the real let down was Dani who works in the spa. After having to walk about it towels to a room because of the showers not working, we asked for robes and slippers (which was included in our experience), I felt she was very rude and... More 

1 Thank Joanna G
Dunfermline, United Kingdom
Level Contributor
28 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 31 May 2016

Swimming pool, sauna, steam room quite dliapidated and requires significant refurbishment and not what you would expect for this star standard hotel. Changing rooms even worse with skirting boards coming off in toilet and quite dirty. The spa day and treatment was fine but far too busy not enough loungers for clientele to relax etc. Don't think we will be... More 

Thank Albalass1
Level Contributor
11 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 18 May 2016

Clean and central location. Service can be slow in the morning at breakfast. However afternoon tea was superb. Although our complaint was dealt with promptly. If you are staying over the function rooms you may be subjected to high levels of music till 1 am in the morning if there is a party on.

Thank Y1887BQsarahm
Level Contributor
77 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 36 helpful votes
Reviewed 3 May 2016 via mobile

All MacDonald hotels tend to be of an excellent standard. Our room had a castle view and was seconds from princess st.We go to Edinburgh a lot as it is an amazing city. This hotel was typical MacDonald excellent room and first class food.Recommend royal mile and rose st lane which is one street back and parallel to princess st.... More 

Thank Keith L
Gravesend, United Kingdom
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed 3 April 2016 via mobile

1st visit to Edinburgh in over 30 years. On entering the hotel the staff were very polite professional and informative. The rooms are traditional spacious and well stocked. The restaurant served superb food and the waiters are friendly. All in all a great start to our mini vacation 👍

Thank tony n
Leven, United Kingdom
Level Contributor
50 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 3 March 2016

fantastic spa day,great treatments,staff so friendly and helpful especially Monika who could not do enough for us.we also got a lovely cake as it was a special occasion.will definetly be back.

Thank Janice F
Newcastle upon Tyne, United Kingdom
Level Contributor
17 reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 28 February 2016 via mobile

Arrived and room was ready at 12-30, no problems with book in Room ok twin room have stayed in hotel on past occasions were emailed to ask if we would like to up-grade but this was at a cost and as we had booked a deal decided not to do this obviously had spare rooms but were not up graded.... More 

Thank griffiths30

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Staying in New Town

Neighbourhood Profile
New Town
Suits and shopping bags rule the streets of New Town, until after dark when strappy dresses come out to play. This is the city’s central business district with its smaller offices, clothes boutiques, and many of the city’s flashiest restaurants and ritziest clubs. The architecture along roads like George Street helps give it a swank and formal feel: it’s a planned Georgian development of regal townhouses, geometric squares, and self-important statues. But it’s also a very wanderable neighbourhood, with a healthy bustle at almost any time of day and fine people-watching in places like St Andrew's Square which fills with picnickers around lunch. You’ll also find a series of cheerful basement bistros on Hanover Street, while dark Rose Street has something of the feel of an undiscovered back alley and is chock-full of characterful pubs and small independent shops.
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