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Princes Street and Gardens
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Address: 48 Princes Street, Edinburgh EH2 2YJ, Scotland
Phone Number:
+44 844 800 3725
11:00 - 18:30
Open now
See all hours
Sun 11:00 - 18:30
Mon - Wed 10:00 - 19:00
Thu 10:00 - 20:00
Fri 09:30 - 19:00
Sat 09:00 - 19:00

TripAdvisor Reviewer Highlights

Read all 213 reviews
Visitor rating
  • 50
  • 49
    Very good
  • 32
  • 22
  • 27
Nice shop but it's no selfridges

Staff very helpful and friendly. Christmas tree and displays in the main area are beautiful but in terms of the lines and items available it's not as good as selfridges.

4 of 5 bubblesReviewed 4 days ago
via mobile
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213 Reviews from our TripAdvisor Community

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Showing 180: English reviews
Level Contributor
15 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

Staff very helpful and friendly. Christmas tree and displays in the main area are beautiful but in terms of the lines and items available it's not as good as selfridges.

Thank Sparky19865
Newcastle, United Kingdom
Level Contributor
86 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 6 days ago NEW via mobile

Enjoyed a lovely visit. Lovely coffee and scones with a window view of the Scott Monument. No queueing,friendly staff,immaculate. Very impressed. Well priced.

Thank 186478Marilyn
Livingston, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 1 week ago via mobile

On grabbing a quick snack here today I was disappointed to be given a cheese scone which was supposed to be freshly baked but was brick hard. Shame on you Jenners! Your standards have obviously slipped !

Thank heath569
Huddersfield, United Kingdom
Level Contributor
187 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 1 week ago via mobile

This is a House of Frasier store, but go indoors and look up at the wood work that still remains from when it was built. It's positively delightful. You have plenty to look at and buy. The cafe and restaurant are if a high standard. You can even sit and enjoy afternoon tea whilst looking across at the castle. You... More 

Thank Tracy M
Level Contributor
135 reviews
22 attraction reviews
common_n_attraction_reviews_1bd8 64 helpful votes
4 of 5 bubbles Reviewed 2 weeks ago via mobile

Stopped off here on a recommendation for a nice coffee with a view. Not to be confused with cafe on another floor. This is the restaurant part, nice decor nice coffee and cakes and a nice view if you get table by the window.

Thank Benno5
Phoenix, Arizona
Level Contributor
311 reviews
109 attraction reviews
common_n_attraction_reviews_1bd8 68 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

What a pleasure to find a true old-fashioned department store, in a beautiful building, with decent prices unlike some counterparts in other places.

Thank nanatravels2
Dublin, Ireland
Level Contributor
1,098 reviews
819 attraction reviews
common_n_attraction_reviews_1bd8 494 helpful votes
5 of 5 bubbles Reviewed 2 weeks ago

Upon first seeing this building you do stop and look at it, it does have a rather commanding effect, then you look around and realsie you are surrounded by people whom also have had the same first impression, then you reach into your pocket and you take a snap. Architecturally it is very eye catching, and will probably continue to... More 

Thank Theycallitmadness
Middlesbrough, United Kingdom
Level Contributor
756 reviews
238 attraction reviews
common_n_attraction_reviews_1bd8 156 helpful votes
4 of 5 bubbles Reviewed 3 weeks ago

Whilst we were visiting we dropped in to Jenners for a bit of a shop. It is a super looking building both on the outside and the inside, although the latter can be a little confusing with the different split levels but once you get the hang of what is going on then it is not an issue. There is... More 

Thank bill c
Middlesbrough, United Kingdom
Level Contributor
426 reviews
278 attraction reviews
common_n_attraction_reviews_1bd8 87 helpful votes
5 of 5 bubbles Reviewed 13 January 2017

We visited just before Christmas Really impressive inside, especially the Christmas tree Haven't got a clue how they got it in, definitely worth a look. Great Scottish gift section on the top floor.

Thank Peter K
Level Contributor
30 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 12 January 2017 via mobile

Jenners is a part of the House of Fraser group. I found all the staff that I came in contact with were polite and informative, they were also willing to go the extra mile. The choice of goods available was exceptional with pricing for everyones pocket. Some amazing offers in their January sale with 70% off the new suitcase I... More 

Thank Sue G

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Staying in Princes Street and Gardens

Neighbourhood Profile
Princes Street and Gardens
Glaswegians tease Edinburghers that their High Street is only half one, since buildings only line one side. But what they don’t say is how extraordinary the views are from Princes Street as a result. From here you look onto expansive and decorative public gardens beneath the mighty basalt cliffs on which Edinburgh’s Castle stands proud above the rest of the dramatic old town skyline. Yet many of those on Princes Street look the other way, as they’re concerned with chain store shopping or catching the tram or a train at main train station Waverley. But it’s not all utility here; the Scottish National Gallery rewards purposeless wandering, and December’s huge winter market in the gardens begins a season of revelry which ends with Hogmanay, Britain’s largest New Year’s street party.
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