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Bannatyne Health Club & Spa - Edinburgh

Neighbourhood:
New Town
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Address: 43 Queen Street, Edinburgh EH2 3NH, Scotland
Phone Number:
+44 344 248 3749
Website
Today
09:00 - 19:30
Closed now
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Hours:
Sun 10:00 - 17:30
Mon - Thu 09:00 - 19:30
Fri 09:00 - 18:30
Sat 09:00 - 17:30

TripAdvisor Reviewer Highlights

Read all 36 reviews
Visitor rating
  • 11
    Excellent
  • 8
    Very good
  • 4
    Average
  • 5
    Poor
  • 8
    Terrible
Excellent spa treatments!

Friendly welcome at gym reception ready for our day here at Bannatyne Spa, great to be able to use all the facilities throughout the day as well. The girls who did our treatments... read more

4 of 5 bubblesReviewed 15 November 2016
Shashvisits
via mobile
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36 Reviews from our TripAdvisor Community

Traveller rating
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Showing 36: English reviews
Glasgow, United Kingdom
Level Contributor
3 reviews
2 of 5 bubbles Reviewed 2 weeks ago

I visited the spa with a couple of friends. The actual treatment I had was great and the therapist who I saw was amazing. I can't fault that part. However the actual facilities definitely couldn't not be described as amazing. When we arrived at reception there was a bit of confusion when it came to us checking in and i'm... More 

Helpful?
Thank esm12345
Laura T, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Guest Thank you for taking the time to review Bannatyne Health Club & Spa Edinburgh. Thank you for your lovely comments regarding your treatments, however I am sorry to hear that the facilities did not meet your expectations on this occasion. At Bannatyne Health Club & Spa we constantly strive to to improve our service provision and as such... More 

Level Contributor
22 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 21 January 2017 via mobile

We had a girls day out, all having Swedish massages. I had Lindsey, she was lovely, and I had a great massage. Only complaint, the robes are the tattiest I have ever seen. Each one was a different shade of white,one was ripped all over. We said on leaving it was only fit for for bucket.

Helpful?
Thank Beverege
Laura T, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Guest Thank you for taking the time to review Bannatyne Health Club & Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Kirkcaldy, Scotland
Level Contributor
32 reviews
common_n_attraction_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 14 January 2017 via mobile

My friend and I enjoyed a 2 hour spa each. A full body Swedish massage, and an amazing facial. Staff members were all lovely. Very welcoming and friendly. A complete asset to Bannatynes. The massages were the best we have ever had - and we go on a lot of Spas. The facials were also excellent. We came out so... More 

Helpful?
Thank Rosie G
Laura T, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Rosie Thank you for taking the time to review Bannatyne Health Club & Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 6 December 2016 via mobile

Went to the spa because I had a voucher but didn't have the best experience. Would not recommend this spa I'm afraid. I don't tend to be as harsh as this but the whole experience I had was less than desirable. Firstly, on the phone I explained to the receptionist I was speaking to regarding the spa that I decided... More 

Helpful?
Thank Emmanuelle S
Laura T, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Emmanuelle Thank you for taking the time to review Bannatyne Health Club & Spa Edinburgh. I am sorry to hear that your spa treatment did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so.... More 

Level Contributor
124 reviews
15 attraction reviews
common_n_attraction_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed 15 November 2016 via mobile

Friendly welcome at gym reception ready for our day here at Bannatyne Spa, great to be able to use all the facilities throughout the day as well. The girls who did our treatments were excellent as were the treatments of a back massage and facial. It was good to be able to relax in the lounge throughout the day as... More 

Helpful?
Thank Shashvisits
Laura T, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Guest Thank you for taking the time to review Bannatyne Health Club & Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Level Contributor
13 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 5 October 2016 via mobile

I got the 'Deluxe package for two' voucher from the Bannatynes website for myself and my sister to celebrate her birthday. We had a lovely afternoon, with the 30 minute massage then 30 minute facial. The therapists were very friendly & professional and we enjoyed the double treatment room. The hot stone chairs are amazing! We also used the pool,... More 

Helpful?
Thank Lucie F
Laura T, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Lucie Thank you for taking the time to review Bannatyne Health Club & Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 September 2016 via mobile

Visited here today with 3 members of my family and we left feeling relaxed and comfortable. Staff are brilliant and answered every question we had to ask (which was a lot!) definitely worth the money spent and already planning our return! Thank you very much guys, greatly appreciated!

Helpful?
Thank Lyndsey P
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Lyndsey Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Bergen, Norway
Level Contributor
32 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 15 July 2016 via mobile

So extremly good for body and soul after a day of shopping :-) Booked a full body massage for only £29 for 55 min! Julia was really friendly and really good at her job! Would recoment her to anybody!

Helpful?
Thank Fride K
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Fride Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to Julia and she was delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter... More 

Newcastle upon Tyne, United Kingdom
Level Contributor
11 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 June 2016

Booked with this spa for a hen do on the 25th June. The staff were very professional and catered to our every needs while at the spa. The treatments we booked ranged from manicures to massages and they were all carried out on time and the staff made sure we had a relaxing and great experience. The facilities at the... More 

Helpful?
Thank naomirichardson3
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Naomi, Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Farnborough
Level Contributor
31 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 13 April 2016 via mobile

As the say goes "a bit of a curates egg, good in parts" sums it up well. Staff very friendly and accommodating, we chose this spa specifically because it gives treatments to teenage girls - something that many other spas don't offer. Excellent choice of treatments for the girls who were treated very well. My massage and facial was also... More 

Helpful?
Thank Alexandra132
Spa E, Manager at Bannatyne Health Club & Spa - Edinburgh, responded to this review

Dear Alexandra, Thank you for taking the time to review Bannatyne Spa Edinburgh. It is wonderful to hear that you had relaxing and enjoyable treatments with the spa team,I have passed on your compliments and they were delighted. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback... More 

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Bannatyne Health Club & Spa - Edinburgh and other visitors
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Edinburgh
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  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?

Staying in New Town

Neighbourhood Profile
New Town
Suits and shopping bags rule the streets of New Town, until after dark when strappy dresses come out to play. This is the city’s central business district with its smaller offices, clothes boutiques, and many of the city’s flashiest restaurants and ritziest clubs. The architecture along roads like George Street helps give it a swank and formal feel: it’s a planned Georgian development of regal townhouses, geometric squares, and self-important statues. But it’s also a very wanderable neighbourhood, with a healthy bustle at almost any time of day and fine people-watching in places like St Andrew's Square which fills with picnickers around lunch. You’ll also find a series of cheerful basement bistros on Hanover Street, while dark Rose Street has something of the feel of an undiscovered back alley and is chock-full of characterful pubs and small independent shops.
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