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Waterford Crystal

The Mall, Waterford Waterford, Ireland
+353 51 317 000
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Waterford Crystal and Kilkenny Rail Trip from Dublin
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House of Waterford Crystal Guided Factory Tour
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Originally founded by George and William Penrose in 1783, Waterford crystal is world-renowned for quality and beauty. Have you seen someone blow molten crystal into a vase? Check out the factory tour. Visitors are guided through the factory to see experienced craftsmen at work, creating new crystal pieces. The factory is open to tours, contact the company for details.
  • Excellent65%
  • Very good26%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“factory tour” (207 reviews)
“great tour” (176 reviews)
“glass blowers” (43 reviews)
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Hours Today: 09:30 - 17:00
The Mall, Waterford Waterford, Ireland
+353 51 317 000
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Reviews (2,713)
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1 - 10 of 2,639 reviews

Reviewed 2 days ago

The tour was well-worth the price. The tour guide was informative and watching them make the pieces was a true treasure. So many amazing craftsmen demonstrating their skills was a pleasure. Good choice mom!

Thank beachgirl9211
Reviewed 2 days ago via mobile

We were too late for the last tour so just browsed through the showroom. There were plenty of staff but not once did anyone approach me to help even though I was trying make eye contact so I could buy some glasses. Disappointed and a...More

Thank umlaith
Reviewed 2 days ago

You have to go to this spot even if it is just into their shop to have a look at some of wares which are really beautiful . Can be a little on the expensive side but never mind. The factory tour is well worth...More

Thank Basill_Mo
Reviewed 3 days ago

Recently stopped here with our tour group... fascinating tour! They took us through each stage of how the crystal is made and it was really interesting. You actually get to see the workers in action. Afterward, you can walk around the showroom and purchase something...More

Thank Rachel M
Reviewed 4 days ago via mobile

Most impressed with our guide Jacqui. She spoke clearly, answered all questions and gave her audience a clear outline of the history of the firm famous for making exquisite glassware. It was interesting hearing about the skills and the areas of expertise needed to produce...More

Thank Heather W
Reviewed 4 days ago via mobile

Take the guided tour to see these craftsmen at work. Conor the guide was good at explaining it all, and was obviously friends with the very skilled cutters. Hen I win the lottery I'll get one of their works of art.

Thank Andy B
Reviewed 4 days ago

A must do and see! Our family of four thoroughly enjoyed seeing how this inimitable crystal is designed and hand crafted by true masters.

Thank Staci C
Reviewed 4 days ago

Very informative and professionally done, enjoyed all of the tour through the workings of the factory immensely. Definitely a must if you are in Waterford.

Thank nbjozi
Reviewed 5 days ago via mobile

This was an excellent visit as we actually learnt how the crystal pieces are made starting with the molten product. The tour covered all the history of Waterford to the current day when so much is made now overseas. This was outstanding tour and the...More

Thank Rosemary73
Reviewed 1 week ago via mobile

This was wonderful. I can now appreciate the work that goes into making this crystal. It takes so much work to make these items.

Thank Audrey H
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Questions & Answers
20 June 2017|
Answer Show all 3 answers
Response from sineadb614 | Property representative |
Hi K J, Thank you for your recent question. The Princess Pacific will be docking at the Belview Port in Waterford city. There will be taxi's at the port and possibly shuttle buses. A taxi from the port to The House of... More
28 May 2017|
Answer Show all 5 answers
Response from sineadb614 | Property representative |
Hi Suez2010, You can book a private tour on line, the time is 11.00am. If that time does not suit you please contact reception on 00 353 (0)51 317000 and they will look at available slots for a private tour. Private tours... More
Patsy M
16 May 2017|
Response from sineadb614 | Property representative |
Hi Patsy M, if you could email us that would be great. You will have to look at our website for our contact details Tripadvisor does not allow me to add email address or weblink. Thanks Sinead