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Alexander House Utopia Spa

Turners Hill, Crawley RH10 4QD, England
+44 1342 714914
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Review Highlights
Won’t hurry back

My sister and I booked this as a special indulgent post natal treat. We booked the one day package... read more

Reviewed 6 days ago
Jgilro
via mobile
Disappointing. Write a complaint (twice) and... be ignored!

This was our 2nd stay in a garden suite and I must say I was very disappointed on this occasion. A... read more

Reviewed 3 weeks ago
Stephane E
,
Sidcup, null, United Kingdom
via mobile
Read all 306 reviews
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Overview
  • Excellent58%
  • Very good20%
  • Average11%
  • Poor7%
  • Terrible4%
Travellers talk about
“afternoon tea” (26 reviews)
“hot tub” (20 reviews)
“champagne bar” (15 reviews)
LOCATION
Turners Hill, Crawley RH10 4QD, England
CONTACT
Website
+44 1342 714914
Write a ReviewReviews (306)
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1 - 10 of 304 reviews

Reviewed 6 days ago via mobile

My sister and I booked this as a special indulgent post natal treat. We booked the one day package. We didn’t think much of it at the time of booking but the one day package is only 10h00 to 16h00. This left the whole day...More

Thank Jgilro
Reviewed 3 weeks ago via mobile

This was our 2nd stay in a garden suite and I must say I was very disappointed on this occasion. A booking was made for 19.30 at the restaurant which I believe I never made as we always eat very early. So this ended up...More

Thank Stephane E
Reviewed 19 October 2017 via mobile

I stayed here with a few friends for a spa night before my wedding. we had booked 2 double rooms, 1 luxury room and one standard room both in the main house. The luxury room was wonderful with toiletries from l‘occitaine and a free standing...More

Thank kristina091
Reviewed 7 September 2017

This was a real treat. My son book me a luxury spa package and took me for a high tea on mothers day. Well worth the money!

Thank angelaprice2016
Reviewed 27 August 2017 via mobile

We visited the hotel for the first time and overall had a good weekend Special call out to Charles and Milan for giving 7star service There were a few issues which stay but the duty manager Kirsty was receptive to the comments and reassured me...More

Thank Collin M
Reviewed 22 August 2017

It must be difficult catering for large numbers, but serving staff were very efficient; and later, too efficient in clearing away glasses that were not empty. Set menu. Salmon/crab/smoked salmon paté was Waitrose-esk. Roast lamb with mashed potato was quite odd. Almost deconstructed, then reconstructed....More

Thank SussexFogey
Reviewed 20 August 2017 via mobile

I came here with a friend for a spa day. The staff were friendly and the general space is attractive and well kept. The treatments I had were really lovely, including one of the best massages I have had for some time. However, when we...More

1  Thank JD2112
Reviewed 20 August 2017 via mobile

I came here with a friend for a spa day. The staff were friendly and the general space is attractive and well kept. The treatments I had were really lovely, including one of the best massages I have had for some time. However, when we...More

Thank JD2112
Reviewed 18 August 2017

Greeted by polite and attentive staff and this continued throughout our stay! We were given an upgrade which was indeed a great start! Room and food were both excellent but in no way pretentious and there were enough fish and vegetarian options for my daughter!...More

Thank janinemariev
Reviewed 18 August 2017

Our travel agent always books us a hotel close to the airport at the end of our holidays. Now these places tend to be very nice but it is more a proximity than a quality inn. However this place is a manor estate added to...More

Thank Terry M
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