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Sienna Spa

Free Trade Hall, Peter Street, Manchester M2 5GP, England
+44 161 835 8964
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Review Highlights
Lovely as always

This was my third visit and was just as perfect as the other two times. This is a hidden gem and so... read more

Reviewed 2 weeks ago
Mrslkp83
,
Manchester, United Kingdom
via mobile
Was lovely

Booked a Swedish back massage, I originally wanted a full body massage but they were fully booked... read more

Reviewed 3 weeks ago
MeganAvaIsabelle
via mobile
Read all 120 reviews
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Overview
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Sienna Spa & Health Club combines a luxurious day spa with excellent leisure and fitness facilities to guarantee that whatever your reason for visiting us, you will find everything you need to achieve your desired outcome. Whether you attend alone or with friends and family you are assured a welcoming and friendly atmosphere that provides the perfect environment for you to exercise, relax and unwind.
  • Excellent63%
  • Very good19%
  • Average4%
  • Poor9%
  • Terrible5%
Travellers talk about
LOCATION
Free Trade Hall, Peter Street, Manchester M2 5GP, England
CONTACT
Website
+44 161 835 8964
Write a ReviewReviews (120)
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All reviews
"full body massage"
in 13 reviews
"relaxation room"
in 11 reviews
"changing rooms"
in 15 reviews
"steam room and sauna"
in 7 reviews
"spa facilities"
in 8 reviews
"excellent treatment"
in 4 reviews
"radisson hotel"
in 3 reviews
"shoulder and back massage"
in 2 reviews
"lovely relaxing day"
in 2 reviews
"spa today"
in 2 reviews
"double treatment room"
in 2 reviews
"lovely massage"
in 2 reviews
"spa manager"
in 2 reviews
"hot stone massage"
in 4 reviews
"spa days"
in 2 reviews
"indian head massage"
in 2 reviews
"relaxation area"
in 2 reviews
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1 - 10 of 120 reviews

Reviewed 2 weeks ago via mobile

This was my third visit and was just as perfect as the other two times. This is a hidden gem and so calm and relaxing it’s hard to believe it’s in the city centre. I treated myself and my mum to the inner city escape...More

Thank Mrslkp83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Director of Sales at Sienna Spa, responded to this reviewResponded 5 days ago

Dear Mrslkp83 Thank you for leaving this lovely review of your experience at Sienna Spa. I was glad to read that you are becoming one of your regular visitors, and i do hope we can welcome you back again for a fourth visit soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Booked a Swedish back massage, I originally wanted a full body massage but they were fully booked. The massage was amazing and the girl was lovely, pity I didn’t get her name, very friendly and helpful. Relaxation room was gorgeous, only problem I had was...More

Thank MeganAvaIsabelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 3 weeks ago

Thank you so much for taking the time to leave this review. I`m glad you enjoyed your massage here with us, i have passed your comments on to the team. I`m sorry for the timing issues and I thank you for bringing this to my...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017 via mobile

I have booked mums to be massage which wasn’t that great.. changing room was tiny and dirty towels and used slippers were all over the place when I walked in. I was asked to pay up front and fill in the form at the reception,...More

1  Thank Anna D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 19 October 2017

Dear Anna D Thank you for taking the time to leave this feedback after your recent visit to the Spa. I am obviously very disappointed to read that the experience was not what you expected or up to our usual high standards. During pregnancy there...More

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Reviewed 11 October 2017 via mobile

Booked for my husband's birthday.....we chose the Moroccan mud ritual, an absolute treat from.start to finish, gorgeous treatment rooms, fab pool, sauna and whirlpool...lovely changing rooms...well recommended

Thank ajgater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 14 October 2017

Dear ajgater Thank you so much for all your wonderful comments, myself and the team are happy your enjoyed your time here at the spa. I do hope this means we will be welcoming you back to visit us agin in the future.

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Reviewed 22 September 2017

The whole experience was great, we arrived a little earlier than expected and usually you only get 1 hour spa time before your appointment but we were able to have this spa time for almost 2 hours! Spa was lovely and clean and because we...More

1  Thank NANAJ01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 25 September 2017

Dear NNeepa1 Thank you for taking the time to leave your lovely comments, I'm glad you enjoyed your spa experience with us and we hope to see you return to the spa again in the future.

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Reviewed 18 September 2017

Awful experience. I booked a spa day as a present for my sister. When she arrived they humiliated her saying she hadn't paid (which it had been) and that the treatment I had booked wasn't available at that hotel (despite me discussing this at length...More

1  Thank lizzympurple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 21 September 2017

Dear lizzympurple Please accept my apologies for the mistakes on our part with this booking. I do understand your frustration and the last thing we as a team wanted to do was to cause any upset to you and your sister. I am happy that...More

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Reviewed 19 August 2017 via mobile

Absolutely my spa of first choice. Haven't been able to go since March though, but having only met Natalie once before (in March) she remembered me. Quality of treatment and client care was excellent again, thank you NatalieMore

Thank jlb19710
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 26 August 2017

Dear jib19710 Thank you so much for this wonderful review, myself and the team are happy that you were able to visit us again. I have passed on your commenst to Natalie and we both hope to welcome you back to the spa again soon....More

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Reviewed 15 August 2017

My friend booked this as a last minute treat and we didn't really know what to expect. We arrived an hour before our treatment and had full use of the pool, sauna, steam room and jacuzzi during this time. We then headed over to the...More

Thank Antonia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 17 August 2017

Dear Antonia J Thank you for leaving this review. Myself and the team are happy that you enjoyed your day here. We look forward to welcoming you back to the spa soon.

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Reviewed 10 August 2017 via mobile

We came here celebrating my daughter's 30th birthday with 2 other family members and what a lovely relaxing day it was. I bought Virgin Experience vouchers for all of us and chose this Spa and I'm so glad I did. We checked in at Spa...More

Thank Wendbrooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 15 August 2017

Dear Wendbrooks Thankyou for this eonderful review of your time here at Sienna Spa. I have passed on all your lovley comments to the Spa and Steak and Lobster teams. We do hope to welcome back to us again in the future.

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Reviewed 1 August 2017 via mobile

This has to be the worst "spa" ever, I booked for myself and my partner the mens package with 30 min treatment and dinner at steak and lobster. The entrance was very promising and the two women on reception lovely, but it was all down...More

Thank neil3383
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Victoria M, Manager at Sienna Spa, responded to this reviewResponded 7 August 2017

Dear neil3383 Thank you for taking the time to leave this feedback regarding your experience here at Sienna Spa. I feel I must address the “spa-rse” comment as I wouldn’t want to mis lead other readers, we are lucky enough to have a 12 metre...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Mowita J
29 May 2016|
Answer
Response from Victoria M | Property representative |
Hi Mowita J Unfortunately we do not offer classes we are able to offer a full induction and gym programme with our personal trainer.
1
Vote
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from valwoods1 | Reviewed this property |
Not sure as i paid mine over the phone when i booked . They were vert helpful if you ring and ask . Lovely time clean and luxurious ..... hope if you go you enjoy ....
0
Votes
Ladd331981
3 March 2015|
AnswerShow all 2 answers
Response from Ladd331981 |
Hi I think there was some confusion, I meant can I book the couples day at the spa and then pay for it on the day? Thanks again Carl
0
Votes