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Chanel

31 rue Cambon, 75001 Paris, France
+33 1 42 86 28 00
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Review Highlights
Amazing customer service

Extremely the best customer service , bought sunglasses in March 2018 and one of the pearl on the... read more

Reviewed 1 week ago
A TripAdvisor Member
via mobile
Chanel Paris

Every Chanel store we went into in Paris (all of them) was absolutely delightful. The staff... read more

Reviewed 3 weeks ago
skaras1955
,
New York City, New York
Read all 257 reviews
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What Makes It Special
Visiting 31, rue Cambon is like stepping inside a fashion museum. Here you'll find all things Chanel, from clothing and shoes to sunglasses and fine jewelry. Cap your shopping with a sip of Champagne.
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LOCATION
31 rue Cambon, 75001 Paris, France
Louvre / Palais-Royal
CONTACT
Website
+33 1 42 86 28 00
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Write a ReviewReviews (257)
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"rue cambon"
in 37 reviews
"flagship store"
in 18 reviews
"sales associate"
in 15 reviews
"famous staircase"
in 12 reviews
"beautiful store"
in 5 reviews
"shopping experience"
in 7 reviews
"vat tax"
in 3 reviews
"black bag"
in 2 reviews
"main store"
in 2 reviews
"earrings"
in 16 reviews
"perfume"
in 15 reviews
"boutique"
in 17 reviews
"salesperson"
in 8 reviews
"sunglasses"
in 4 reviews
"montagne"
in 2 reviews
"champagne"
in 13 reviews
"shoes"
in 8 reviews
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1 - 10 of 180 reviews

A TripAdvisor Member
Amman, Jordan
15
Reviewed 1 week ago via mobile

Extremely the best customer service , bought sunglasses in March 2018 and one of the pearl on the sunglasses fell in May 2018 , immediately it was exchanged with a complete new pair and to add to the amazing service which they did deliver it...More

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Every Chanel store we went into in Paris (all of them) was absolutely delightful. The staff couldn't be more helpful. We made several purchases in a few stores. Every time the experience was perfect. A little wait time on a Saturday and a Sunday late...More

2  Thank skaras1955
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Amazing had the most wonderful sales man his name is Bruno and work so hard to try to find me what I want it I Brought two magnificent handbags and it was a wonderful experience walked in sat my husband down and gave him champagne...More

2  Thank Carolyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 18 April 2018 via mobile

I came in with my husband and two kids. I asked the kids to have a seat while waiting for us. It wasn’t too busy so I was standing there with my husband. After a few minutes, a hostess approached us to ask what we...More

4  Thank ElleCee52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2018 via mobile

If like me you are interested in Coco Chanel then a trip to Paris can mean only one thing - a visit to 31 Rue Cambon Paris . To visit the first shop of Coco Chanel for me was very exciting especially when I saw...More

1  Thank Dickboyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

This review is for the Rue Saint Honore shop - for some reason it’s not listed on TA. Stopped by right before 10, but they weren’t quite open, so we browsed the store windows and the artists statues for the year of the dog in...More

Thank CarsonsMommy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018

We arrived at this Chanel hoping to visit the original Chanel house and to buy an original perfume. When we arrived there were 3 security guards making it a bit intimidating to walk into a high end store while I personally had never bought anything...More

14  Thank Julian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2017

This was my first time purchasing a Chanel bag. The sales associate was very helpful and patient with me. She allowed me to try small and medium size flap bags several times. Not pushy at all. Then after my purchase, she took my picture on...More

12  Thank Panchali D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2017 via mobile

I arrived at 31 Rue Cambon looking pretty tired after a long flight and walking around Paris. The store looked amazing and the sales associates greet you as you walk in. I had a great time with a sales associate who showed me the famous...More

8  Thank HunFar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2017 via mobile

I was in the Milan Chanel store which left an appalling experience. I wasn’t allowed to touch the bags on display (mind you, it wasn’t locked behind glass panels or anything). The security guard stopped me and said I can’t touch it when I opened...More

Thank S A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nearby
Louvre / Palais-Royal
From the majestic Louvre to the regal Palais-Royal,
this neighbourhood oozes luxury. The grand arches
along Rue de Rivoli are shadowed by mosaics in front
of decorated vitrines and hotels. Place Vendôme is
lined with the world’s best jewelers and their
glittering window displays. Every other establishment
has someone to open the door for you or park your car.
You can spend hours gazing at its haute couture shops
...More
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Ask a question
Questions & Answers
Lena M
20 May 2018|
Answer
Response from CarsonsMommy | Reviewed this property |
I used my Am Ex. Take your passport so you can get the tariff refund.
0
Votes
Hazel C
13 April 2018|
Answer
Response from jingjing2x | Reviewed this property |
I don't think you can preorder any chanel purse at the flagship store I was told that by the sales person. I wasn't able to purchase the classic chanel purse when I was there because it all sold out. Good luck!
0
Votes
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