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Address: 42 Place Rihour | BP 205, 59002, Lille, France
Phone Number:
+33 891 56 20 04
09:30 - 18:00
Open now
See all hours
Sun 10:00 - 16:30
Mon - Sat 09:30 - 18:00
Book In Advance
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Lille City Sightseeing Tour
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Lille City Pass
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Small Group Guided Tour of the Old Lille in English

TripAdvisor Reviewer Highlights

Read all 365 reviews
Visitor rating
  • 65
  • 53
    Very good
  • 28
  • 19
  • 11
Very helpful

The staff at the tourist office were very helpful providing maps and information. However the toilets are closed at lunchtime. We didn't find the location easy and had to ask... read more

Reviewed 9 March 2017
Susan E
Norfolk, United Kingdom
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365 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Wimbledon, London
Level Contributor
60 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 84 helpful votes
Reviewed 4 weeks ago

Mine of information, make it your first stop. Housed in an ancient building and surrounded by restaurants and bars.

1 Thank luxurylover28
Chester, England, United Kingdom
Level Contributor
21 reviews
common_n_attraction_reviews_1bd8 18 helpful votes
Reviewed 10 April 2017

We booked online prior to visiting Lille. Great tour with a friendly & knowledgeable guide - well worth it to get an overview of the old town.

Thank Mark C
Norfolk, United Kingdom
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 9 March 2017

The staff at the tourist office were very helpful providing maps and information. However the toilets are closed at lunchtime. We didn't find the location easy and had to ask directions several times.

Thank Susan E
Great Yarmouth, United Kingdom
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 11 December 2016

Staff were very helpful and informative, nothing to much trouble, there are lots of local items for sale

Thank janetr855
St Albans, Herts
Level Contributor
75 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 51 helpful votes
Reviewed 30 October 2016

We visited the tourist office twice. Both times all 3 tourist officers were head down on their computers, tapping away and not interested in us. When we eventually asked for help about a guided tour the lady was so rude about our attempts at speaking French that my friend wouldn't go back in again. All three of them were cold... More 

2 Thank Simonedelany
Mons, Belgium
Level Contributor
584 reviews
236 attraction reviews
common_n_attraction_reviews_1bd8 136 helpful votes
Reviewed 6 October 2016 via mobile

Enjoyed an informative tour with friends. Our guide was knowledgable but difficult to hear at times but this may have been due in part to passing crowds and traffic. However I did learn quite a few interesting facts about Lille.

Thank Zosia B
Penzance, United Kingdom
Level Contributor
59 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
Reviewed 6 October 2016

We went on the first day in Lille and bought a 48 hour pass, which was explained to us in detail and had tickets to lots of local attractions and a public transport ticket. We booked a city bus tour and a guided tour of the city, which was on Saturday 1st October and the French lady who showed us... More 

1 Thank sandrawarner
Level Contributor
59 reviews
7 attraction reviews
common_n_attraction_reviews_1bd8 30 helpful votes
Reviewed 4 October 2016

Friendly, efficient and quick. We purchased tickets at the tourist "I" and got some additional info on two other towns to visit on our way to Paris. Very pleased.

Thank Nancy W
York, United Kingdom
Level Contributor
91 reviews
30 attraction reviews
common_n_attraction_reviews_1bd8 49 helpful votes
Reviewed 30 September 2016

We were short of time so just called in to pick up a map and get some ideas for how to spend our day in Lille. There were plenty of street maps, but I couldn't find anything else very useful. The computer screens mentioned an audio guide, but then referred you to a downloadable app (which I could not understand... More 

1 Thank CuriousTravellerYork
Greater London, United Kingdom
Level Contributor
45 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 4 September 2016

This is a beautiful building but was very hard to find due to the fact that every time I found a sign it was pointing in a different direction. In the end I had to ask a local who pointed me in the right direction.

Thank Nialib

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?