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Address: 55 avenue des Thermes, 13100, Aix-en-Provence, France
Phone Number:
+33 4 42 23 81 82

TripAdvisor Reviewer Highlights

Read all 171 reviews
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Just an average spa.

Went there with family for a relaxing time, but actually left disappointed. We had booked a package consisting of access to the spa, lunch at the Orangerie and an essential oil... read more

3 of 5 bubblesReviewed 8 February 2017
Fabian P
Welle, Belgium
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171 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Welle, Belgium
Level Contributor
128 reviews
25 attraction reviews
common_n_attraction_reviews_1bd8 44 helpful votes
3 of 5 bubbles Reviewed 8 February 2017

Went there with family for a relaxing time, but actually left disappointed. We had booked a package consisting of access to the spa, lunch at the Orangerie and an essential oil treatment. First of all, I was disappointed to find out there is not even a swimming pool, which is a first for me. There are 2 very small swimming... More 

Thank Fabian P
Level Contributor
6 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 27 October 2016

was very disappointed with my experience. I have a package of 4 difference services, each involving water, resulting in the need to dry off afterwards. I was provided one, tiny hand towel for the entire day. After each service, the little towel was sopping wet. I asked for a larger towel but none available. I did get other hand towels... More 

Thank notomorrow
Level Contributor
14 reviews
4 of 5 bubbles Reviewed 9 August 2016

Very good service even nightime jean pascal at the reception been brilliant very kind very helpfull i recommand this hotel.

Thank Pantaleo M
Luxembourg City, Luxembourg
Level Contributor
51 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 26 May 2016

I went there in late September for the option "Forfait AquaZen 4 soins à l'Eau de Source" where I could choose 4 treatments (massages and baths). Everything was nice and relaxing but the water in the outdoor pool was to cold to enter - strange for thermes in my opinion. Apart from the spa we went for a lunch and... More 

1 Thank Monica A
Sofia, Bulgaria
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 16 April 2016

They got me in with little warning, I wandered in the night before my desired date requesting an appointment. They had a pretty good number of options on the 'menu.' I signed up for four treatments and access to the spa shared with the attached hotel (sauna, steam room, hot tub). All the treatments ran on time, even ahead of... More 

1 Thank msntrvlr
Level Contributor
68 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 72 helpful votes
2 of 5 bubbles Reviewed 11 June 2015

I have been living in Aix for 6 weeks now and decided, despite the mixed reviews to give Thermes a shot. I booked two services: a "strong" massage and a manicure. My 60 minute massage was relaxing and the therapist was perfectly nice. But it was light Swedish at best -- lots of oil and deep breaths but not much... More 

6 Thank ewellis
1 review
1 of 5 bubbles Reviewed 23 October 2014 via mobile

We had booked a couples massage on our last day in Aix. We both came down a cold and decided to cancel. The manager refused to refund our $60 Euro deposit. They were fully booked for days so I am sure they could fill our places.

Thank kcoulter12
New York, New York, United States
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 13 September 2014

My husband and I booked a couples massage here during our honeymoon via email. The staff was very responsive - they turned around email replies to us in about 24-36 hours - and easy to work with. The actual facility is great. Access to the "Sensory Spa" was included with our massages, so we used the outdoor pool, jacuzzi (which... More 

1 Thank Samantha M
St. Gallen, Switzerland
Level Contributor
60 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed 24 September 2013

The Thermes Sextius is the local Spa for Aix and has a wide selection of different Wellness offerings. It`s name sets the expectations slightly higher than what it is - a simple Spa center. If you expect a warm fountain or similar you might be disappointed. All services need an appointment which might or might not be available same day.... More 

3 Thank TheDoubleWalker
Level Contributor
20 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
2 of 5 bubbles Reviewed 7 September 2013

We purchased day passes for the spa, thinking we would get access to the actual thermal spring, but not so. The pass allowed us access to the sauna, steam room, whirlpool and regular pool, but there were no thermal springs to be found. The temp of the whirlpool maxed out at 84 degrees Fahrenheit...not exactly thermal. The facility was also... More 

6 Thank TrackyRed

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Questions & Answers

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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?