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Lyon Tourist Office

Certificate of Excellence
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Address: Place Bellecour, 69002, Lyon, France
Phone Number:
+33 4 72 77 69 69
09:00 - 18:00
Closed now
See all hours
Sun - Sat 09:00 - 18:00
Recommended length of visit: <1 hour

Lyon Tourist Office accompanies you while you discover Lyon.

We provide...

Lyon Tourist Office accompanies you while you discover Lyon.

We provide personalised advice, we sell the Lyon City Card, guided tours of various themes, tourism leisure activities, and hotel reservations allowing you to organise your stay in Lyon.

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Lyon City Card
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TripAdvisor Reviewer Highlights

Read all 383 reviews
Visitor rating
  • 98
  • 44
    Very good
  • 9
  • 1
  • 4
Very helpful

A great place to get Infos and help on all sorts of matters. I got a city card which is a great deal!

Reviewed yesterday
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383 Reviews from our TripAdvisor Community

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Showing 156: English reviews
Level Contributor
753 reviews
366 attraction reviews
common_n_attraction_reviews_1bd8 201 helpful votes
Reviewed yesterday NEW

A great place to get Infos and help on all sorts of matters. I got a city card which is a great deal!

Thank sushiDarmstadt
Eastport, Maine
Level Contributor
24 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed yesterday NEW

Racks and racks of maps, brochures and publicity for upcoming sporting or cultural events in Lyon and surrounding area. The very knowledgeable agents behind the counter will help you plan your day, decide whether you want to take public transportation or hire a car, recommend activities or restaurants -- and answer every question in whichever language you choose. This should... More 

Thank Nancy A
Milan, Italy
Level Contributor
70 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 61 helpful votes
Reviewed 1 week ago

Been there to book the city centre guided tour. The waiting room is very comfortable and there are several counters that can help tourists in several different languages. The service and the advices were perfect and we can only recommend to visit the tourist office in case you need any kind of assistance.

Thank Tig68
Artesia, New Mexico
Level Contributor
175 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
Reviewed 1 week ago

I didn't find the wait worth the assistance unfortunately. They staff was very stressed. It also needs some public facilities.

Thank NMandBeyond
Auckland Region, New Zealand
Level Contributor
280 reviews
61 attraction reviews
common_n_attraction_reviews_1bd8 88 helpful votes
Reviewed 1 week ago via mobile

This tourism office is the most friendly and helpful. It is well situated in the major Place. As soon as you walk in you are greeted and then ushered to a counter that can help you. The person who helped us spoke English . He helped us book a boat tour and was patient whilst we decided which one, he... More 

Thank jackirmic
Level Contributor
28 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

We had a great experience with the Tourist Bureau. They have a great system for processing the customers which is efficient and friendly. The Lyon City Card is a great value and the staff that work there will help you best plan your time in Lyon in such a way that you can take advantage of the most experiences. We... More 

Thank Katherine M
Bengaluru, India
Level Contributor
10 reviews
7 attraction reviews
Reviewed 2 weeks ago

The office is located at Place Bellacour, a lovely place to hang out between Rhone and river Soane. The office is manned by enthusiastic and friendly staff helping out with all the information you need about Lyon.

Thank drhravi
Level Contributor
10 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 3 weeks ago

If you have been to a TI where all that you can really do is get a map, this will be a giant surprise. The person I talked to (Eleonore) was beyond knowledgeable and took all the time I needed to help me plan my 11 day visit. Listening in on questions from travelers, this was true of other agents... More 

1 Thank MA M
1 review
Reviewed 4 weeks ago via mobile

Staff were most helpful & friendly with great suggestions for walking & visiting places of interest in Lyon in a day.

Thank Annie A
Kuala Lumpur, Malaysia
Level Contributor
20 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

Convenient with great saving! Just get the card at the Tourism office at Place Bellecour. Train, Bus, Tram within old city, passes to the important meseums and sight-seeing places

1 Thank chewhong2014

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Lyon Tourist Office and other visitors
3 questions
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Questions? Get answers from Lyon Tourist Office staff and past visitors.
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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?