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Papillon Service Italy Tours

Via Antonio Pacinotti 80, 57128, Livorno, Italy
+39 348 032 9558
Review Highlights
A Professional company with very knowledgable guides and comfortable cars.

We returned from a wonderful cruise that began in Italy and ended in Barcelona. I made... read more

Reviewed 2 days ago
Fabulous Sightseeing with Sabrina!

Sabrina was an absolutely fabulous hostess, from the moment she picked up our group of 6 from our... read more

Reviewed 2 weeks ago
Anne M
Read all 298 reviews
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Papillon Service is a professional passenger transport company based in Livorno (Tuscany). We offer car & driver services for excursions and transfers throughout Italy and the French Riviera. We pride ourselves on having the highest standards of luxury, reliability, safety, convenience and personalized service. We operate legally and in accordance with local regulations. We are properly insured and pay our drivers an ethical wage. From simple transfers to full-day tours and shore excursions, Papillon Service guarantees a quality service every time at the most competitive prices. Cruise passengers will want to note that we have a "Never Miss the Boat" guarantee. In all our years in business we have never caused a client to miss their sailing. Our office staff speaks fluent English. From North America you can call us toll free, 1 844 811 2100 (rings on our phone in Italy).
  • Excellent94%
  • Very good4%
  • Average1%
  • Poor1%
  • Terrible0%
Travellers talk about
“cinque terre” (67 reviews)
“private tour” (36 reviews)
“cruise ship” (49 reviews)
Suggested Duration: More than 3 hours
Via Antonio Pacinotti 80, 57128, Livorno, Italy
+39 348 032 9558
Write a Review
Reviews (298)
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1 - 10 of 295 reviews

Reviewed 2 days ago

We returned from a wonderful cruise that began in Italy and ended in Barcelona. I made reservations with Papillon tours for two tours while on cruise. We didn't want to be held captive on a bus tour with the cruise line nor did we want...More

1  Thank sunnyinaz
Reviewed 2 weeks ago

Sabrina was an absolutely fabulous hostess, from the moment she picked up our group of 6 from our cruise ship at Livorno. We started in Pisa, where she let us guide how much time we wanted, shared some history and took pictures for us. Next...More

1  Thank Anne M
Reviewed 2 weeks ago via mobile

Nicoletta was our driver for the day. Our first stop was in Pisa where she had our tickets to climb the Leaning Tower. We were the first time slot and it was nice to be the first ones up in the tower. We had some...More

Thank tsf1974
Reviewed 3 weeks ago

Our guide was Ignazio and he did an outstanding job! He was waiting for us as we disembarked the boat with a smile on his face and ready to start our amazing tour! Before long we felt as if we were traveling with a friend...More

1  Thank Daune D
Reviewed 4 weeks ago

We recently utilized the services of Papillion for three private tours for our family of 3 during cruise stops in Livorno, Italy. Cannes, France and Naples, Italy. We always try to book a private tour because a family member has issues with walking distances and...More

1  Thank McAfeeTexas
Reviewed 18 June 2017

Claudio was the perfect driver--on time, nice clean and comfortable car--fluent English--very knowledgeable about where to go and park the car- saved me unnecessary walking with my bad knee--helpful and delightful--very agreeable private touring for two seniors. We recommend him and this service highly.

Thank wscottbraznell
Reviewed 18 June 2017 via mobile

I found Papillon on Trip Advisor and called to book two excursions while we were on a cruise. It was absolutely the best decision! I was a little reluctant that we just had a driver and not a tour guide, but the drivers were Fantastic!...More

1  Thank msgitw
Reviewed 17 June 2017

Docked in Livorno and booked Papillon online ahead of time for private day trip for 2 couples. Received immediate email response and excellent communication throughout interaction. Lisa met us at ship dock and after talking with us, mapped out a wonderful excursion through the countryside...More

1  Thank LuvTOtravel06560
Reviewed 13 June 2017 via mobile

From the first call with Sharon at Papillon to the overall experience with Roberto, our driver = Kudos, best private tour 10+++++ stars! Sharon was very thorough with every detail scheduling our tour via telephone to Roberto who made it happen as we drove through...More

1  Thank 327Travel
Reviewed 13 June 2017

We were so happy to work with Sharon from Papillon service to arrange shore excursion from our cruise ship in La Spezia to Pisa and Lucca. She gently directed us to exactly the itinerary we should take, considering our multigeneration group (me, husband, our three...More

1  Thank Shireen S
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Questions & Answers
Kevin P
11 July 2017|
Answer Show all 2 answers
Response from DJNKSingapore | Reviewed this property |
I agree with McAfee Texas. 10-15% is the usual tip. And don't forget the driver for whom maybe 10% is enough, unless the roads are very difficult and he is an excellent, attentive driver in which case, give him more??
21 March 2017|
Answer Show all 2 answers
Response from Papi90 | Property representative |
Ciao from Livorno, Suzanne! The schedule with both galleries (and no winery) would be: 08.00 pickup at the ship 08.30-09.15 Pisa 10.30-11.15 Florence - Piazzale Michelangelo, Santa Croce 11.30-13.30 Uffizi... More
Diana S
8 March 2017|
Answer Show all 2 answers
Response from Papi90 | Property representative |
Ciao, Diana Thank you for your interest in Papillon Service. Regarding a "Book a Tour" button or link if you look in the main menu bar of the Papillon website (as it is right now, but will be changing soon) you should see... More