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Tourist Information - Lucerne Tourism

Closed Now: 8:30 AM - 5:30 PM
Open today: 8:30 AM - 5:30 PM
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Traveller Overview
  • Excellent73%
  • Very good18%
  • Average9%
  • Poor0%
  • Terrible0%
4 weeks ago
“Swiss Information Perfection!”
3 Feb 2019
“friendly staff”
About
Closed Now
Hours Today: 8:30 AM - 5:30 PM
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Suggested duration: < 1 hour
Contact
Zentralstrasse 5, Lucerne 6003, Switzerland
Website
+41 41 227 17 17
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Ways to Experience Tourist Information - Lucerne Tourism
from US$20.41
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from US$255.15
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Reviews (33)
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1 - 10 of 25 reviews
Reviewed 4 weeks ago

We visited the tourist office the first day and were well and friendly informed how to spend our few days best. They wrote down directions and gave us written info and we really enjoyed the trips and sightseeing they recommended. Good way to start if...More

Date of experience: January 2019
Thank Robby H
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 4 weeks ago

Dear europatraveller135 Thank you so much for your nice review on TripAdvisor. We are very happy to hear that we could give you a good start in Lucerne and our region. We hope you enjoyed the trips and sightseeing points. We are looking forward to...More

Reviewed 4 February 2019

there were many friendly staffs there. they provided a lot of great information about our trip. everyone with nice smile on their face

Date of experience: June 2018
Thank gsi00750
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 6 February 2019

Hello Thank you so much for your nice words. We are happy to hear that we could help you with information about your trip. We hope to see you again in Lucerne. Yours sincerely Tourist Information

Reviewed 18 January 2019

We had to travel from our Hotel to Mount Pilatus. We happened to see the Tourist information center just across the road and went here to enquire. The staff there is very friendly and extremely helpful.

Date of experience: December 2018
Thank gmathur19
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 21 January 2019

Hello Thank you so much for your nice feedback. We are glade to hear that we could help you and you enjoyed your trip to Mount Pilauts. We hope to see you again in Lucerne and wish you a nice week. Yours sincerely Tourist Information

Reviewed 13 January 2019

Very friendly staff and well spoken English. Even giving advic3 on the cheapest way to visit the attractions Lucerne has to offer. A great place to pick up your maps, and anybtouris information you need.

Date of experience: January 2019
Thank wishiwasretired_10
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 31 January 2019

Hello Thank you for your nice words and sorry for the delayed answer. We are happy to hear that you had a great time and we could help you with touristic information. Yours sincerely Tourist Information

Reviewed 7 January 2019

We recently visited Lucerne and did the 2 hour city guide tour. This is a great tour to give you a good overview of the central part of the city as well as some overall history. Our guide was extremely knowledgable, friendly and very helpful...More

Date of experience: January 2019
Thank thriftyfamilytravels
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 9 January 2019

Dear Thriftyfamilytravels Thank you so much for your nice words and the your feedback about our guided city tour. We are glad to hear that you had a good tour and you received some helpful information about Lucerne. We hope to see you again in...More

Reviewed 24 December 2018

Like most Tourist Information places, they provided all the basic needs for the visitors. However, the variety of information could have been a little larger.More

Date of experience: December 2018
1  Thank ShaneM572
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 27 December 2018

Dear Shane Thank you for your feedback. We are always thankful for feedbacks from our guests. They help us a lot to improve our services. Lucerne Tourism cares a lot about our visitor’s claims and we try hard to satisfy all your needs. Yours sincerely...More

Reviewed 3 December 2018

When you get off the train, make sure you stop in the tourist information to get everything you need to plan your visit. Staff is knowledgeable and friendly. The will give you all the maps you need and book your train tickets for the surrounding...More

Date of experience: October 2018
Thank swiss2006
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 4 December 2018

Dear swiss2006 Many thanks to your review on Tripadvisor. We are very happy that we could help you with diffrent maps and the tickets for the surrounding mountains. We hope you had a great time visting Lucerne and the mountains. We are looking forward to...More

Reviewed 8 November 2018 via mobile

We went to tourist information in Luzern railways.. you can book for cable car trip, ask about Luzern activities and they will help you plan you day .. we met Sabrina she was so helpful.. she specks five languages french, spinach, German, English and Italian....More

Date of experience: November 2018
Thank hedaya23
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 9 November 2018

Dear Hedaya Thank you very much that you gave us a feedback on Tripadvisor. We are happy to hear that Sabrina could help you for the activites in Lucerne and also helped you to plan your day. We hope you enjoyed the time in Lucerne...More

Reviewed 2 November 2018

There was at least one young charming girl eager to assist me. Very friendly. Wifi is working. there was a a bit of sitting space.

Date of experience: October 2018
Thank M M
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 5 November 2018

Hello Thank you very much for your nice words. We are happy to hear that we could assist you and you could use our wifi while you was sitting in our Tourist Information. Yours sincerely Tourist Information Center

Reviewed 24 October 2018

The staff of the tourist office -not just in Lucerne, but in every place in Switzerland- are people so kind and helpful, that answers all your questions, give you maps and schedules of trains, and guide you in everything you need... Awesome!More

Date of experience: October 2018
Thank christianmadriz1982
CityToursLucerne, Manager at Tourist Information - Lucerne Tourism, responded to this reviewResponded 24 October 2018

Dear Christian Thank you so much for your kind feedback. We are happy that you had a good time here and meet nice people in every place in Switzerland. We hope you will come back to Switzerland especially to Lucerne :-) Your sincerely Tourist Information...More

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Questions & Answers
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BUMM
20 July 2018|
AnswerShow all 2 answers
Response from StockholmKindaGuy | Reviewed this property |
At the tourist office you card purchase a museum pass or a transportation card. If you're staying at a hotel in Lucerne, I believe they will give you a free transportation card that's good for the length of your stay. Many... More
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