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Address: Zurich, Switzerland
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Book In Advance
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TripAdvisor Reviewer Highlights

Read all 109 reviews
Visitor rating
  • 33
  • 20
    Very good
  • 18
  • 15
  • 10
Excellent Service and Highly recommended

We went for a trip around Lucerne with this company. The guide was very nice. The trip was on time and overall it was a great experience. Highly recommended.

Reviewed 2 weeks ago
Haz-Zebbug, Malta
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109 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Greenford, United Kingdom
Level Contributor
20 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
Reviewed 2 weeks ago via mobile

We have day tour from Zurich to Jungfraujoch -Top of Europe. At the beginning, we didn't plan to go Jungfraujoch. We booked the trip from Zurich to Interlaken and Grindelwald but we changed our mind and top up our trip to Jungfraujoch. Thanks to the suggestion from Gray Line tour guide. We are very happy that we make up right... More 

Thank yp8899
Haz-Zebbug, Malta
Level Contributor
70 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

We went for a trip around Lucerne with this company. The guide was very nice. The trip was on time and overall it was a great experience. Highly recommended.

Thank Orland0_11
Parlin, New Jersey
Level Contributor
76 reviews
36 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago via mobile

Now, Kid's english is not perfect, but he's definitely entertaining. To have a large group of tourist like what we had, he managed us very well, both time and attendance. I enjoyed having him. The tour up to Jungfrau, Top of Europe is excellent, the view is breathtaking and so serene. You'll definitely appreciate nature. But please, a lot of... More 

Thank sanskrit88
1 review
Reviewed 3 weeks ago

The best way to know about Zürich! Insider Tipps and much more. Dont miss it. The new Troley is very comfortable. The price accesible. Nice driver!

Thank Thomas B
Level Contributor
104 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 54 helpful votes
Reviewed 20 January 2017 via mobile

We were told the tram was heated but it was not. Although we were dressed warmly and blankets were provided it was freezing inside. We had several ten minute photo stops during which the driver was not able to close the doors to the elements. The driver did not seem to speak English and he smoked at least two cigarettes... More 

1 Thank katharineb705
Level Contributor
21 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 16 January 2017

We went on a tour with them and there was only three of us. They would have been justified to cancel the tour but they didn't. Good on them.

Thank Richard P
New York
Level Contributor
31 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
Reviewed 14 January 2017 via mobile

The Jungfrau tour was an all day tour with a couple of stops along the way. The tour was well organized, timely, no issues. Our guide was Kid. If you want non-stop entertainment, take a tour with Kid! Switzerland is beyond beautiful anywhere you look and Kid made sure we captured all that beauty wherever possible. Kid served as guide,... More 

Thank Kat A
Level Contributor
81 reviews
47 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 28 December 2016 via mobile

Took the tour since it said it would take you to castles. It was a bit disappointing as there was not really much to see. But you wouldn't know it until you take the tour. Some tours are good some are not.

Thank Susan L
Minot, North Dakota
Level Contributor
194 reviews
66 attraction reviews
common_n_attraction_reviews_1bd8 82 helpful votes
Reviewed 20 December 2016

I was very pleased with this well guided tour with Andy as our driver and Emile as our knowledgeable tour guide. The coach was clean and comfortable as we headed out of Zurich to the Alps. Each step of the way Emile kept us informed of what to expect and was clear on meeting places and times. The double lift... More 

Thank Questovia
Madison, Wisconsin
Level Contributor
419 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 162 helpful votes
Reviewed 26 October 2016

A group of eight of us booked the Gray line through Viator for a Sunday tour. The bus tour travels through the beautiful Swiss countryside with about 45 minutes stops each in Rapperswill, Vaduz and Heidiland. I do wish the bus could have stopped at various photo opportunities so that we would have been able to get a good picture.... More 

1 Thank Marie R

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Questions & Answers

Here's what previous visitors have asked, with answers from representatives of Gray Line Zurich and other visitors
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Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?