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What's On

Laugavegi 5, Reykjavik 101, Iceland
+354 551 3600
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Review Highlights
Great vacation

Viktoria helped us plan our day trip to Dive.is snorkeling. Very easy, incredibly helpful and... read more

Reviewed 18 April 2018
gigi4321
,
Norfolk, Virginia
Lots of useful information and surprises

This place has a lot of information about tours, landmarks, historic data, travel arrangements, and... read more

Reviewed 17 April 2018
Ugo C
,
Reykjavik, Iceland
Read all 145 reviews
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Traveller Overview
  • Excellent87%
  • Very good8%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
About
Provision of information for Iceland and Reykjavik with a focus on the South West of Iceland. The information you gain allows you to experience Iceland whether you be an individual or a group and the tours we provide represent a cross-section of...more
Open Now
Hours Today: 8:30 AM - 10:00 PM
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Suggested duration: < 1 hour
Contact
Laugavegi 5, Reykjavik 101, Iceland
Website
+354 551 3600
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Write a ReviewReviews (145)
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All reviews
"helped us plan"
in 5 reviews
"northern lights"
in 16 reviews
"book trips"
in 2 reviews
"tourist information"
in 5 reviews
"glacier trip"
in 2 reviews
"lava tube"
in 4 reviews
"tour operator"
in 4 reviews
"cancelled due"
in 5 reviews
"blue lagoon"
in 8 reviews
"weather conditions"
in 3 reviews
"bad weather"
in 4 reviews
"golden circle"
in 8 reviews
"these guys"
in 4 reviews
"aurora borealis"
in 2 reviews
"secret lagoon"
in 2 reviews
"whale watching"
in 2 reviews
"hot chocolate"
in 2 reviews
Filter

1 - 10 of 124 reviews

Reviewed 18 April 2018

Viktoria helped us plan our day trip to Dive.is snorkeling. Very easy, incredibly helpful and friendly. Would suggest this service for anyone traveling to Iceland

Thank gigi4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2018

This place has a lot of information about tours, landmarks, historic data, travel arrangements, and one surprise or two. Very recommended for a quick stop.More

Thank Ugo C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 3 weeks ago

Dear Ugo, Thank you we try to do our best. Surprises are good as long as they are nice ones. :) I hope you had an enjoyable trip to Iceland and please do contact us if and when you visit our fine country again. Regards,...More

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Reviewed 23 March 2018

Came in looking for something to do on a Thursday evening, it was cloudy and not cold enough so no northern lights :-/ they had a million and one suggestions and were fun and friendly, save yourself time and drop in.

Thank Eliza L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Dear Eliza, Thank you for your kind review. It is good for the body and soul to have fun on holiday and also for us when we are at work. Hopefully, we will see you again! :) Regards, Ewan

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Reviewed 23 March 2018

Everyone in this place was helpful, but Beatriz took extra time and gave us maps and so much more advice than we ever expected! Our stopping into this place changed our entire experience of Iceland to the positive in ways that we will never be...More

2  Thank Daniel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Hi, It appears you got what you were looking for at What´s On and of course, that is exactly as it should be. We often find ourselves turning peoples pre-planned schedules upside down hopefully for the better. :) Everything always looks so wonderful on the...More

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Reviewed 18 March 2018

they knew everything!!! Even telling us "dont bother buying tap water - we have the best water in the world coming out of the taps!"

Thank Karlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, General Manager at What's On, responded to this reviewResponded 24 March 2018

Dear Karlene, We trust you had a great holiday here in Iceland. The glaciers provide our water and indeed it is pure. We like it ice cold! :) The rain also has something to do with it! :) Regards, Ewan

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Reviewed 18 March 2018

Israel and Beatriz really helpful,friendly and brilliant.Plenty of time spend with us to advise us and recommend what excursions and trips to book.Thank you very much !!!More

Thank delykari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Hi, Your review is very much appreciated. We truly value the comments we receive from our visitors to What´s On - Tourist Information & Booking Centre. Very often we are asked are we just a tourist information but we aim to provide the best information...More

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Reviewed 15 March 2018

The staff at What's On were brilliant. They were busy when we entered, but we were invited to help ourselves to coffee while we waited. They were full of information and knowledge and we did not feel pressured in any way. Antonio and Beatriz put...More

Thank deyeightzero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 24 March 2018

Hi, It is perhaps enough to say that Antonio and Beatriz are indeed great! :) Everyone works together at What´s On and this pair are indeed a perfect example of what we are trying to achieve every day. Thank you for your kind words and...More

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Reviewed 22 February 2018

Lots of great tourism options available here. People working there are very helpful and friendly and provided us self-drive routes and maps for free.

Thank JLost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 27 February 2018

Dear JLost, We are glad to learn that we were able to be of assistance during your trip to Iceland. Cheesy as it is, "We are here to heilp!" :) Please feel free to contact us on your next visit to Iceland. Regards, Ewan

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Reviewed 13 February 2018

Informed and friendly staff. My friend had been in touch with one of staff prior to visit regarding a planned trip and re dived a lovely e mail from Victoria. Whilst we did not meet Victoria her colleagues were helpfu including Ewan who gave candid...More

1  Thank caroline g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 15 February 2018

Dear Caroline, We are indeed just around the corner from Canopy by Hilton. As for us being friendly, I would have to agree and it is indeed the intention to present a friendly environment at What's On. Furthermore, you fine people visiting our nice country...More

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Reviewed 11 February 2018

Booked our south shore adventure here was helpful and great trip black sand beach is a must if visiting iceland!More

Thank Alex R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EwanWhatsOn, Manager at What's On, responded to this reviewResponded 15 February 2018

Hæ Alex, Nice simple review, thank you for that. We hope you had a great visit to Iceland. Black sand is much more fun than the sandy coloured stuff. :) What colour is normal sand anyway? We just do not have much of the "normal...More

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Ask a question
Questions & Answers
Linda S
25 October 2017|
AnswerShow all 3 answers
Response from AlexanderD | Reviewed this property |
Type C.
0
Votes
gpsjulie
23 May 2017|
AnswerShow all 2 answers
Response from EwanWhatsOn | Property representative |
Hi, I am certain that it is only when flying from certain countries that there is a ban in place. US and Iceland are exempt. As you are flying from the US to Iceland and back you are fine. I recommend you take it as hand... More
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