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SMS Group - S Mifsud & Sons Day Tours

Island of Malta STJ1143, Malta
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US$70.30*
and up
Gozo Full-Day Excursion
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US$30.30*
and up
Blue Grotto and Marsaxlokk Half Day Trip
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US$48.48*
and up
Malta Prehistoric Temples Half Day Tour
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Overview
  • Excellent20%
  • Very good13%
  • Average10%
  • Poor15%
  • Terrible42%
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LOCATION
Island of Malta STJ1143, Malta
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Reviews (88)
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1 - 10 of 72 reviews

Reviewed 2 days ago via mobile

The day started with our pickup being 30 mins late. A tour guide who was abrupt and gave no detail about anything we saw. No times given at stops lead to people not knowing when to be back. Not enough time at any stop. Passengers...More

Thank Claire W
Reviewed 1 week ago via mobile

Due to unforeseen circumstances with wet weather which meant a later pick up time than advised, the first tour was very enjoyable. The second tour was half a day and also very enjoyable. Both guides were very knowledgeable and informative thus adding to the days...More

Thank Lesley R
Reviewed 3 weeks ago via mobile

It was worst day on Malta. We went to see fireworks with two kids ( 7and 15 years old) in one the villages. Hop On-Hop Off picked up us at 19:45 and dropped in the village at 20:45. The main wireworks started at 11:05 and...More

4  Thank Sulkhan L
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 2 weeks ago

Dear Sulkhan L, With regards to your comment kindly note that the fireworks usually starts at around 23.00 hours and they usually last for approximately an hour. it would be greatly appreciated if you can send me a private e mail to check exactly the...More

Reviewed 16 August 2017 via mobile

I had a very disappointing day tour it was my second time on this tour.It was my boyfriend's first visit to Malta.I felt Paul the tour guide was very uninformative the entire day .He was with SMS tours.I found him to be unhelpful racist and...More

4  Thank DMcCabe83
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 4 weeks ago

Dear DMcCabe83, We have received an e mail from the guide Paul that he had answered you privately. We apologize on his behave if his behavior or his jokes offended you in any way. Many thanks Nathalie Buhagiar

Reviewed 31 July 2017

We booked through EBookers and the vouchers stated that a representative would be waiting for us in the arrivals lounge. After much hunting we realised that not rep was present and a rep from another company pointed us towards the SMS desk. The lady behind...More

Thank David B
Reviewed 21 July 2017

Having booked Malta last minute I had little time to research getting to Gozo independently. The Jet2 rep, through who we booked, was great so we booked this tour. Do not do it. The tour guide was very rude and was preparing to drive off...More

1  Thank EScattergood
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 27 July 2017

Dear EScattergood, Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best available...More

Reviewed 24 June 2017

This company are lying extortionists who pray on the vulnerable to make money with ZERO consideration for ethics and decency. As a disabled wheelchair user I was sat in front of my rep, who is also basically a salesperson for this disgrace of a company,...More

Thank PhotoColin
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 July 2017

Good Morning PhotoColin, Please can you send me an e mail on nbuhagiar@sms.com.mt with name of rep and date of tour so we can investigate further. Many thanks Nathalie Buhagiar

Reviewed 9 June 2017

We booked 3 tours through the Thomas cook rep at our hotel. The 1st tour was to the blue grotto and Marsaxlok. The good thing about the tours is that they pick you up from the hotel, however the man who picked us up had...More

Thank 11fi0na
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 3 July 2017

Dear 11fi0na, With reference to your comments kindly can you send me an e mail on nbuhagiar@sms.com.mt with more details i.e. date of tour, name of guide etc.... so we can investigate further. I can assure you that we do our utmost not to have...More

Reviewed 16 May 2017

Having neve been to Gozo, we decided to book a full day tour to ensure we saw the high point and were provided with lunch. We selected an SMS tour from those available at our hotel, but in truth all of the full featured tours...More

1  Thank pmel018
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 1 June 2017

Good Morning pmel018, Thanks for your feed back about the Gozo Tour. Unfortunately we do not have any control about the number of persons that would be going to Gozo so yes sometimes we have to wait in the queue to get up on the...More

Reviewed 9 April 2017 via mobile

I have used them through Thomas cook for a day trip. Lady guide was very polite and friendly and very knowledgeable about Gozo. It was a pleasant experience. Driver was very good as well as drive was very comfortable. Only down side is food at...More

1  Thank Anuj N
SMSResortServices, Manager at SMS Group - S Mifsud & Sons Day Tours, responded to this reviewResponded 4 May 2017

Dear Anju N, Thanks for your feedback. Very much appreciated. Usually we do not get any complains with regards to the food on our Gozo excursion. We apologize on behalf of the restaurant and will be investigating more about what happened on that day. On...More

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