Updating Map... 1 - 10 of 76 reviews
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The bus finally turned up 30 minutes late and things didn't improve. The driver was forever arguing with the tour guide and was even swearing at other drivers. One of our party was disabled and he tried to pull her on the bus which resulted...More
Dear pajoph57, Thanks for your comments. We are sorry to hear that you did not enjoy our tours. Unfortunately on that day it was raining very hard in Malta and all transport was stuck due to heavy traffic jam. I can assure that we do...More
My husband and I enjoyed 2 tours recently, Gozo one day and Malta highlights the following day. We were lucky enough to have Doris as our tour guide on both excursions and must express what a wonderful time we had on both tours. Doris was...More
Dear TrouthMac, Thanks for your positive feedback and very glad that you have enjoyed our tours. Hope that the next time that you would visit our island again we would be able to be of service to you again. Many thanks Nathalie
Well... where do I begin??? In short AVOID THESE “TOURS” Firstly we ended up on this shambles of a tour after being blindsided by a rep who got our details off the Expedia hotel transfer booking we made when we booked our hotel. Barely after...More
Dear Charlie L Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best...More
The day started with our pickup being 30 mins late. A tour guide who was abrupt and gave no detail about anything we saw. No times given at stops lead to people not knowing when to be back. Not enough time at any stop. Passengers...More
Dear Claire W, Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best...More
Due to unforeseen circumstances with wet weather which meant a later pick up time than advised, the first tour was very enjoyable. The second tour was half a day and also very enjoyable. Both guides were very knowledgeable and informative thus adding to the days...More
Dear Lesley R, Thanks for your positive comments and it was our pleasure to have you on our tours. Many thanks again Nathalie Buhagiar
It was worst day on Malta. We went to see fireworks with two kids ( 7and 15 years old) in one the villages. Hop On-Hop Off picked up us at 19:45 and dropped in the village at 20:45. The main wireworks started at 11:05 and...More
Dear Sulkhan L, With regards to your comment kindly note that the fireworks usually starts at around 23.00 hours and they usually last for approximately an hour. it would be greatly appreciated if you can send me a private e mail to check exactly the...More
I had a very disappointing day tour it was my second time on this tour.It was my boyfriend's first visit to Malta.I felt Paul the tour guide was very uninformative the entire day .He was with SMS tours.I found him to be unhelpful racist and...More
Dear DMcCabe83, We have received an e mail from the guide Paul that he had answered you privately. We apologize on his behave if his behavior or his jokes offended you in any way. Many thanks Nathalie Buhagiar
We booked through EBookers and the vouchers stated that a representative would be waiting for us in the arrivals lounge. After much hunting we realised that not rep was present and a rep from another company pointed us towards the SMS desk. The lady behind...More
Having booked Malta last minute I had little time to research getting to Gozo independently. The Jet2 rep, through who we booked, was great so we booked this tour. Do not do it. The tour guide was very rude and was preparing to drive off...More
Dear EScattergood, Thanks for your comments. Kindly can you contact us on tours@sms.com.mt with more details like date of tour and name of guide so we can investigate further. We can assure you that we try as much as possible to find the best available...More
