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Captain Kids Adventure Play

Skegness Pier Grand Parade, Skegness PE25 2UE, England
+44 1754 760600
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Review Highlights
Great

This is about the cafe part of captain kids area as we had no children with us , it was purly an... read more

Reviewed 1 week ago
Len H
via mobile
Good for kids but service terrible

The kids loved it here but the service was very average. Upon arrival the woman who served me... read more

Reviewed 2 weeks ago
Paul F
,
Blackpool, United Kingdom
Read all 99 reviews
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Overview
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Captain Kids Adventure Play is a large safe indoor adventure area with lots of different obstacles, slides, ball pools and canons. There is an area for toddlers, separate from the main play area, where they can play safely. Our childrens birthday parties are always popular and children can join our Crew Club. We have two cafes for parents to relax in with Seattles Coffee and magazines to read. Find us inside Skegness Pier.
  • Excellent56%
  • Very good18%
  • Average12%
  • Poor6%
  • Terrible8%
Travellers talk about
“my son” (10 reviews)
“toddler area” (3 reviews)
“kids food” (2 reviews)
LOCATION
Skegness Pier Grand Parade, Skegness PE25 2UE, England
CONTACT
Website
+44 1754 760600
Write a Review
Reviews (99)
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1 - 10 of 99 reviews

Reviewed 1 week ago via mobile

This is about the cafe part of captain kids area as we had no children with us , it was purly an adult thing . Staff very plesant and helpful , we had tea , and coffee , very good hot and plenty of it...More

Thank Len H
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 1 week ago

Thank you so much for taking the time to leave a 5 star review. We are delighted that you enjoyed visiting our coffee lounge and that our staff went out of the way to try and make your day special. We do hope you will...More

Reviewed 2 weeks ago

The kids loved it here but the service was very average. Upon arrival the woman who served me wasn't very friendly. I booked my kids into the play area and I was advised that if a child gets stuck the policy is to notify a...More

Thank Paul F
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 1 week ago

We are really pleased to read that your kids loved visiting us. We are very sorry for the service you received on your visit and we apologise for your wait. As you can see by other reviews we do usually receive good feedback. I am...More

Reviewed 3 weeks ago via mobile

Loads of slides, climbing frames and ball pits. All in a secure surround, staff control enter and exits. All play areas lead to and from the adults seating area. Great valve, we paid about £8 each for unlimited play and a meal.

Thank ada201
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 3 weeks ago

Thank you for taking the time to share your 5 star experience :) We are delighted that you enjoyed our facilities and we look forward to welcoming you all back for more fun soon.

Reviewed 17 May 2017 via mobile

visited today with my two young children, on arrival staff member did not know about the 2 for 1 offer they have on even though there is a big sign about it. i asked why parents were not allowed in the area with the kids...More

Thank jamesdanoon
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 18 May 2017

Hello, I am extremely sorry to read your review. Two of our crew members yesterday were in training and are still learning which is why they were unable to answer some questions. If they were unable to answer your queries they should of asked for...More

Reviewed 15 April 2017

Staff most helpful, lovely place for small children, safe environment. Very clean, children loved it. Reasonably priced food although we did not have any.

Thank Holidaycrazy2014
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 18 April 2017

Thank you so much for taking the time to leave a 5 star review. We look forward to welcoming you back again soon.

Reviewed 11 April 2017 via mobile

We used the cafe for a pit stop on our walk around, and we wanted a tea, coffee and cake and it was already a busy day, a staff member called Shane was running round like a headless chicken training a member of staff and...More

Thank Alice C
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 13 April 2017

Thank you so much for taking the time to leave a 5 star review. Shane will be delighted to see that his hard work has been recognised and shall be rewarded for your comments. He is an asset to our team. Thanks again :)

Reviewed 19 March 2017 via mobile

Absolutely fantastic joint 5th party the staff were all amazing nothing was to much trouble Eloise had a great time loved the party games and the chocolate fountain the birthday cakes they brought up for them both were really good. Shane was a great party...More

Thank roey85
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 21 March 2017

Thank you so much for taking the time to write a review. The team will be delighted to see that their hard work has been recognised and shall be rewarded for your comments. Thanks again for choosing Captain Kids to help celebrate Eliose and Kiaras...More

Reviewed 18 March 2017 via mobile

Nice place plenty for kids to do not expensive and no time limit .Food nice and reasonable prices . Always plenty in but not too busy . Will come again ans recommended

Thank Dawn W
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 21 March 2017

Thank you for taking the time to share your 5 star experience. We look forward to welcoming you back again soon :)

Reviewed 5 March 2017 via mobile

Took my 5 year old to captain kids for her birthday party today, excellent value for money, friendly staff, clean and tidy, great play area and with 20 kids there very reasonably priced

Thank Matfran76
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 14 March 2017

Thank you for taking the time to write a 5 star review and thank you for giving us the opportunity to help make your little ones birthday one to remember. Look forward to welcoming you back soon.

Reviewed 4 January 2017 via mobile

So welcoming staff super friendly nothing was to much trouble. Kids enjoyed the play area plenty of stuff to do and not concerned about bigger children due to strict height policy.

Thank Michael W
JSmith767376, Guest Relations Manager at Captain Kids Adventure Play, responded to this reviewResponded 5 January 2017

We are so pleased to read your comments. Our team will be delighted to see that their customer service has been recognised. Thank you so much for taking the time to write a review. We look forward to welcoming you back again soon. :)

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Questions & AnswersAsk a question
Susan A
do you have age/height restrictions
17 March 2015|
Answer
Response from JSmith767376 | Property representative |
The height restriction is 4'9" We do have a small area for toddlers only which is restricted to the under 3's Hope that helps
1
Vote
Susan A
do you have age/height restrictions
17 March 2015|
Answer
Response from JSmith767376 | Property representative |
Yes we do have a height restriction of 4'9". We have a separate Toddler area too for the under 3's. Hope that helps. See our Website for full details
0
Votes