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Review Highlights
Great 5th birthday party

My son had his birthday party at the Big Apple on Saturday afternoon. It was really well organised... read more

Reviewed 25 April 2018
Olive88
,
England
via mobile
Love the sensory room :)

I've come here a couple of times. With having a 3 month old it is great there is a sensory room... read more

Reviewed 12 March 2018
shauna_lb
,
Sheffield, United Kingdom
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Traveller Overview
  • Excellent38%
  • Very good33%
  • Average15%
  • Poor8%
  • Terrible6%
Travellers talk about
“sensory room”(14 reviews)
“go karts”(4 reviews)
“sensory area”(4 reviews)
About
Contact
Old Sheffield Road, Rotherham S60 1DE, England
Website
+44 1709 372229
Reviews (110)
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All reviewssensory roomgo kartssensory areaall agesfish tankclimbing areababy changelarge seating areaspider mancan't comment on the foodbirthday partiesolder childrenfootball areamy daughtersafe environmentper headseveral occasions
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1 - 10 of 110 reviews
Reviewed 5 weeks ago

I gave a poor review a few years ago and have not been back since but my Neices are a little older now and hadnt been for a while either so thought we would visit and I hoped it would have changed for the better...More

Thank 770clairet
Reviewed 1 July 2018

It was packed and I didn't like the member of staff serving the beverages when I ordered a cup of tea. Fortunately, my little boy loves it there so we go but I take my own tea.

Thank onceandfuturequeen
Reviewed 7 June 2018 via mobile

Not been for a while but it has deteriorated pretty rapidly. Doesn’t seem to be as many staff or they are just not as visible. I did see two girls and a lad chatting rather than interacting or cleaning. Dirty crockery left on tables. Floor...More

Thank Richchap24
Reviewed 25 April 2018 via mobile

My son had his birthday party at the Big Apple on Saturday afternoon. It was really well organised and the young lady who was the party host was very helpful and friendly and made sure everything ran smoothly. The food was good and there was...More

Thank Olive88
Reviewed 16 April 2018 via mobile

We took our kids after school one evening as a treat. It is really clean and spacious with a huge climbing area, toddler play area, sensory room and a large seating area. My kids are 3 and 7 and had a great time. Myself and...More

Thank pollysmother
Reviewed 12 March 2018

I've come here a couple of times. With having a 3 month old it is great there is a sensory room along with a place for the older kids to run riot. Door staff seem friendly enough. Food is good and also reasonable price. The...More

Thank shauna_lb
Melanie J, Owner at Big Apple Play City, responded to this reviewResponded 14 March 2018

Hi there.... thank you for your re yew and feedback. We do also have a baby changing station in the disabled toilet which is private and has more space. Just ask one of the team for the key, hope that helps. Kindest regards Melanie.

Reviewed 5 March 2018 via mobile

We visited today and had a lovely afternoon. The kids really enjoyed the extensive play area and it was reasonably quiet. The staff were very polite and attentive which was my only concern the last time we visited so all in all a good time...More

Thank Natalie34ZR
Reviewed 12 February 2018 via mobile

We visted for the first time on 11,2,18 and we was not overly impresed. The first thing was the table we was given had not been cleaned from the last customers then when i went to order the attitude of the server was poor to...More

Thank Gareth B
Reviewed 8 December 2017 via mobile

We visited here midweek with our young son and he loved it. We had the play and meal deal offer which was great. Our son really enjoyed playing and particularly loved the fish tank. There was only one real issue that bothered us on our...More

Thank Elleneya
Melanie J, Owner at Big Apple Play City, responded to this reviewResponded 9 December 2017

Hi there... thank you for your review, I'm really pleased you e joyed your visit. Regarding the lady visiting the toilet in her apron I will speak to the team and ensure they are following correct procedures. It is however possible that she didn't use...More

Reviewed 29 November 2017

Its been a while since Ive been here and my last review is just very similar to this one. Brought my neices to let off some steam on a miserable wet day and they love it here, I dont usually buy food as I think...More

2  Thank 770clairet
Melanie J, Owner at Big Apple Play City, responded to this reviewResponded 30 November 2017

Hi, thank you for your feedback, I will take this into consideration... so I can look at the team who you were served by can you let me know when you visited please? Kind regards Melanie.

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Questions & Answers
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Simone C
29 October 2015|
Answer
Response from Melanie J | Property representative |
Hi... It tends to quiten down around 4pm. We close at 6pm and the kitchen closes at 5pm - hope we see you soon 😃
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