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Cineworld Cinemas

The Galaxy Bridge Street | Bridge Street, Luton LU1 2NB, England
+44 871 200 2000
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Review Highlights
Urine!

We were paying by cash but the reception tills were closed, so had to pay at the "popcorn" desk. We... read more

Reviewed 3 weeks ago
lolalou2
via mobile
Good, but expensive!!!

We have been here quite a few times, and its always been a good experience of cinema. We usually... read more

Reviewed 15 July 2017
zap r
Read all 81 reviews
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Overview
  • Excellent20%
  • Very good40%
  • Average24%
  • Poor13%
  • Terrible3%
Travellers talk about
LOCATION
The Galaxy Bridge Street | Bridge Street, Luton LU1 2NB, England
CONTACT
Website
+44 871 200 2000
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Reviews (81)
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1 - 10 of 81 reviews

Reviewed 3 weeks ago via mobile

We were paying by cash but the reception tills were closed, so had to pay at the "popcorn" desk. We queued for over half an hour, but luckily we were quite early. It was hot and smelly and customers were getting really p*ssed off standing...More

1  Thank lolalou2
Reviewed 15 July 2017

We have been here quite a few times, and its always been a good experience of cinema. We usually went for a game of snookers with friends, and finish the evening with a movie. It is quite a good experience, the sound quality and seating...More

Thank zap r
Reviewed 13 July 2017 via mobile

While visiting relations in Luton I took my nieces and nephew ages range 15-16 to the cinema. We saw Spiderman. Enjoy Marvel films and this was good. The staff here are efficent and queues moved quickly. The whole place including toilets were clean. There was...More

Thank Elizawhiggins
Reviewed 2 July 2017

Beware people, you will only wanna go to luton cineworld to be treated like unfairly. If you think that a staff member is rude, wait till you see the Manager, he is their boss and in addition to that he is racist. On a saturday...More

1  Thank AnKh0079
Reviewed 7 May 2017 via mobile

Great fun day out for the family to keep kids entertained. At the time of attending we paid £2 per person regardless of being an adult or child. We enjoyed a great kids movie. The seating was good and we had the option of selecting...More

Thank Maureen F
Reviewed 27 April 2017

Went Wednesday 26th April 2017 to see "Finest Hour" (good film by the way) and as usual was staggered how much it is to see a film as an adult. We paid £10.40 each to see a 2D film, which is just scandalous. The service...More

Thank Nicholas F
Reviewed 15 March 2017

we went to the cinema with friends. Parking for Galaxy not obvious unless you know the town center quite intimately... Building a little run down...

Thank don r
Reviewed 25 February 2017 via mobile

Seats disgusting. My feet stuck to floor it's that dirty. Food and drink prices shockingly expensive. Service crap

1  Thank milanBedfordshre
Reviewed 17 February 2017 via mobile

If the owners of Cineworld can charge £7.99 for a medium sweet popcorn and a regular coffee... then they can afford to keep it clean. When I review any venue I always think of the customer journey. One principle of the customer journey involves us...More

1  Thank RJ B
Reviewed 16 February 2017 via mobile

Visited cinema with husband. Parking for Galaxy not obvious unless you know the town centre quite intimately... Building a little run down now, a lick if paint needed. Clientele gangsterism... Film pleasant enough...

2  Thank Helene d
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Questions & Answers
Mark B
18 December 2016|
Answer
Response from Susan B | Reviewed this property |
You can always ring the cinema to ask them what their policies are on this type of situation.
0
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