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Hollywood Bowl, Basildon

Festival Leisure Park, Basildon SS14 3WB, England
+44 844 826 1451
Review Highlights
Could and should be so much better

This was our second visit in a month, and it was a free game given to us due to the kitchen being... read more

Reviewed 2 days ago
Michael W
London, United Kingdom
via mobile
Didn't even get through the door

When walking towards Hollywood we were greeted with 4 people, 2 who were staff in uniform, stood... read more

Reviewed 13 June 2017
Claire E
via mobile
Read all 128 reviews
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  • Excellent25%
  • Very good36%
  • Average21%
  • Poor7%
  • Terrible11%
Travellers talk about
Festival Leisure Park, Basildon SS14 3WB, England
+44 844 826 1451
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Reviews (128)
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1 - 10 of 128 reviews

Reviewed 2 days ago via mobile

This was our second visit in a month, and it was a free game given to us due to the kitchen being shut early evening the last time we visited. Hats off to the company as a whole - they dealt with the complaint really...More

Thank Michael W
Reviewed 13 June 2017 via mobile

When walking towards Hollywood we were greeted with 4 people, 2 who were staff in uniform, stood outside the bar doors which they had wedged open with 2 chairs. They were smoking and as we approached they all turned and looked at us. I didn't...More

Thank Claire E
Reviewed 7 June 2017

Extremely busy felt like just a number rather than a person who came to enjoy bowling - I think they need to rethink how they greet and deal with customers.

Thank zuzer5
Reviewed 23 May 2017

We visit the Hollywood bowl once a month with our U3A group ,probably with an average of 26 jolly old folk ,the atmosphere is great ,there is always happy staff to help out with any problems, and it's good value . We love it as...More

Thank PFCSCanveyIsland
Reviewed 20 May 2017 via mobile

We arrived on time and was told that there was a booking error on their system so the friendly staff had to try really hard to get a lane for us, we eventually got one 15 minutes after waiting. We booked 2 games but were...More

Thank 458kurth
Reviewed 19 May 2017 via mobile

For a big professional company they still seem to fail on customer care? Have been here many times and enjoy a game off bowling, but that as far as it gets. This however is not about the staff who seem to work well but really...More

Thank turtlemanor
HollywoodBowlAMF, Senior Adviser at Hollywood Bowl, Basildon, responded to this reviewResponded 20 May 2017

Hi, Thank you for the rating, please can you email us back on information@hollywoodbowl.co.uk to discuss this in more detail see you again soon. Caroilin

Reviewed 17 May 2017 via mobile

Had a lovely game of bowling with the besties and babies. Lovely to see the kiddies having so much fun. We booked one of the booths which was great but took forever when we paged the staff for drinks which was a shame. Overall very...More

Thank Deborah M
Reviewed 2 May 2017

Love this place been here lots of times with kids, with friends, with staff. Every time we really enjoy it, it has a bar and if you have enough people they will have a waiter to take your good and drink orders while you play.

Thank gpercy
Reviewed 11 April 2017

Popped into Hollywood Bowl on a Monday night, managed to get a lane straight away, but I would recommend booking as they get very busy, especially on children's holidays and weekends. We were allowed to wear our own shoes as they were flat and suitable,...More

Thank Sassy010
Reviewed 22 March 2017

Located on Festival Leisure Park this branch of this bowling franchise benefits from a recent refurb (last couple of years) which has improved the lane apperance and eating area. Beyond the actual bowling area, there is a fast food outlet which I have not tried...More

Thank Cheekycockney190757
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