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Bannatyne's Health Club & Spa - Ashford

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Address: Unit 2 Eureka Leisure Park | Unit 2 Lower Trrace, Ashford TN25 4BN, England
Phone Number:
+44 344 477 4777
Website
Description:

In a world increasingly cluttered with noise and stress, stepping into one...

In a world increasingly cluttered with noise and stress, stepping into one of our spas where men and women can completely relax and unwind provides the perfect antidote to modern day life. There is no simpler way to treat yourself than at The Bannatyne Spa.

Our spacious therapy rooms provide a calm and relaxing environment in which to completely unwind, you can enjoy a choice of a wide range of treatments including; massages, facials, manicures and more. Set within our state of the art Bannatyne Health Clubs, the Spa is just one area dedicated to your wellbeing.

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TripAdvisor Reviewer Highlights

Read all 217 reviews
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  • 44
    Excellent
  • 43
    Very good
  • 42
    Average
  • 35
    Poor
  • 53
    Terrible
Not bad, but could be better!

Visited on a spa day with my other half - a gift from a family member. Welcome was pleasant and efficient. Changing rooms were spacious, clean and well equipped (although... read more

Reviewed 2 weeks ago
Exposer
,
Kent
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217 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Kent, United Kingdom
Level Contributor
26 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW via mobile

Lovely bamboo massage which we both really enjoyed, followed by a wonderful scalp massage. I've been to this spa many times as it's local and they often have great deals. Love the new relaxation room loungers. My only reservation every time I walk in is that the spa staff are congregated by the till area and they look up irritably... More 

Helpful?
Thank Kourian123
Bedford, United Kingdom
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 14 helpful votes
Reviewed 3 days ago NEW via mobile

How you can offer relaxation and treatment rooms right next to where heavy gym equipment are being used and high energy classes are being run is beyond me. Sound levels from weights being dropped, encouraging shouting from class teachers and loud energetic beating music is not conducive to a relaxing massage. It's clearly a problem acknowledged by the Spa staff,... More 

Helpful?
Thank FieryFish
Ashford, United Kingdom
2 reviews
Reviewed 3 days ago NEW

Just beat all my personal best records in the Gym and on the running machine and suffered lots and lots of pain so rewarded myself with a Swedish massage - wow, fell brand new again and ready to break more personal best records :) Thanks a million. Was well received with a smile by very professional and helpful staff -... More 

Helpful?
Thank Secure_Working
Maidstone, United Kingdom
Level Contributor
5 reviews
Reviewed 3 days ago NEW

A Monday morning visit at 9.30am. All very clean and tidy, with a welcome shared with another who was trying to get full information. Not the best of starts for a personal welcome on a first visit! The cafe was fine until I was told they needed the right money at 9.30am due to a shortage of change. The same... More 

Helpful?
Thank DoRonRon2014
Kent
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

Loved our day which started with a Yoga class. We then had a short back and shoulder massage and facial. Both treatments were excellent and we felt that we would love to go back for full treatments. The spa was next and we enjoyed the pool, steam, sauna and jakuzi. Facilities all clean and beautiful. Only addition would be to... More 

Helpful?
Thank JJSKent
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Maidstone, United Kingdom
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
Reviewed 1 week ago

My wife and I had a voucher as a present and went here for the first time as a result. We had a great massage and enjoyed some time in the pool \ spa area afterwards

Helpful?
Thank Gary N
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Maidstone, United Kingdom
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 1 week ago via mobile

I visited with my sister on our birthday 10/05 We came for a full body massage and Indian head massage.. on arrival we was not told where to go so we had to find the changing rooms our selves.. and the spa.. which was fine we found it .. just did not find that very professional.. the spa it's self... More 

Helpful?
Thank Siany92
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. I am sorry to hear that your spa day did not meet your expectations on this occasion. At Bannatyne Spa we constantly strive to to improve our service provision and as such we welcome both positive and negative feedback to help us do so. We would like... More 

Folkestone
Level Contributor
12 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago via mobile

Kate did a Swedish back, neck, shoulder & scalp massage for me. She has the magic touch! It was so good and I just felt the tension lift straight away. Customer service was very good from booking the appt on the phone to booking in at the spa.

Helpful?
Thank Magic20572
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to Katie and she was delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and Twitter... More 

Kent
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 11 helpful votes
Reviewed 2 weeks ago

Visited on a spa day with my other half - a gift from a family member. Welcome was pleasant and efficient. Changing rooms were spacious, clean and well equipped (although reception could have warned us that the lockers were not accepting new pound coins yet!). Pool/jacuzzi were nice, but a little tired in places. It could do with re-tiling in... More 

Helpful?
Thank Exposer
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

Level Contributor
18 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
Reviewed 2 weeks ago

My daughter and I had a lovely day, the lava shell massage was so relaxing and the facial was too. The ladies who undertook our treatments were talented and lovely. However in the relaxation room and our treatment room the relaxed atmosphere was constantly disturbed by banging from the workout room next door - very off putting!

Helpful?
Thank Della B
Spa A, Manager at Bannatyne's Health Club & Spa - Ashford, responded to this review

Dear Guest, Thank you for taking the time to review Bannatyne Spa Ashford. It is wonderful to hear that you had a relaxing and enjoyable day with us. I have passed on your compliments to the team and they were delighted. To keep up to date on our latest Spa Days and Promotions please do check out our Facebook and... More 

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