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Portland Hall Spa

17A Portland Street, Southport PR8 1LR, England
+44 1704 537733
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Review Highlights
Stressful - Would not return

Our experience was a stress from start to finish to be honest. Received a voucher for the spa... read more

Reviewed 4 days ago
Zan1980
,
Southport, United Kingdom
Fabulous Spa Day

To celebrate my birthday l received a voucher which was to visit Portland Spa and how l choose the... read more

Reviewed 6 days ago
SandraHealey
,
Manchester
Read all 1,692 reviews
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Traveller Overview
  • Excellent41%
  • Very good21%
  • Average9%
  • Poor10%
  • Terrible19%
Travellers talk about
“spa pool”(113 reviews)
“course meal”(146 reviews)
“my mum”(139 reviews)
About
Portland Hall Spa is a Moroccan themed day spa offering peace, quiet, relaxation, and exceptional customer service.You'll find warmth, cosiness, and quirkiness in the unique, fabulous surroundings of an old Synagogue in the town centre of Southport...more
Closed Now
Hours Today: 9:00 AM - 8:00 PM
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Contact
17A Portland Street, Southport PR8 1LR, England
Website
+44 1704 537733
Write a ReviewReviews (1,692)
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All reviews
"spa pool"
in 113 reviews
"course meal"
in 146 reviews
"my mum"
in 139 reviews
"massage and facial"
in 55 reviews
"hot stone massage"
in 44 reviews
"fresh fruit"
in 31 reviews
"mud rasul"
in 25 reviews
"birthday treat"
in 68 reviews
"lovely relaxing day"
in 24 reviews
"lovely spa"
in 22 reviews
"mother's day"
in 19 reviews
"food was lovely"
in 31 reviews
"staff were lovely"
in 29 reviews
"negative reviews"
in 20 reviews
"relaxing atmosphere"
in 19 reviews
"value for money"
in 63 reviews
"couldn't fault"
in 18 reviews
Filter

1 - 10 of 1,690 reviews

Reviewed 4 days ago

Our experience was a stress from start to finish to be honest. Received a voucher for the spa package for two with three treatments and a light lunch as a gift and was looking forward to spending a few well deserved relaxing hours with my...More

1  Thank Zan1980
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago

To celebrate my birthday l received a voucher which was to visit Portland Spa and how l choose the Exotic Hamman Scrub. This was a wonderful experience for both my friend and self. Another treatment that l can now tick off at this beautiful location...More

Thank SandraHealey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 days ago via mobile

Just visited for another Mum and Daughter day at the spa. After our fifth visit we still absolutely love the place and we have had an absolutely amazing time again! The staff are welcoming, extremely helpful and very polite and the massages are amazing!!! The...More

Thank Becky R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 1 week ago

My husband and I visited Portland Spa for a relaxing couple of hours. Staff were lovely, treatments were great and the food was delicious, it was a light bite but could have eaten more!

Review collected in partnership with this attraction
Thank mandibrown1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Great professional service lovley surroundings.. Felt very pampered.. Gorgeous food and staff was absolute stars as i left my phone there and brooke one of the staff glady took her own time to return it too me would 110%recommend this lovley little spa to everyone

Thank Paula M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

I visited yesterday and I was very impressed from start to finish! The staff were very friendly and professional and made us feel very welcome. The time spent at the spa went smoothly and nothing was delayed throughout the duration. The treatments were amazing and...More

Thank iramx2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Firstly we come across our voucher (which was a gift) which expired the day after we found it, called the spa who said we could extend the date for £30.00 which did include a three course meal and robes and slippers. Decided not to do...More

2  Thank James W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

Visited Portland Hall today. What can I say- very impressive. From the moment we walked in we where treated like VIPs and the sequence of events explained, this highly professional approach automatically makes you relax, well managed spa. The building is incredible with its stained...More

Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I got a Groupon voucher for a sample session here for myself and my wife. I upgraded to the full works package which included the full lunch, private spa pool, mud Rasul and a few treatments. My wife is Gluten Free and I mentioned this...More

1  Thank James P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 2 weeks ago

Dear James, Thank you so much for taking the time to leave us such a wonderful review. I am pleased you took full advantage of our enhancements we have to offer within our spa. I am pleased that your wife's gluten free intolerance was accommodated...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

My husband and I have just returned from our spa treat at Portland hall. We found it fabulous from start to finish. Lovely and relaxing, not rushed, not packed with other people. All treatments and lunch were on time. Garlic mushrooms to start were delicious,...More

Thank Carol R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portlandhallspa, Guest Relations Manager at Portland Hall Spa, responded to this reviewResponded 2 weeks ago

Dear Carol, Thank you for taking the time to leave us such a wonderful review! Our staff pride themselves in their knowledge and I will pass this over to them personally. I am pleased your whole spa day was very relaxing and that everything ran...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
ClaireGeorgie
21 January 2017|
AnswerShow all 6 answers
Response from Portlandhallspa | Property representative |
Hi Claire. Thank-you for your question. I am pleased to inform you that Portland Hall Spa does have a private candle-lit spa pool, Moroccan Mud Rasul and private Jacuzzi pool. Unlike shared or communal spas, where the... More
1
Vote
Sarah W
28 October 2016|
AnswerShow all 4 answers
Response from Portlandhallspa | Property representative |
Dear Guest, Please contact us directly if you require any assistance as I am unsure as to the question. Kind Regards Alex
0
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