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Address: 17A Portland Street, Southport PR8 1LR, England
Phone Number:
+44 1704 537733
Website
Today
09:00 - 20:00
Closed now
See all hours
Hours:
Sun 10:00 - 16:00
Mon 09:00 - 18:00
Tue - Thu 09:00 - 20:00
Fri - Sat 09:00 - 18:00
Description:

Portland Hall Spa is a Moroccan themed day spa offering peace, quiet,...

Portland Hall Spa is a Moroccan themed day spa offering peace, quiet, relaxation, and exceptional customer service.You'll find warmth, cosiness, and quirkiness in the unique, fabulous surroundings of an old Synagogue in the town centre of Southport, Merseyside,NW England.The spa offers massage,facial,body treatments and food. Pamper packages last a few hours or a whole day. Spa breaks are available with the Ramada Hotel. Perfect for couples, friends, and singles.

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TripAdvisor Reviewer Highlights

Read all 1,266 reviews
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  • 417
    Excellent
  • 275
    Very good
  • 137
    Average
  • 143
    Poor
  • 292
    Terrible
Candle lit spa experience

Overall a good day Candle lit spa was lovely and hot and very relaxing. what I wasn't happy with is the timetable they told me when I bought the deal was 1 hour in the candle... read more

3 of 5 bubblesReviewed 4 days ago
Louisa W
via mobile
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1,266 Reviews from our TripAdvisor Community

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Showing 1,264: English reviews
wigan
Level Contributor
9 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed today NEW via mobile

Was given a visit to Portland hall spa with my mum as a gift for Christmas from my brother. When trying to arrange the visit you are very restricted to what time you can go if you have the groupon voucher unless you upgrade. We didn't upgrade so we had a choice of quarter past 9 or quarter past 4.... More 

Helpful?
Thank corrienation
Level Contributor
5 reviews
4 attraction reviews
5 of 5 bubbles Reviewed today NEW

Absolutely brilliant from start to finish, all staff from the reception desk to the therapist and restaurant were nothing but polite professional and lovely. Already recommended it to all my family and friends and will definitely be back again!

Helpful?
Thank ChloeT1308
1 review
1 of 5 bubbles Reviewed yesterday NEW via mobile

Booked a Mother's Day package worth £198.00, it was actually a birthday present for my daughter, who had just turned 16! Our treatments of a back massage, facial and an Indian head massage should of lasted an hour and ten minutes, we were rushed on all treatments and only got 45 mins, plus it was noisy outside the door, with... More 

Helpful?
Thank Jacqui O
Level Contributor
11 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

My daughter bought us a mothers day package which was amazing. We started with a drink, then spent an hour in the spa pool, with fresh fruit and water. Then had a wonderful 3 course meal with champagne. Next we had a full body massage followed by a espa facial. Wow!! I'd recommend our therapists Sian and Raquel. They were... More 

Helpful?
2 Thank andiGray
Preston, United Kingdom
Level Contributor
11 reviews
common_n_attraction_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 2 days ago NEW via mobile

I bought a package for me and my mum for mothers day which included use of the spa pool with fruit and water, a three course meal, bottle of champagne, a deep tissue muscle massage and a facial. The food was amazing and the waiting staff were lovely and polite. The treatments were so relaxing! Our treatments were done by... More 

Helpful?
1 Thank Rhianne G
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 4 days ago NEW via mobile

Overall a good day Candle lit spa was lovely and hot and very relaxing. what I wasn't happy with is the timetable they told me when I bought the deal was 1 hour in the candle lit spa starting at 14:00 hours. Got called into the candle lit spa at 14:18hours and called out at 14:51. This I wasn't happy... More 

Helpful?
Thank Louisa W
Poulton Le Fylde, United Kingdom
1 review
4 of 5 bubbles Reviewed 4 days ago NEW via mobile

I have to admit after reading so many of the reviews on here I was somewhat apprehensive about my spa day with my friend who had wanted to go for her 50th treat. We had a fab day. The staff were fab especially Danielle who greeted us. We did not find that we did much waiting around. We started by... More 

Helpful?
Thank halsyc
Portlandhallspa, Public Relations Manager at Portland Hall Spa, responded to this review

Dear Guest, Thank you for your delightful review. It is wonderful to hear that you celebrated your friends 50th birthday. I will pass your kind comments on to Danielle as she will be thrilled by your kind words, her customer service is impeccable and something she takes pride in each day making sure our customers have the best spa experience.... More 

Formby, United Kingdom
Level Contributor
16 reviews
common_n_attraction_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 5 days ago NEW

Having received a Groupon voucher as a Xmas voucher for myself and my husband, I hadn't realised how short a 'life' it had. Having still a week left I called to try to make a booking for a weekend (due to work commitments, this is the only time we were available). The call went through to an answer machine despite... More 

Helpful?
Thank Pam F
Portlandhallspa, Public Relations Manager at Portland Hall Spa, responded to this review

Dear Pam, Thank you for your review, you do get 90 days from your purchase date to book your groupon voucher. We do have respond to all of our voicemail's on a daily basis which you are aware of. I have also found your email and we have responded to your email less than 24 hours later as well. I... More 

Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 1 week ago

This was bought as a gift, on arrival we were kept waiting at reception before being taken to a lounge area were we were offered refreshment and then asked to fill in some forms and to pick our three course meal, which we had upgraded too!! We were then shown to a small changing room before being taken into another... More 

Helpful?
Thank tracy c
Portlandhallspa, Public Relations Manager at Portland Hall Spa, responded to this review

Dear Tracy, Thank you for your review. I am glad you enjoyed your visit and your treatments were good, I do recommend that next time your husband doesn't hesistate and asks for a bit more pressure to apply. The therapists will have also asked if the pressure was ok. Regarding your food, I do apologise you didn't find your mains... More 

Stockport
Level Contributor
12 reviews
common_n_attraction_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Lack of changing facilities and having to wait till the previous people had finished was not a good start. (Only one changing room). If you needed to get in your locker for any reason after getting changed - no chance. One of the towels I was given to use was still damp. All the spa's that I have been to... More 

Helpful?
3 Thank Trish-golf
Portlandhallspa, Public Relations Manager at Portland Hall Spa, responded to this review

Dear Trish, Thank you for your detailed review. Firstly, Our changing facilities are just temporary and we are looking to relocate them in the Summer. With regards to your comments about our staff member, Abby will be deeply upset about your comments and we are also surprised to hear your opinion of her. Abby has always provided exceptional customer service... More 

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
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