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Pools on the Park

Open Now: 7:00 AM - 5:45 PM
Open today: 7:00 AM - 5:45 PM
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Review Highlights
Would go again

After reading what we're mainly bad reviews, I was surprisingly quite impressed. I used the outside... read more

Reviewed 1 week ago
littlelegsnyc
via mobile
Some good facilities - but...

Went with a friend who is a member and the classes I attended were great. The place was very busy... read more

Reviewed 1 week ago
Elizabeth7
,
N Ireland
via mobile
Read all 56 reviews
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Traveller Overview
  • Excellent8%
  • Very good33%
  • Average21%
  • Poor10%
  • Terrible28%
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Hours Today: 7:00 AM - 5:45 PM
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Contact
Pools on the Park Twickenham Road | Old Deer Park, Richmond TW9 2SF, England
Website
+44 20 3772 2999
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Reviews (56)
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1 - 10 of 56 reviews
Reviewed 1 week ago via mobile

Went with a friend who is a member and the classes I attended were great. The place was very busy and the changing rooms etc seemed cramped. Membership is probably quite good value but I found it quite expensive to attend the 2 classes over...More

1  Thank Elizabeth7
Reviewed 1 week ago via mobile

After reading what we're mainly bad reviews, I was surprisingly quite impressed. I used the outside pool which was fairly quiet and just the right temperature for me as I warm up very quickly. Although the showers and changing rooms could do with modernising, for...More

Thank littlelegsnyc
Reviewed 14 August 2018

Good clean facilities, passable pool temperature (except the outside pool which was freezing on an overcast day). Parking is expensive though, walk or use public transport (there's a bus directly to the door). Reception area is very cramped and small, more than 6 people and...More

Thank JandRandTandC
Reviewed 6 August 2018 via mobile

We did really enjoy the facilities (me and my partner). Before coming we did double check on the web site about smoking rules. Non smoking area. Fair enough. We don’t mind such rules. The first time we went out, nobody mentioned that we cannot come...More

Thank Stoeva
Reviewed 6 August 2018 via mobile

Never going back! Too many rules and procedures. Security are bullies and receptionist rude. Needs new management even better shut down!

1  Thank 48psake
Reviewed 5 August 2018 via mobile

What a sham! This is a publicly funded facility, they should have ability to allow people in when capacity has lowered later on the day. I arrived at 4 pm to be told they had sold a 1000 tickets and were not letting anyone in...More

2  Thank LidiaD18
Reviewed 4 August 2018 via mobile

Not clean. Entrance only 5 pounds but prices inside too high for the quality. I was waitinf fir my food and the waitress cleaned the floor with a cloth which she rinsed with water after and started cleaning the behind bar tables which she was...More

Thank Luci D
Reviewed 27 July 2018 via mobile

I was prepared to be disappointed having read other reviews of this pool, but don’t be put off! We had a fantastic day here to kick off the summer holidays. To avoid the reported long queues we arrived around 10.30 am and ended up staying...More

2  Thank Rosa N
Reviewed 16 July 2018 via mobile

Majority of the staff apart from the lifeguards are extremely rude and are lacking basic customer service skills. Despite the lovely outdoor pool and the glorious sunshine, the day was tarnished by certain staff members horrendous attitude. We will not be returning.

4  Thank Sinéad N
Reviewed 9 July 2018 via mobile

I came to the pools today for the first time and what a disappointment. The staff is rude and not welcoming at all. After first struggling too pay for parking, we stand in a long cue for a long time only to be told that...More

7  Thank Sandra D
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Questions & Answers
Ask a question
sasajelaca92
25 June 2018|
Answer
Response from pondie68 | Property representative |
Hi £5 for adults for one admission. Follow us on twitter for regular updates.
0
Votes
Jules5520
1 June 2017|
Answer
Response from pondie68 | Property representative |
The grounds will be open from 26th June. You can bring a picnic and stay for the day if you wish. We do not allow sunbathing around poolside for safety reasons.
0
Votes