We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Get directions
Address: 30 Etruria Road, Hanley, Stoke-on-Trent ST1 5NH, England
Phone Number: +44 1782 213499
Website
Today
12:00 - 06:00
Open now
See all hours
Hours:
Sun - Sat 12:00 - 06:00
Description:

Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment...

Casino Restaurant Late Bar Gaming Slots Electronic Gaming Entertainment Poker Roulette Blackjack

read more

TripAdvisor Reviewer Highlights

Read all 59 reviews
Visitor rating
  • 37
    Excellent
  • 13
    Very good
  • 5
    Average
  • 2
    Poor
  • 2
    Terrible
Christmas Party

Everything about this places fabulous! The food, the bar, and the atmosphere, but the stars of the show are without a doubt the staff, especially Scott and Danny, who went above... read more

5 of 5 bubblesReviewed yesterday
TwoExplorers2016
,
Stone, United Kingdom
Add Photo Write a Review

59 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 59: English reviews
Stone, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed yesterday NEW

Everything about this places fabulous! The food, the bar, and the atmosphere, but the stars of the show are without a doubt the staff, especially Scott and Danny, who went above and beyond to make us feel like the night was truly special. I would also like to say a special thank you to the chef who accommodated one of... More 

Helpful?
Thank TwoExplorers2016
1 review
3 of 5 bubbles Reviewed 2 weeks ago via mobile

I entered the Saturday taunement twice so paid a total of £70.00 (total of £10.00 entry fee) I also had a starter and main in the restaurant. (ALL FINE) Poker players are given free tea's, coffee ect complimentary for there entry fee's. I went to the bar on the first taunement break and asked for a water and lime, no... More 

Helpful?
Thank Jim M
Gary P, Manager at Genting Club Stoke, responded to this review

Sorry to hear about this experience. Their is always a charge from the bar though and the second bar man was correct to state this. Our customer service is usually the best so can only apologise that on this occasion it wasn't up to our high standard. More 

Stafford, United Kingdom
Level Contributor
56 reviews
8 attraction reviews
common_n_attraction_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed 27 October 2016

Decided to do something different for the managers meeting. Took four of our staff for a meal and a gamble. Wanted to see if they could pick up any tips from the croupiers and bar staff. Got to say from the moment we entered the building the service was excellent. Bar staff super attentive and could produce cocktails without any... More 

Helpful?
Thank TPant696
Gary P, Manager at Genting Club Stoke, responded to this review

Glad you chose our club to hold your meeting and hope that the event was so enjoyable you pick us for your next meeting too. Some people are put off the casino experience as they think it can be daunting but as you say we will take time to explain any of our games to novices to the club. As... More 

Level Contributor
60 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 26 October 2016 via mobile

Been going here regularly now for years. We usually go for Sunday lunch or mid week evening meal. Value for money is amazing. The food is always freshly cooked, hot and totally delicious. Great portions too! The service is also really friendly and attentive. Never had a bad meal or poor service.

Helpful?
Thank Jcope87
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for your lovely review and valued custom over the years. We hope you have many more great meals and fantastic service for years to come too. More 

Crewe, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 7 October 2016 via mobile

Very smart bar for drinks and friendly staff on the table games like blackjack! Have been in for the Sunday carvery before now, was very impressed, large portions for a reasonable price inside the smart restaurant, will be visiting again!

Helpful?
Thank Jakebuckley001
Gary P, Manager at Genting Club Stoke, responded to this review

We pride ourselves on our great customer service and competitive pricing. We try to offer the best value and service in town in a contemporary, clean and safe environment for our customers to enjoy a great night, or day, out. Hope to see you back soon to enjoy more great times at Genting Club Stoke. More 

Stoke-on-Trent, United Kingdom
Level Contributor
30 reviews
10 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 3 October 2016

Went to the genting club for sunday lunch and it was lovely. drinks are very reasonable the staff were very friendly and nothing was to much trouble. Danny and Mike were very helpful. Would recommend sunday lunch to all my friends and family.

Helpful?
Thank jaynewalker16
Gary P, Manager at Genting Club Stoke, responded to this review

Glad you enjoyed your Sunday Lunch Mandy. Danny and Mike are always helpful and our friendly staff like to make the whole experience a pleasure. Hope to see you in again soon. More 

Stoke on Trent
Level Contributor
6 reviews
5 of 5 bubbles Reviewed 2 October 2016 via mobile

Beautiful Sunday lunch today. Excellent food, excellent service. Thanks to the lovely Danny. See you soon guys :-)

Helpful?
Thank MandySpuddy1973
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for the positive comments about our Sunday lunch and the great service you received. Look forward to seeing you again soon. More 

Stoke-on-Trent, United Kingdom
Level Contributor
7 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 24 August 2016

Had a really good night out with my husband and another couple, lovely food, great cocktails and good entertainment

Helpful?
Thank chelseajade2015
Gary P, Manager at Genting Club Stoke, responded to this review

Thanks for the positive review. We hope to see you again on one of our many great entertainment nights. Check our website for a full listing of forthcoming acts at Genting Club Stoke. More 

stoke
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 17 August 2016 via mobile

A group of 9 of us came on the £25 package . 3 course meal , free drink and free bet. The food was lovely so tasty, I had calamari followed by chicken in a sauce then homemade cheese cake. The staff were so friendly and helpful. Would defo go again

Helpful?
Thank millward_a
Gary P, Manager at Genting Club Stoke, responded to this review

Our food is really tasty and great value. Not a lot of people know that as someone once said. Hope to see you again soon and if you've not tried our entertainment night's that is also one to check out. More 

Stafford, United Kingdom
Level Contributor
21 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 14 August 2016 via mobile

Came here for my friends birthday and the staff were exceptionally helpful and the food was great no complaints at all, I can highly recommend the mushrooms to start. All the food tasted really fresh. After the meal we had a go on the tables which was a great experience and the casino staff fully explained all we needed to... More 

Helpful?
Thank kelly c
Gary P, Manager at Genting Club Stoke, responded to this review

Glad to hear you had a great night out at Genting Club Stoke. As always, we pride ourselves on giving the best customer service. Hope to see you again soon. More 

Travellers who viewed Genting Club Stoke also viewed

Stoke-on-Trent, Staffordshire
Stoke-on-Trent, Staffordshire
 
Stoke-on-Trent, Staffordshire
Trentham, Stoke-on-Trent
 

Been to Genting Club Stoke? Share your experiences!

Write a Review Add Photos & Videos

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

Questions & Answers

Questions? Get answers from Genting Club Stoke staff and past visitors.
Posting guidelines
Typical questions asked:
  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?