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Tranquility Beauty & Massage Retreat

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Address: Shop 1 Bayside Spa Centre | Novotel Pacific Bay Resort, Coffs Harbour, New South Wales 2450, Australia
Phone Number:
+61 2 6658 0588
Website
Description:

Situated in the Bayside Spa Centre - overlooking the lush tropical gardens...

Situated in the Bayside Spa Centre - overlooking the lush tropical gardens of Pacific Bay Resort in Coffs Harbour - you will find Tranquility Beauty & Massage Retreat. Open 7 days, we provide Beauty, Massage & Body treatments to both the public and in-house guests. We offer couples and group pamper packages and can arrange gift vouchers over the phone. We dare you to step inside Tranquility - let the aroma of burning lemongrass drift you away - wander down the hallway past our 10 treatment rooms to the spa, sauna & floatation tank with relaxation music playing in the background....ahhh!! Do you get the picture?

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TripAdvisor Reviewer Highlights

Read all 11 reviews
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Timeout

Had two amazing massages and a facial here. Great customer service, the ladies really listened to what I wanted and delivered. Expensive but completely worth it!

5 of 5 bubblesReviewed 15 January 2016
Elly K
via mobile
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11 Reviews from our TripAdvisor Community

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Showing 11: English reviews
Level Contributor
10 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 15 January 2016 via mobile

Had two amazing massages and a facial here. Great customer service, the ladies really listened to what I wanted and delivered. Expensive but completely worth it!

Helpful?
1 Thank Elly K
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this review

Hi Elly. Thank you for taking the time to review Tranquility. We appreciate your positive feedback as we are extremely proud of our profession and our Day Spa, and we certainly value our clients. We look forward to seeing you sometime in the future. Warm regards, Maria & Tranquility team. More 

Brisbane, Australia
Level Contributor
43 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 10 October 2015

Enjoyed wonderful relaxing afternoon here with family having massages and facials. Lovely addition to a relaxing holiday. The spa menu has lots on offer making it hard to choose. I had the Re- balance package and it was amazing. The staff and environment were fantastic.

Helpful?
2 Thank Robyn F
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this review

Thank you for your positive feedback Robyn. We strive to give great service and provide an " escape from the ordinary" It is always pleasing to hear that we have achieved what we promise. Look forward to seeing you again sometime in the future. Best wishes Maria More 

Sydney, Australia
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 25 May 2015

My sister and I stayed at the adjacent hotel and we weren't sure where the spa was located at first. Once we got there, we were welcomed by 2 lovely staff members who were friendly and very helpful. We weren't sure if we could get a treatment as we had not booked, but lucky for us there was 2 spots... More 

Helpful?
2 Thank MichelleGB18
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this review

Thank you for your review Michelle. It is very much appreciated. We have been in business for over 16 years and I know my staff strive to give the very best professional service to all our clients. We are all here because we love our profession and each and every one of the clients that walk through our door are... More 

1 review
5 of 5 bubbles Reviewed 28 January 2015 via mobile

Wow - what a special place! The professional standard of the staff at Tranquility was exceptional. I was consulted to understand my skin concerns and looked after so very well. After my treatment I felt completely relaxed and mindful of the need to take the time to look after yourself. Thank you Tranquility team.

Helpful?
Thank Kristy C
Tranquilitydayspa, Owner at Tranquility Beauty & Massage Retreat, responded to this review

Thank you for your recent review of Tranquility Kristy. Our staff are highly qualified and accredited therapists and take immense pride in their work. Looking after our clients needs is our number 1 priority and wonderful people like yourself make it a pleasure to do so. Thank you once again. More 

Level Contributor
41 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 33 helpful votes
1 of 5 bubbles Reviewed 25 January 2015 via mobile

My fiancee and his friend booked aspa package for myself and a friend for a couple of hours while we were in coffs for a hens weekend from brisbane. The spa got the timing of the treatments confused (told my partner was booked for one time and us another) and when we tried to clarify were completely inflexible refusing to... More 

Helpful?
15 Thank Kim F
Level Contributor
10 reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 14 January 2015 via mobile

The float tank is out of this world and Chantelle gave me a awesome massage!!! Clean and beautiful. Highly recommended 😄

Helpful?
Thank Sarah M
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this review

Thank you Sarah for your lovely comments. All our therapists at Tranquility are dedicated and professional and we do our best to make sure our clients have a very nurturing and enjoyable experience when they visit us. Chantelle is appreciative of your positive comments and we look forward to seeing you in Tranquility in the near future. Kind regards, Maria More 

Melbourne, Australia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 7 January 2015 via mobile

Pretty good massage aside from the timing issue. Tina - good deep tissue however no products recommended or future bookings discussed. Timing is something management should address.

Helpful?
5 Thank SyBarr
Sydney, Australia
1 review
5 of 5 bubbles Reviewed 5 January 2015

Highly recommend this day spa, it's a must if you are staying at the Pacific Bay - Novotel Resort. I just had a 30 min massage and it was great. I feel fantastic afterwards, even though it was not an hour I felt like the therapist made a difference. She listened to my areas of concerns & focused on these.... More 

Helpful?
Thank misomunchee
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this review

Thank you for your positive review of Tranquility. All our staff work hard to ensure that our clients experience in Tranquility is both relaxing and nurturing . We thank you for taking the time to let us know your experience was enjoyable and we look forward to seeing you in the near future. Warm regards Maria Stefani More 

Melbourne, Australia
Level Contributor
55 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 8 June 2014 via mobile

While on holiday I went to Tranquility for some relaxation and pampering. I was so impressed with the fantastic experience I had. If you go to Tranquility be sure to ask for Frances. She really knows what she is talking about and is very good at her job. Her customer service skills were exceptional. I really hope her boss sees... More 

Helpful?
2 Thank Minda75
Sydney
Level Contributor
75 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 18 May 2013 via mobile

My wife and I just had a couples massage for 1 hour with Maryanne and Frances. This was so relaxing and very enjoyable. If they offer the hot rocks definetly take them as they feel fantastic and so warm on your back. Very proffesional and good value for money. Would definetly recommend.

Helpful?
1 Thank Tys63
Tranquilitydayspa, Manager at Tranquility Beauty & Massage Retreat, responded to this review

Thank you for your positive feedback. All our therapists in Tranquility take immense pride in their work and Frances and Maryanne are most appreciative of your comments. So glad you enjoyed the Hotstone upgrade in your massage.. We look forward to seeing you in Tranquility some other time and again appreciate the time you have taken to write the review.... More 

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