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Address: 176 Cumberland Street | Shangri-La Sydney, The Rocks, Sydney, New South Wales, Australia
Phone Number:
+61 2 9250 6032
Website
Today
09:00 - 21:00
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Hours:
Sun - Sat 09:00 - 21:00

TripAdvisor Reviewer Highlights

Read all 15 reviews
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  • 8
    Excellent
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    Average
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  • 4
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Average Spa Package

I booked a "Spa Deluxe Package" at the Shangri-La as a birthday treat for my sister. I managed to purchase the package for 2 at a discounted price of $357 (full price $608) via... read more

3 of 5 bubblesReviewed 24 November 2016
Natalie L
,
London, United Kingdom
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15 Reviews from our TripAdvisor Community

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Showing 15: English reviews
2 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 15 December 2016 via mobile

We were staying at the Shangri-La in The rocks, Sydney and booked a couples 2hr massage only to be told that they had only booked an hour massage and not a couples one. This is despite having confirmed 3 times that it was for a couples massage. They were less than accommodating to fix the problem with no further availability... More 

Helpful?
1 Thank Nina K
London, United Kingdom
Level Contributor
67 reviews
26 attraction reviews
common_n_attraction_reviews_1bd8 65 helpful votes
3 of 5 bubbles Reviewed 24 November 2016

I booked a "Spa Deluxe Package" at the Shangri-La as a birthday treat for my sister. I managed to purchase the package for 2 at a discounted price of $357 (full price $608) via Groupon. I'll begin with the positives: - The booking was super easy and can made online which I love as this saves the hassle of making... More 

Helpful?
1 Thank Natalie L
Level Contributor
28 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 September 2016 via mobile

My daughters got me a gift voucher for this wonderful place. I enjoyed several hours of inner peace. Welcoming staff, amazing treatment rooms and beautiful products used. Go ahead treat yourself.......

Helpful?
Thank Sue R
Level Contributor
243 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 108 helpful votes
5 of 5 bubbles Reviewed 11 September 2016 via mobile

Great massages for a pre wedding celebration with friends. Decent prices compared to similar in the same area. Lovely staff. Tea and chocolates afterwards were great!

Helpful?
Thank Rcicala
Kellyville, Australia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 17 August 2016 via mobile

My partner and I had a 2 hr massage session during the week and couldn't rate the service high enough We will visit again Amazing

Helpful?
Thank foodtomouth
Level Contributor
4 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 April 2016 via mobile

My friend and I had amazing hot stone massages at Chi The Spa. The service was sensational and our massages were absolute bliss! I can highly recommend.

Helpful?
Thank Vickie Z
Perth
Level Contributor
10 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 December 2015

My partner booked me in to the Chi Spa for the Jetlag Recovery package as a surprise following our arrival into Sydney, after catching the red eye from Perth. It is on the pricey side but well worth it. My partner said I looked so fresh it was like i had been sleeping for 5 years. It was so rejuvenating... More 

Helpful?
Thank lloveland88
Sydney, Australia
Level Contributor
13 reviews
common_n_attraction_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 29 November 2015 via mobile

Soothing and calming atmosphere, staff very professional & friendly. You feel relaxed the minute you walk in. My hubby and I had a 30 min couple massage, expensive but worth it however I don't think it was 30 mins, I think the whole process of us going in, getting ready etc was included in the time frame not 30 mins... More 

Helpful?
Thank Lise025
Melbourne, Australia
Level Contributor
16 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 29 August 2015

I booked a Wattleseed Reawakening Treatment -- a 30 minute scrub followed by one-hour massage -- and also the Stop & Relax Facial. These treatments were superb and just what I needed after a week of going hard at the gym and a long day flying up from Melbourne for a work conference. What I love about Chi Spa (the... More 

Helpful?
Thank ConejaPie
Canton of Zurich, Switzerland
Level Contributor
95 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
3 of 5 bubbles Reviewed 19 June 2015 via mobile

It must be said at the beginning of this review that I only came in for a facial so cannot comment on the other spa facilities like the pool, gym or any other space at the spa. The hotel as such is a little tired looking and not in keeping with the luxury 5 star opulence usually a given at... More 

Helpful?
1 Thank 967AJacobs

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