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Stephanies Spa Retreat

249 Turbot St | Level 3, Sofitel Brisbane Central, Brisbane, Queensland 4000, Australia
+61 7 3221 8800
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Review Highlights
Perfect Start

I was recently spoilt to a girls weekend away at the hotel with a friend who had travelled from NZ... read more

Reviewed 22 September 2017
LucyVoss
,
Brisbane, Australia
via mobile
Great therapists

On a recent break in Brisbane I treated myself with a friend to a few hours at Stephanie's based on... read more

Reviewed 14 September 2017
MelbourneMs
,
Melbourne, Australia
Read all 16 reviews
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Stephanies award winning Spa Retreat is a welcome city escape for locals, Sofitel hotel guests and visiting celebrities. This hidden oasis provides everything from Beauty, Massage, Facials, Spa Treatments, Waxing, Pedicures, Spa Gift Shop and an Opal Rasul Steam Temple. The spa boasts 8 treatments rooms, including individual suites and a couple's suite. The sensory and tranquility lounges are ideal for group bookings and are popular for wedding parties, corporate groups.
  • Excellent76%
  • Very good18%
  • Average0%
  • Poor0%
  • Terrible6%
Travellers talk about
“steam temple” (2 reviews)
“mud” (4 reviews)
Closed Now
All hours
Hours Today: 9:00 AM - 9:00 PM
Suggested Duration: 1-2 hours
LOCATION
249 Turbot St | Level 3, Sofitel Brisbane Central, Brisbane, Queensland 4000, Australia
CONTACT
Website
+61 7 3221 8800
Write a ReviewReviews (16)
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1 - 10 of 16 reviews

Reviewed 22 September 2017 via mobile

I was recently spoilt to a girls weekend away at the hotel with a friend who had travelled from NZ. We decided on visiting the spa to start off the weekend activities and it was certainly the perfect way to unwind from busy family life!...More

Thank LucyVoss
752reservations, Guest Relations Manager at Stephanies Spa Retreat, responded to this reviewResponded 9 October 2017

What a beautiful recount of your time at our Spa Retreat. Your words are pleasing to read as the Opal Rasul Steam Temple is an extraordinary spa treatment that we developed to be used for 2 to 3 people. It was great you enjoyed this...More

Reviewed 14 September 2017

On a recent break in Brisbane I treated myself with a friend to a few hours at Stephanie's based on the trip adviser reviews. The hot stone massage and french facial were both wonderful. The therapists were great as were the products they used. My...More

Thank MelbourneMs
752reservations, Public Relations Manager at Stephanies Spa Retreat, responded to this reviewResponded 9 October 2017

Thanks for taking the time to tell us about your experience. Our therapists work on continual service improvement so it's lovely to hear this shone through in your comments. Our Hot Stone Massage is one of our favourite treatments and is a signature speciality. We...More

Reviewed 14 September 2017

I came on to trip advisor to rave about my experience at Stephanies and then read the below review which is totally opposite of what I wanted to say. The steam room is STUNNING It's covered in these little tiny Opal tiles just beautiful...and there's...More

Thank keeponswimming
752reservations, Public Relations Manager at Stephanies Spa Retreat, responded to this reviewResponded 9 October 2017

It's really heartwarming for us to read your review. Your positive words are truly appreciated and we are thrilled your experience was everything we envisage for each guest. The Opal Rasul is an authentic spa experience that draws on traditional and modern wellbeing. Again thank...More

Reviewed 10 September 2017

The temple is pretty, but that's it. I had to exfoliate and mud myself , steam jets are under the seats so be careful or else you will burn . The Seats are uncomfortable if you want to lay down . So after sitting there/...More

Thank Toni G
752reservations, Manager at Stephanies Spa Retreat, responded to this reviewResponded 25 September 2017

Viwa2 - I was so disappointed to read your comments today… please accept my sincere apologies that your experience in our beautiful Opal Rasul Steam temple wasn’t to your expectations. I’d really like to hear your feedback and comments personally, if you could please contact...More

Reviewed 10 November 2016

I visited the Spa last month whilst staying at the Sofitel. The spa is beautiful, facilities are clean and attention to detail is fantastic. The staff are attentive & helpful! Hot stone massage was beautiful. Treatments are pricey but perfect for a special occasion.

Thank LISA K
Management response:Responded 11 November 2016

Thanks Lisa for your review ~ your positive words mean alot as we strive to make each persons experience unique and amazing. Look forward to welcoming you back xx

Reviewed 14 October 2016

very inspiring great for travellers and out of towners..so relaxing.best spa ever..highly recommended

Thank Aidan S
Management response:Responded 27 October 2016

Thanks Aidan S your words are like our spa mantra. We like to immerse your senses at our spas and create spa journey's to relax, rebalance and rejuvenate. And great advice for our tourist guest too ;-) We look forward to welcoming you again xx

Reviewed 24 August 2016 via mobile

This place left me and my wife beyond relaxed. We had the signature skin treatment and i have NEVER felt as relaxed. Anny was sublime! Like i had goose bumps all over, and she really ensures that the facial is super relaxing. Though it was...More

Thank Peter C
Management response:Responded 29 August 2016

Hi Peter C, Thanks for sharing your experience and taking the time to talk about your day spa experience at our Spa Retreat. It's lovely to hear your first experience was every bit as relaxing & sensational as you described. We look forward to welcoming...More

Reviewed 26 July 2016

This is the place to go for a treat, spa or experience. I did the Turkish steam bath with the clays and it was amazing. Totally recommend that you try this place as an individual or group experience. the staff are super friendly, experienced and...More

1  Thank JoBee65
Management response:Responded 4 August 2016

Thanks JoBee65. The Opal Rasul is one of kind in Australia & it is a sensorial experience that has to felt. Your positive words have been noted and we are so glad it met your expectations. We look forward to seeing you again. Many thanks...More

Reviewed 17 July 2016

We as a couple experienced the totally professional and best spa experience we have had within Australia to date. The staff were sensational and very good at making you feel comfortable. The package we had was great value and worth keeping an eye out for...More

Thank NessJ
Management response:Responded 4 August 2016

Thank you NessJ for your kind words and we are thrilled your spa time was every bit as professional and blissful as you described. Our team of therapists are highly skilled and its lovely to hear they could attend to you and make your time...More

Reviewed 17 July 2016 via mobile

After staying at the Clear Mountain Lodge for the weekend, we decided to give Stephanie's Spa Retreat a visit. I am not normally a massage kind of guy but we went for the "couples massage" and I am very impressed with the level of quality,...More

Thank kevindekker56
Management response:Responded 4 August 2016

Thanks kevindekker56 for taking the time to post these positive words! The Stephanies Spa team strives hard to implement all of what you have mentioned & it's always pleasing when we have someone new to our spas who walk away with the thought that you...More

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