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Tropical Travel & Accommodation - Day Trips

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Review Highlights
Outstanding

Can not recommend Tropical Travel enough! Having travelled all over the world and dealt with many... read more

Reviewed 8 September 2017
Kylie B
Top Notch 👌🏻

The wonderful staff at Tropical Travel (Christina and Fiore) are simply the best. My diving... read more

Reviewed 6 November 2016
Lucas H
via mobile
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Traveller Overview
  • Excellent89%
  • Very good0%
  • Average0%
  • Poor0%
  • Terrible11%
7 Sep 2017
“Outstanding”
5 Nov 2016
“Top Notch ”
About
Tropical Travel & Accommodation is well established travel agency based in Townsville with more then 20 years experience in tourism & travel. Local specialists for tours, bookings & accommodation in Townsville and Magnetic Island, Cairns, Airlie...more
Contact
| Flinders Square, Townsville, Queensland 4810, Australia
Website
+61 7 4772 5800
Reviews (9)
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Reviewed 8 September 2017

Can not recommend Tropical Travel enough! Having travelled all over the world and dealt with many travel agents/tour booking this one stood out. Customer service, value and professionalism is only to mention a few. Christina went out of her way to make sure our holiday...More

Thank Kylie B
TropTravTSV, Manager at Tropical Travel & Accommodation - Day Trips, responded to this reviewResponded 11 September 2017

Thank you for taking the time to leave a review. We're so glad you enjoyed your time in our region, and it was a pleasure to assist. Hope to see you back again soon!

Reviewed 6 November 2016 via mobile

The wonderful staff at Tropical Travel (Christina and Fiore) are simply the best. My diving adventures went perfectly (even at very short notice) and my accommodation was exactly as described (affordable and comfortable). Thanks so much for a holiday I'll never forget. Much love TT...More

Thank Lucas H
TropTravTSV, Manager at Tropical Travel & Accommodation - Day Trips, responded to this reviewResponded 19 November 2016

Thank you for your review, It's always nice to receive a positive response from our recommendations. Your review supports our service in to the future, and confirms our conduct is being well received. It was our pleasure to arrange your itinerary and to get to...More

Reviewed 5 December 2014

Very friendly & helpful staff :). Christina booked us diving, travel & to Magnetic Island, & it was a blast!! Everything was so easy, flawless & she was super nice. I highly recommend Tropical Travel :)

1  Thank Rebekah S
TropTravTSV, Manager at Tropical Travel & Accommodation - Day Trips, responded to this reviewResponded 22 December 2014

Thank you for taking the time to write a review about your time with us. It's always pleasing to know our service, and ultimately your experience was a positive one. Best Wishes to you, thanks again.

Reviewed 29 October 2014

This is one of the best travel and accommodation booking business' I've dealt with. Local friendly staff who know the area and have experienced the activities on sale so they can understand with confidence what they offer. The service and advice was outstanding, they tailored...More

2  Thank Glenn130
TropTravTSV, Manager at Tropical Travel & Accommodation - Day Trips, responded to this reviewResponded 1 November 2014

Thank you for taking the time to post a review. We certainly strive to make each guests time in and around Townsville and North Queensland worthwhile. The region certainly has a lot to offer and it's wonderful to know our genuine, expert advice and recommendations...More

Reviewed 29 October 2014 via mobile

We would recommend this agency to everyone going near Townsville! The staff are really friendly and helpful, Christina was fantastic and made sure that we were making the most of our time in Townsville and magnetic island! Their personal experience and knowledge made sure we...More

3  Thank bhods
TropTravTSV, Manager at Tropical Travel & Accommodation - Day Trips, responded to this reviewResponded 1 November 2014

Thank you for taking the time to post a review. It's encouraging to know our efforts and advice are appreciated by our guests and travelers alike. We are very happy you had a nice time in our lovely city, it seems to catch many people...More

Reviewed 13 April 2014

This is a fantastic travel agency. I was in a bit of a predicament as a result of the effects of Cyclone Ita, and Christina could not have been more helpful, working tirelessly to change my travel plans to ensure that I still got to...More

1  Thank bjcox
Reviewed 17 March 2014

We had a good experience with this agency. We were in Townsville for just a few hours off a cruise ship, and they helped us book an excursion for the next day on the Great Barrier Reef. Due to choppy seas, the cruise ship cancelled...More

1  Thank Skneip
Reviewed 5 February 2014 via mobile

Dealt with these people a long time ago. Much better than the original review suggests. Very friendly and helpful :-) myself and my family will certainly deal with them again..

Thank Jye B
Reviewed 10 October 2013

This company is engaged in extremely misleading conduct and by far the worst customer service. After changing the website prices after a booking, they overcharged the bill by a significant amount of money; all three employees were rude and condescending on the phone when it...More

1  Thank S S
TropTravTSV, Manager at Tropical Travel & Accommodation - Day Trips, responded to this reviewResponded 17 January 2014

Hello S S, Thank you for taking the time to write a review. It is disappointing that a visitor has not experienced the service from Tropical Travel and Accommodation in a positive way. Therefore, we would like to respond to your comments. Despite our diligence...More

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