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Village Cinemas Gold Class

Jam Factory, 1st Floor, 500 Chapel St, Melbourne, Victoria South Yarra, 3141, Australia
+61 1300 555 400
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Review Highlights
Always love going to Gold Class

The food is delicious and the service is very good. I often get the wedges or the spring rolls. The... read more

Reviewed 1 week ago
Michelle N
,
Melbourne, Australia
via mobile
A bad experience

These cinemas are very expensive so you have a right to expect clean and not worn seats. The seats... read more

Reviewed 1 week ago
Richard R
Read all 252 reviews
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Overview
  • Excellent33%
  • Very good25%
  • Average11%
  • Poor10%
  • Terrible21%
Travellers talk about
“jam factory” (12 reviews)
“great movie” (4 reviews)
“mini burgers” (3 reviews)
LOCATION
Jam Factory, 1st Floor, 500 Chapel St, Melbourne, Victoria South Yarra, 3141, Australia
CONTACT
Website
+61 1300 555 400
Write a ReviewReviews (252)
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1 - 10 of 251 reviews

Reviewed 1 week ago via mobile

The food is delicious and the service is very good. I often get the wedges or the spring rolls. The chairs are amazingly comfortable. Lots of cocktails and wines on offer as well as great desserts. Not to be missed.

Thank Michelle N
Reviewed 1 week ago

These cinemas are very expensive so you have a right to expect clean and not worn seats. The seats need replacing as they are old, grubby and worn. If the seats were bad and you ranked them against the food selection it was even significantly...More

1  Thank Richard R
Reviewed 5 January 2018 via mobile

We had planned a trip from Townsville to Melbourne and tried unsuccessfully to book tickets for gold class to see a movie while in Melbourne. We rang the phone line and had to wait 1 and half hours to be told, that they do not...More

Thank Mary O
Reviewed 1 January 2018 via mobile

I really think you need to review your menu. Cold pork buns undercooked wedges and soggy prawn twist. This was meant to be the crown experience !!! Just buy a ticket Not Food. Tick for service and friendly welcoming

Thank Julie B
Reviewed 23 December 2017

As it says in the title. As there's so few seats, you're pretty much shoe horned into paying to book in advance if you don't want to risk turning up and having no seats left. Why is it so much village! The whole process is...More

1  Thank Jaciblue
Reviewed 23 December 2017

Recently saw the new Star Wars. The cinema was clean, sound system good and chairs very comfortable. Yes my drink was overpriced but the popcorn was tasty and , hey, it's a movie theatre :-) I definitely go back to see a show here.

1  Thank Deb C
Reviewed 19 December 2017

Terrible Customer service ... Staff that don't care Paid $449 for 20tickets that were not delivered and their response was tough luck, the tickets were used by someone and it was not their responsibility if was not delivered to me. But 7 tickets had not...More

1  Thank RobertGreer
Reviewed 26 November 2017

Four of us went to Crown Gold Class and had dinner and dessert during the movie. The savoury dishes we had were awful!! (dried out, small and lacking flavour) but the desserts were amazing! The recliners were not all that comfortable, but it was nice...More

1  Thank JulieJay1985
Reviewed 26 October 2017

We went to JAM VPremium Cinema 9. Movie started last as the cinema was in a filthy state and had to wait for staff to clean. Even so, I had to pop-corn from my seat and surrounding carpet. We ordered our VPremium Drinks and Food...More

4  Thank _crisandfi
Reviewed 16 July 2017 via mobile

Usually the cinema is full and it can take a lot time for food and drinks to be delivered to your seat. This time was a mid afternoon movie with only 2 other couples. Fast and friendly service with short wait times. Definitely recommend the...More

Thank Matt H
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Questions & Answers
peterghair
21 December 2015|
AnswerShow all 3 answers
Response from franny55 | Reviewed this property |
No i don't think so ,but independent cinemas have gold class in Epping and i paid $20 a ticket . It was just as good. Its best to buy when you are shopping rather than order on-line or by phone so you don't pay surcharge... More
0
Votes
Jufdy G
5 April 2015|
AnswerShow all 2 answers
Response from Mary B | Reviewed this property |
Im not sure about vouchers. The best way to handle is to hear it directly from the establishment. Call the cinema where you will go and ask, as simple as that. Enjoy, but be warned that those finger foods offered are... More
2
Votes