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Wai Ora Spa

77 Robinson Avenue | Holden's Bay, Rotorua 3010, New Zealand
+64 7-343 5100
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Review Highlights
Great lunch!

We came here for lunch as part of a deal with Hells Gate and weren't disappointed. We arrived early... read more

Reviewed 10 July 2017
Janet H
,
auckland
Memorable Pleasure Experience

Great location enjoy fantastic view by the lake, excellent food both decoration and taste, very... read more

Reviewed 10 April 2017
Sirirat K
,
Province of Barcelona, Spain
Read all 73 reviews
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Overview
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Wai Ora Lakeside Spa Resort is situated on the picturesque shores of Lake Rotorua, central to Rotorua Airport, the city and the famous geothermal attractions of Rotorua. This contemporary lakeside resort features luxurious accommodation, and superb day spa facilities centred on New Zealand’s geothermal, cultural and natural heritage.
  • Excellent59%
  • Very good27%
  • Average12%
  • Poor1%
  • Terrible1%
Travellers talk about
“amazing stay” (3 reviews)
“mineral bath” (2 reviews)
“hot tub” (3 reviews)
Open Now
All hours
Hours Today: 09:00 - 21:00
LOCATION
77 Robinson Avenue | Holden's Bay, Rotorua 3010, New Zealand
CONTACT
Website
+64 7-343 5100
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Reviews (73)
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1 - 10 of 70 reviews

Reviewed 10 July 2017

We came here for lunch as part of a deal with Hells Gate and weren't disappointed. We arrived early and they were very accommodating and friendly. The food was amazing, we all wanted to lick our plates clean. Decor is a bit old fashioned and...More

Thank Janet H
Reviewed 10 April 2017

Great location enjoy fantastic view by the lake, excellent food both decoration and taste, very friendly staff with helping hands.

Thank Sirirat K
Reviewed 25 March 2017

Great rooms....large with everything you need .... super property. Fantastic staff....so helpful. Fine dining....no handy stores or quick bites. 10 min to town. Pools and 3 jacuzzis. Comfy bed with good heating/air conditioning

Thank WorkToTravel_1111
Reviewed 9 January 2017 via mobile

We booked two deluxe rooms for a family of 4. Loved the ambience, the facilities.... and the rooms are extremely well-furnished and comfortable. The food is also excellent.

1  Thank Sofia S
Reviewed 14 December 2016

Our room was clean but tiny and was an end unit but didn't have windows which was odd. Facing a lake so you can walk along the beach if the weather is nice. Spa areas are just a tiny pool, tiny mineral bath, and tiny...More

Thank Tami W
Reviewed 9 July 2016 via mobile

We got a grab one voucher for shared lunch for 2. $49 normally $69. WELL $69 Would have still been a bargain. This lunch was so beautiful. A TASTE EXPLOSION with every mouthful. We actually asked to see a room and the evening menu as...More

Thank Cherie K
WaiOra_Manager, Jnr Marketing & Admin Assistant at Wai Ora Spa, responded to this reviewResponded 24 September 2016

Kia Ora Cherie K, Wow! Thank you for such an amazing feedback. Our team is very pleased that you have enjoyed your lunch and our staff's customer service. It's comments like yours that encourage us to keep striving on improving our customer's experience. We loved...More

Reviewed 5 June 2016

We enjoyed a wonderful couples massage at Wai Ora Spa. We arrived a few minutes early as instructed by the friendly receptionist when we called to book our treatment. One of our two massage therapists greeted us with cups of manuka tea, and after some...More

Thank lastingshu
WaiOra_Manager, Jnr Marketing & Admin Assistant at Wai Ora Spa, responded to this reviewResponded 24 September 2016

Greetings lastingshu, Thank you for such an amazing feedback. Our team are very pleased to hear that you have enjoyed our very own Mirimiri massage. Our Mirimiri massage is a combination of the traditional Maori treatment that has been used to heal for 700 years...More

Reviewed 23 May 2016 via mobile

We have enjoyed a fabulous day at Wai Ora Spa which included wine, lunch, massage and the afternoon in the pools, spa pools and sauna. The setting was very peaceful and relaxing and the spa team made us feel very special. Lunch was tasty and...More

Thank Tenaj60
WaiOra_Manager, Jnr Marketing & Admin Assistant at Wai Ora Spa, responded to this reviewResponded 24 September 2016

Kia Ora Tenaj60 Wow, we are blown away by your feedback. We are very happy to hear that you have enjoyed your whole experience here at WaiOra. This has been shared throughout the team and has definitely encouraged us to continue improving. We loved having...More

Reviewed 28 March 2016

The girls at reception were very helpful and rooms were clean. However, no one to help with bags etc. Food in restaurant was good but felt overpriced. This hotel looks better on internet. Bit disappointing. Close to airport. Spa was good and well situated within...More

Thank richardsonjoyce
WaiOra_Manager, Jnr Marketing & Admin Assistant at Wai Ora Spa, responded to this reviewResponded 24 September 2016

Greetings JETHPerth, Thank you for taking the time to review your experience with us. We apologize that no staff was there to help you with your baggage and that we have not met your expectations in regards to some of our services, facilities, and food....More

Reviewed 25 March 2016

This property is about 15 minutes away from Rotorua central but is a fantastic place to stay. The lake views are amazing and the rooms are comfortable and very clean. The staff was super friendly and warm. The bar and restaurant were good too. The...More

Thank Amishi2490
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Nearby Attractions
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