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Polynesian Spa

Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Relax and unwind on the tranquil shores of Lake Rotorua at Polynesian Spa - a world-leading, natural mineral bathing and luxury spa retreat. Channelling geothermal marvels in its backyard, the 28 mineral pools at Polynesian Spa are fed from two natural springs for a combination that both nourishes the skin and relieves tired muscles, aches and pains. Specialising in a range of health and wellness treatments, Polynesian Spa has a decadent spa therapy menu. Also a retreat for athletes, wellness rituals ensure maximum sports relaxation featuring hydrotherapy and a reflexology walk. Combining ancient healing practices with modern techniques, Polynesian Spa is frequently recognised as one of the top 10 spas in the world.
  • Excellent48%
  • Very good34%
  • Average12%
  • Poor4%
  • Terrible2%
Travellers talk about
“private pool” (182 reviews)
“hot pools” (190 reviews)
“family pool” (52 reviews)
Open Now
All hours
Hours Today: 8:00 AM - 11:00 PM
Suggested Duration: More than 3 hours
Hinemoa Street, Rotorua 3010, New Zealand
+64 7-348 1328
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Reviews (2,546)
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1 - 10 of 2,211 reviews

Reviewed 5 days ago via mobile

Came here and chose the deluxe package. This provided us with a quieter adults only area, towels and locker hire. The other option you had to pay $10 for a towel and only get $5 back. The pools are amazing and so are the views....More

1  Thank Sophie M
Reviewed 5 days ago via mobile

This place is amazing. We splurged for the deluxe lake package and it was definitely worth it. Endless supply of towels, free lockers, quiet, calm choice of thermal pools at different temperatures. The view can’t be beat and the geothermal heated recliners are a great...More

1  Thank itpsd
Reviewed 6 days ago

The Polynesian Spa is an amazing way to relax after a hiking trip. The hot pools were amazing. And not to talk about the private deluxe pools. Those are definitely worth a shot. It gives you a little intimate moment with an amazing view. Overall...More

1  Thank evakrm
Reviewed 1 week ago via mobile

I enjoyed the visit here. The pools were as advertised at different temperatures. Good changing facilities but the gents toilets left a lot to be desired .... smelt strongly of urine and when walking in on bear feet not a pleasant experience. Loved the outside...More

1  Thank Alistair S
Reviewed 1 week ago via mobile

Unfortunately the polynesian spa was a bit disapointing. We love spa and outdoorpools and have been visiting a lot of them through the whole country. For 30$ we expected a bit more. The showers/changing room stank incredibly, was a bit moldy & dirty and there...More

Thank CiliaHolzer
Reviewed 1 week ago

This was such a beautiful place to visit. The staff were lovely and helpful. We had a massage which was good, but not sure Id pay $180 again. I recommend paying the extra for the private pools, they are stunning. Much nicer than the public...More

1  Thank chrystal M
Reviewed 1 week ago

Went there at night although I prefer to see the beautiful lake in day time. It was raining when I get there, and it was running a little late, so there were not too many people around. For Taiwan people, the temperature is not as...More

Thank IrisWei
Reviewed 1 week ago via mobile

I got the deluxe package for $50 (towel and locker included) and stayed for a good hour. There were a number of hot spring pools inside with different temperatures. I would recommend going with the lower ones first and slowly work your way up to...More

1  Thank Grace S
Reviewed 1 week ago via mobile

We were jet lagged and sore from a 14 hour flight and sitting in the hot pools overlooking the lake was just what we needed.

1  Thank Archer777
Reviewed 1 week ago

Recently, we had the reason to visit the Polynesian Spa in Rotorua to celebrate a Family Birthday. I had Forward Booked 2 Family Members for a Massage. Due to Heavy Traffic, we arrived 10 Minutes Late for the appointment, at which time the Staff informed...More

Thank Spider S
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Questions & Answers
6 October 2017|
AnswerShow all 3 answers
Response from PolynesianSpa | Property representative |
Thank you for your question. Please consider that all of our areas apart from the Private pools are time unlimited meaning you can spend as long as you like enjoying the various pools. The adult pools area retails for $30... More
21 September 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Thank you for your question, there are 3 different bathing areas where you can enjoy the experience with your son. These being the Family area, the Lake Spa are or you can choose one of our Private pools. Our... More
11 July 2016|
AnswerShow all 5 answers
Response from PolynesianSpa | Property representative |
Dear angryharry Thank you for your question, sorry for not responding sooner. We would recommend that you visit early morning (we open at 8am) as the cool morning air and views of the lake combine very well with our pools... More