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Albany Visitor Centre

Certificate of Excellence
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Address: Old Railway Station, Proudlove Parade | Great Southern Region, Albany, Western Australia 6330, Australia
Phone Number: +61 8 9841 9290
09:00 - 17:00
Open now
See all hours
Sun - Sat 09:00 - 17:00

TripAdvisor Reviewer Highlights

Read all 188 reviews
Visitor rating
  • 110
  • 59
    Very good
  • 11
  • 1
  • 1
Very helpful staff.

Called in to find out where the walk out over the ocean is. Also helped us to find caravan repairers. Very helpful staff.

4 of 5 bubblesReviewed yesterday
Perth, Western Australia, Australia
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188 Reviews from our TripAdvisor Community

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Showing 182: English reviews
Perth, Western Australia, Australia
Level Contributor
23 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed yesterday NEW

Called in to find out where the walk out over the ocean is. Also helped us to find caravan repairers. Very helpful staff.

Thank AnneMaree99
Perth, Australia
Level Contributor
48 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed 1 week ago

Many of the things to see come at a cost in Albany ... So rather disappointed that the visitor centre closes when their most needed at 1.30pm how ridiculous !

Tess D, Marketing and Public Relations Coordinator at Albany Visitor Centre, responded to this review

Hi Carole, Thank you for your feedback and we are sorry that you were unhappy with your experience. During the off peak season the Albany Visitor Centre closes at 1.30pm on Saturdays and Sunday. However, there is visitor information available at all hours on the Amazing Albany website including general information on Albany, maps and guides, contact details for local... More 

Level Contributor
29 reviews
12 attraction reviews
common_n_attraction_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We arrive Albany and this was the first place to visit. The lady was extremely patient to explain what's around Albany. She also guided us with a map explaining the tourist spots and her personal favourites! Would recommend first timers to be there.

Thank NgJas
Norman, Oklahoma
Level Contributor
715 reviews
324 attraction reviews
common_n_attraction_reviews_1bd8 510 helpful votes
4 of 5 bubbles Reviewed 4 weeks ago

A bit hard to find and parking can be an issue. Public toilets and showers adjacent to the visitor center. Lots of brochures, books and some souvenirs. Some good maps of the area. The person we spoke to was not familiar with a particular attraction we wanted to visit so I did not come away with the best impression of... More 

Thank Sarracenia
London, United Kingdom
Level Contributor
65 reviews
24 attraction reviews
common_n_attraction_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 28 October 2016

The visitor centres we encountered in West Australia were all great. This one was no exception, helpful knowledgable staff who can't do enough for you

Thank DandC-2013
Buderim, Australia
Level Contributor
960 reviews
569 attraction reviews
common_n_attraction_reviews_1bd8 282 helpful votes
5 of 5 bubbles Reviewed 26 October 2016

This is one of the first places that you should visit to get orientated for Albany. The staff are great with telling you things to do and see.

Thank olie293
Mudgee, Australia
Level Contributor
27 reviews
18 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 19 October 2016

Friendly staff very knowledgeable. Happy and smiling people who obviously love their job. The young girl who helped us was really great. When I asked a question she couldn't answer there was no hesitation in finding out all that I required. Laughed about it and said thank you for helping her! Increase her knowledge!

Thank CarJil
Albany, Australia
Level Contributor
87 reviews
37 attraction reviews
common_n_attraction_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 13 October 2016

I had to call in to the visitor centre on business and was once again impressed by the level of service and expertise. There are some souvenirs, you can book your accomodation and these girls know the town and surrounds. They can give you good advice.

Thank Karin M
Perth, Australia
Level Contributor
215 reviews
136 attraction reviews
common_n_attraction_reviews_1bd8 62 helpful votes
4 of 5 bubbles Reviewed 27 September 2016

right down near the Amity ship in the busy part of town, quite a big centre and staff are helpful, if you are not a local you need to visit, no cost and plenty of free parking.

Thank Dave1018
Grimsby, United Kingdom
Level Contributor
28 reviews
11 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 25 September 2016

Most of the information centres in WA were extremely helpful and informative and this one must be rated top notch along with Busselton and Bunbury. Nothing was too much trouble at these three centres, great customer service in all 3 centres.

Thank Hollymount26

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Questions & Answers

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Typical questions asked:
  • Do I have to buy a ticket for my infant?
  • How do I get there using public transportation?
  • Is there a restaurant or café onsite?