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Busselton Visitor Centre

Lot 431 Queen Street | Busselton Foreshore – beach end of Queen St, Busselton, Western Australia 6280, Australia
+61 8 9780 5911
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Review Highlights
Ballarat Steam Train

The visitor centre was a great place to start our visit to Busselton for information on the... read more

Reviewed 4 days ago
Mary J
,
Melbourne, Australia
Fascinating place to vist

We have lived in Buselton for many years, seen the Ballaratt train rust away in the park, the... read more

Reviewed 3 weeks ago
Dilia186
,
Busselton
Read all 216 reviews
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Busselton Visitor Centre is located on the beautiful Busselton Foreshore next to the famous Busselton Jetty. It is a must to visit our new centre in the refurbished Railway House to explore the history of Busselton and start your journey into Your Margaret River Region from its gateway. Drop in to pick up your FREE Regional Magazine and Map and have a chat with one of our friendly staff who can assist you in booking all the best accommodation and touring options throughout the region with our latest cutting edge technology. Experience a skydive over the Busselton Jetty or a mountain bike ride through the Boranup Forest without leaving the visitor centre! Why not book one of the amazing experiences on offer in Busselton and see it from a different angle - either by air or from under the water!
  • Excellent58%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible2%
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Closed Now
All hours
Hours Today: 09:00 - 17:00
LOCATION
Lot 431 Queen Street | Busselton Foreshore – beach end of Queen St, Busselton, Western Australia 6280, Australia
CONTACT
Website
+61 8 9780 5911
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Reviews (216)
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1 - 10 of 212 reviews

Reviewed 4 days ago

The visitor centre was a great place to start our visit to Busselton for information on the highlights as well as the location of the various art galleries in the area. The reconditioned steam train "The Ballarat" is in a separate room with its history...More

Thank Mary J
Reviewed 3 weeks ago

We have lived in Buselton for many years, seen the Ballaratt train rust away in the park, the previous visitor centre just manage to provide an adequate introduction to Busselton. Here we have a marvellous visitor centre with Ballaratt the major feature and a helpful...More

Thank Dilia186
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 2 weeks ago

Hi Dilia186 Thank you so much for taking the time to write about our wonderful new Visitor Centre and Interpretive Centre that showcases Busselton's Timber Journey and incorporates the beautifully restored Ballaarat Steam Engine. We would encourage all visitors and invite locals to come and...More

Reviewed 3 weeks ago

The building is so inviting for a start, it has a "museum display" to one side housing a restored train engine, and a gift shop/ tourist information on the other. The lady was engaging, asking us where we were staying, where would we like to...More

Thank Janet_Percy
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 2 weeks ago

Hi Janet Thank you for writing a review about our Visitor Centre and our staff. We are extremely proud of our newly refurbished Visitor Centre that was the old Railway House. The City of Busselton have created a wonderful display showcasing Busselton's Timber Journey, not...More

Reviewed 3 weeks ago

On our first trip to this area we went into the visitor centre and the lady, Megan?, was really helpful with offering suggestions. We booked a wine tour with her and there wasn't any hiccups. The centre was well stocked and set up and easy...More

Thank Charmaineme
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 2 weeks ago

Hi Charmaineme Thank you very much for posting a review, we really appreciate the positive feedback. Visitor Centres are able to cater for all tastes and can book wine, beer, nature and adventure tours as well as accommodation for our visitors, we are pleased you...More

Reviewed 4 weeks ago

The new Busselton Visitor Centre is in an excellent location and is in a buildng which suits the surroundings perfectly and reflects the history of the area. There is loads of information available , not just for the Busselton area but over the nearby towns...More

Thank Gwen008
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 4 weeks ago

Hi Gwen008 Thank you for taking the time to leave a review. Our Visitor Centres are a great resource to get your maps and brochures and talk to our friendly staff who are more than happy to share their knowledge of the area with you....More

Reviewed 1 August 2017 via mobile

Susie you are the best helpful girl...getting accommodation for me was special..she didn't stop looking until she was sure I was content.. Great girl from Cornwall.... Cheers.. Chris..More

Thank cunderwood49
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 2 August 2017

Dear cunderwood49, thank you for your review of the service you received from Suzi at the Busselton Visitor Centre. We will be sure to pass your feedback on to her. Our staff love to help our visitors to ensure they have a fabulous stay in...More

Reviewed 20 July 2017 via mobile

As a local we popped into the new visitor center when we were down at the foreshore. I was impressed by the friendly staff and the new 'museum' section. It gives a good overview of the regions history and an introduction tn the nearby Busselton...More

Thank Bailinh
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 26 July 2017

Hi Bailinh, thank you for taking the time to leave your review of the Busselton Visitor Centre. We love to see the locals come in to check out the new centre and pass on their feedback. We are very proud of the way Railway House...More

Reviewed 16 July 2017 via mobile

We stopped by here after walking the length of the jetty and back. There is plenty of local information, artwork, souvenirs and the staff were very pleasant.More

Thank malleegirl
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 26 July 2017

Hello malleegirl, thank you for your feedback on our Busselton Visitor Centre. We have a great display of all the regional attractions that are on offer and our staff love to spend time with our visitors helping them plan their stay. Our centre stocks a...More

Reviewed 13 July 2017

Well worth a look. The centre has been put in a old train station which has been done up. Staff are friendly staff and very helpful.More

Thank 755eloc
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 26 July 2017

Dear 755eloc, thank you for your review of our new visitor centre which is now in Railway House on the Busselton Foreshore. We are very lucky to have the Ballaarat Steam Engine in the centre, along with the museum which details the Busselton Timber Industry....More

Reviewed 11 July 2017

I liked the virtual technology underwater experience the museum had to offer however I found the products expensive.More

Thank Kimistyle13
YourMargaretRiver, Manager at Busselton Visitor Centre, responded to this reviewResponded 26 July 2017

Hi Kimistyle13, thank you for taking the time to leave your review of the Busselton Jetty. The jetty have recently introduced their winter underwater observatory tour where you get to see the fantastic wildlife which inhabit the waters of Geographe Bay by way of the...More

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Questions & Answers
diana11082015
12 July 2015|
AnswerShow all 8 answers
Response from YourVisitorServices | Property representative |
Hello and thank you for your enquiry regarding our iconic Busselton Jetty. There are several car parks located along the Busselton Foreshore with it only being a short walk to the start of the jetty.
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