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Prague Information Service

Arbesovo namesti 70/4, Prague 150 00, Czech Republic
+420 236 002 562
Review Highlights
So disappointed with Prague-money exchange AGAIN

So unlucky for me when I found this review after my trip. Again, 20% commission, wthhhh. I called... read more

Reviewed 5 January 2017
Always ask how much you are getting before committing.

Like to add my 2 cents or in this case 2 koruna to this review. I was at the Art Deco Imperial... read more

Reviewed 31 October 2016
Bangkok, Thailand
Read all 65 reviews
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General Information Mo - Fr 9 am - 6 pm + 420 12 444 + 420 221 714 444
  • Excellent35%
  • Very good30%
  • Average10%
  • Poor7%
  • Terrible18%
30 Oct 2016
“Always ask how much you are getting before committing.”
10 Jul 2016
“WARNING WARNING on changing money at Cheque Point on Old town Square”
Arbesovo namesti 70/4, Prague 150 00, Czech Republic
Stare Mesto (Old Town)
+420 236 002 562
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Reviews (65)
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1 - 10 of 65 reviews

Reviewed 5 January 2017

So unlucky for me when I found this review after my trip. Again, 20% commission, wthhhh. I called the police, they came over and suggested me to go to National Bank to send a complaint. Then National Bank replied but they said they can't do...More

Thank bocapvang
Reviewed 31 October 2016

Like to add my 2 cents or in this case 2 koruna to this review. I was at the Art Deco Imperial Hotel, which is about one block from Palladium Mall and about 2 blocks from Municipal House. There were 2 money exchange places right...More

Thank bob2bkk
Reviewed 6 October 2016

The exchange rates in Prague in general are awful! After my stay there I realized that I could have waited and look around before I gave my money to one of the first exchange houses I saw and lost almost 20 Euros in less than...More

2  Thank Liizeth2015
Reviewed 12 August 2016 via mobile

We went to exchange money, only to realise that the rates given are in reverse, totally misleading and a total SCAM. We only realised this after signing the paper to authorise the exhange, and the personnel handed over the money. We confronted the personnel as...More

Thank xaxig91
Reviewed 10 July 2016

Be very careful changing money on Old Town Square. Chequepoint on Old Town Square is a systematic Cheating process. They have their signs reversed. You think they have made a silly error. They then quickly shove paper in your face and tell you to sign...More

3  Thank hankfrost
Reviewed 10 July 2016

We tried the Ham stand in the old square as having passed a few times really liked what was on offer. We did like the ham which is served with a few large portions of bread and as it was a good sunny day we...More

2  Thank jman26
Reviewed 20 March 2016

There is a currency exchange shop just right outside St Nicholas Church in old town square. It's on the right-hand side of the row of shops next to a pizza place. Never go in there!!! They charged me 20% for the commission which is a...More

Thank Hello_SG
Reviewed 23 February 2016

The people at the desk spoke good english which was nice. But only answered the questions to the point, didnt appear very friendly. If its information you need, you could ask the average english speaking tourist on the street

Thank Kopite1992
Reviewed 15 November 2015

We went to buy tickets to do the Hop on Hop off bus. They charged us like it was a money cash advance on our credit card... avoid at all costs.

Thank kcoop60
Reviewed 26 October 2015

I had to go to this Information Centre twice during my holidays. People were not really that friendly or helpful. I needed train times and the best way to get to a few cities and the answers I got were the same I got by...More

Thank nikko1974UK
Stare Mesto (Old Town)
One of the oldest neighbourhoods in town represents
the medieval heart of Prague. It’s no surprise it is
bustling with tourists every time of day. Križovnický
square, overlooking Charles Bridge with Prague Castle
in the background, is probably the most beautiful
square in the city. Its unique historical atmosphere
of gothic houses and churches, cobblestone streets and
squares, and stone towers blend together with the
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