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Cracow City Tours

ul. Florianska 44, Krakow 31-021, Poland
+48 12 421 13 27
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Day Trip to Auschwitz-Birkenau Memorial from Krakow
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Wieliczka Salt Mine from Krakow
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Full-Day Trip to Zakopane from Krakow
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Cracow City Tours - young, energetic tour company from Cracow, professional attitude and excellent value for low prices. Auschwitz-Birkenau Museum, Salt Mine in Wieliczka, Cracow Old Town Sightseeing, Nowa Huta, Zakopane, Dunajec, Częstochowa and many more. The meeting point located in the city centre and easy to be found. No hotel pick-up as we don’t intend to torture you going around the town and collecting people from other hotels. Groups can expect individual treatment.
  • Excellent78%
  • Very good17%
  • Average2%
  • Poor2%
  • Terrible1%
Travellers talk about
“free lunch” (49 reviews)
“salt mines” (220 reviews)
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Hours Today: 09:00 - 08:59
ul. Florianska 44, Krakow 31-021, Poland
+48 12 421 13 27
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Reviews (1,307)
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1 - 10 of 707 reviews

Reviewed 4 days ago via mobile

We used Cracow City Tours for our visit to the Salt Mines. We were picked up outside our hotel by our friendly minivan driver whom was engaging and informative. We had a lot of waiting around time before, during and after the tour but this...More

Thank amycM9166WE
Reviewed 1 week ago

This was a fantastic experience, I booked through Viator but cheaper direct. Cracow city tours were at the pick up on time, the journey and video was interesting, the head of que system they operate at the museum was very efficient and fluid. They were...More

Reviewed 1 week ago

A 4-hour excursion to visit the salt mine, with a bus pick up and drop off. Our guide Sebastian was knowledgeable, hilarious, courteous ad spoke excellent English. The bus was on time, clean and comfortable. On the half-hour drive Sebastian pointed out places of interest,...More

Thank ajs10915
Reviewed 3 weeks ago via mobile

This was an incredibly well organised tour. The guide was knowledgeable and had a very fleshed out script with witty comments that were well timed and never culturally insensitive. He has clearly done the same tour thousands of times but never sounded robotic, and genuinely...More

1  Thank luedin
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded 3 weeks ago

Kindly we would like to thank you for your review. We are more than happy to know that you are satisfied by the quality of our services. In the BeerHouse restaurant they have got different free lunch menu everyday, but in general they have at...More

Reviewed 4 weeks ago

My husband and I booked a trip with this company to go to Auschwitz-Birkenau on Thursday 6th July 2017. We met the driver at their office at 12.40 as agreed. The driver said as only 3 people had booked, we would be going in his...More

1  Thank chrisnpatsunnylodg
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded 4 days ago

Kindly I would like to inform you that unfortunately you have posted your opinion at the wrong profile. Our company name is: Cracow City Tours. We have got our offices at Florianska 44 and at Plac Matejki 2 (Matejko Square). Kindly please check that company...More

Reviewed 4 weeks ago

Visited the Auschwitz and Birkenau camps on this 6 hour trip. Words can't describe the horror, inhumanity and scale of the events that took place here. We had an Iinformative film on the bus and an excellent guide round the camps. 2 short breaks in...More

Thank 941whirly_10
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded 3 weeks ago

It is a great pleasure to read that you are satisfied with our services. Kindly we would like to thank you that you have decided to know more about the history of Poland as well as that very sad period of the WWII and the...More

Reviewed 4 weeks ago via mobile

We payed 150zl for de Mine Salt tour. They also offered a Free Lunch on a near restaurant. We tried to eat on that restaurant and it was crowded. We spent more than 20min waiting for a table when we noticed we wouldn't have more...More

Thank MarcelaCasarin
Reviewed 4 weeks ago

WE used one of these electric vehicles driven by a person with limited English, but he took us around the city-stopping and persuading us to enter many of the churches etc and patiently waiting. Was not expensive and very worth while. These vehicles are numerous...More

Thank Jackie B
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded 3 weeks ago

Kindly I would like to inform you that we do not have in our offer tours by electric cars/golf carts etc. Plenty of different companies organises cart rides around the town with a recorded audio guide. However wee hope that you have enjoyed your stay...More

Reviewed 4 weeks ago

me and my husband was walking through the Florentine gate and got a leaflet from the guy from Cracow city tours disseminating leaflets for different tours . Mind you this is not the cheapest tour we found ( mostly are 110 PLN, the 99 PLN...More

Thank TLA_USA07
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded 3 weeks ago

It is a great pleasure to read your review. We are always trying to do our best to provide the highest quality of our services. That is why, kindly we would like to thank you very much that you appreciate our efforts to offer a...More

Reviewed 13 July 2017

we've learned from past experience that it is best to take a tour of the city soon after arriving to get your feet wet a bit before going off on your own. they always seem to provide a few gems of knowledge that one wouldn't...More

Thank al g
TomKrak, Manager at Cracow City Tours, responded to this reviewResponded 3 weeks ago

Kindly we would like to thank you for our opinion. We appreciate that you are satisfied by our services. We hope to organize some more tours during your next visit in Cracow. Best regards, CCT staff

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Questions & Answers
Kev B
7 August 2016|
AnswerShow all 6 answers
Response from Clayton O | Reviewed this property |
If you will be in Kraków book a tour that will take you by bus to Auschwitz and have a tour ready for you there. Try Cracow City tours, it is easy to book and they have many language options.
Barbara N
7 September 2015|
AnswerShow all 2 answers
Response from TomKrak | Property representative |
Jeanette M
1 April 2015|
AnswerShow all 5 answers
Response from TomKrak | Property representative |
Hi, Thank you for your message. I would recommend you to take something to eat before going on the trip to Auschwitz Birkenau/Wieliczka Salt Mine. There is a little snack bar in Auschwitz and in Salt MIne so you can get... More