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Review Highlights
July family trip for 4th time

Visited this place for 4th time and we had great time. Place is clean and well equipped and... read more

Reviewed 2 days ago
Milanderan
via mobile
Amazing holidays

Beautiful place. Amazing beach with white soft sun and lovely, warm sea.Beautiful grounds and... read more

Reviewed 3 days ago
kiki32018
,
London, United Kingdom
via mobile
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Certificate of Excellence
Traveller Overview
  • Excellent50%
  • Very good32%
  • Average11%
  • Poor4%
  • Terrible3%
Travellers talk about
“mojito bar”(47 reviews)
“beer garden”(41 reviews)
About
Suggested duration: More than 3 hours
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Contact
Holguin, Cuba
Reviews (752)
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504 results
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250
149
53
28
24
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LanguageEnglish
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250
149
53
28
24
Show reviews that mention
All reviewsmojito barbeer gardena la carte restaurantslobby barseafoodtwo weekspizzathe grillbuffet restaurantfresh fruitreturning guestssteakmain buffetcoffee traingreat holidaypool areapremium section
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1 - 10 of 504 reviews
Reviewed 2 days ago via mobile

Visited this place for 4th time and we had great time. Place is clean and well equipped and maintained. Kids loved everything about it. Since last visit we have seen a bit of degradation as they started to save money and there is no more...More

Thank Milanderan
Reviewed 3 days ago via mobile

Beautiful place. Amazing beach with white soft sun and lovely, warm sea.Beautiful grounds and plants. Very good food. Especially dinner with delicious lobsters. Great pools, fantastic coffee. Thank you

Thank kiki32018
Reviewed 4 days ago via mobile

This is a totally honest review that I wish I’d read before wasting my money and ruining my holiday. I’ve been to a lot of countries and stayed in a lot of hotels but this was by far the worst. We saw rats running outside...More

4  Thank Traveller1462
Reviewed 1 week ago

I have been to this Hotel eight times. Every visit has been amazing. I have been as a couple, with two children and with friends on different occasions. I have never been disappointed. The food, staff and service were always first class. In fact tried...More

1  Thank greycoteruston
Reviewed 1 week ago

This is my second time staying here. My daughter and husband booked it as a surprise for my birthday. Just my daughter and I went together and we did have a lovely holiday. I must admit nothing has changed since 5 years go when I...More

Thank Julie C
Reviewed 1 week ago

Wow. What an amazing holiday we had here! I had never been to Cuba before, and didn't really know what to expect. But... omg, myself and my family, totally fell in love with the country and this gorgeous hotel Firstly, I have never known such...More

Thank ellieholt72
Reviewed 1 week ago via mobile

I have a lot to Say about Cuba And that beautiful country with such amazing people. The fact that it’s political side might seem so controversial to many people, having the truth told by locals and having people passionately speak about their leaders just proves...More

1  Thank anytadavidescu09
Reviewed 1 week ago via mobile

Excellent place for a family vacation. Loved the service. The food is great and plenty of variaty. Would definetely come back there for a vacation.

1  Thank Tanya O
Reviewed 1 week ago

The reason for the overall rating is average. If we remained at the upgrade side it would of been excellent. My sister stayed three weeks at the resort. The first two at the premier side and the last week at the orginal. We came to...More

Thank kdbellefeuille
Reviewed 1 week ago via mobile

Amazing food, the restaurants do serve much of the same each night, but just book one of the 4 speciality restaurants every other night to keep things varied. I had lobster cooked various ways for 4 nights all included in the all inclusive (couldn't afford...More

2  Thank KatrinePaignton
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Questions & Answers
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SSTSZS
17 July 2018|
Answer
Response from SSTSZS |
I am really undecided about this hotel after reading reviews. From experience, does it really take a long time to get served a drink? And get a table in the buffet? Thank you
0
Votes
Rita P
17 July 2018|
AnswerShow all 5 answers
Response from Tanya O | Reviewed this property |
We paid about $300 canadian dollars for the 3 of us. My daughter was free as it was her Birthday.
0
Votes
emandjack01
10 July 2018|
Answer
Response from Andrew P | Reviewed this property |
In the hotel you find many trips like kayak, fishing, snorkelling. Trips outside range from local markets to Havana and riding in an American classic car. We went on a horse riding fishing trip which was excellent and I... More
0
Votes