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Big Island Grand Circle Island Tour
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Big Island Hawaii Volcano Adventure
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Oahu Day Trip to Pearl Harbor from the Big Island
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Travellers talk about
Island of Hawaii, HI 96740
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Reviews (44)
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1 - 10 of 42 reviews

Reviewed 2 days ago via mobile

Our driver Hugh was a self obsessed know it all, with a highly inaccurate list of facts about the island he lives on. We signed up to do a volcano tour and spent half of our tour going to flower farms, nut farms, a waterfall,...More

Thank Andrew S
Reviewed 2 days ago via mobile

We thought we were going on a volcano trip for the day but ended up wasting time going to see orchid farms, macadamia farms, a waterfall etc whilst waiting for those who had booked on volcano helicopter tours to finish. After leaving the hotel at...More

Thank emma S
Reviewed 16 April 2017 via mobile

We did the circle island tour and we're very happy with it. It's a long day, but you see a lot! Be prepared for it to be 12 to 13 hours long. We had Sal who told us facts about the island and personal stories...More

Thank outoftown85
Reviewed 5 April 2017

My boyfriend and I were very pleased by our Polynesian Adventure Tour on the Big Island. Leroy was our driver. As other reviewers have mentioned, drivers can make or break the experience, and Leroy truly made our experience wonderful. He was engaging, polite, and friendly....More

Thank jeffa7267
Reviewed 7 February 2017 via mobile

Second broken down bus on two tours with Grey Line Polynesian Adventures. Once on Maui to Haleakala on February 5 and once on Hawaii en route to Hawaii National Park on February 7. Both trips were excursions from Norwegian Cruise Lines. Apparently the level of...More

Thank MHF100
KainaluK, General Manager at Gray Line - Polynesian Adventure Tours, responded to this reviewResponded 10 February 2017

Aloha, Thank you for sharing your tour experience. Our vehicles undergo regular scheduled maintenance and our main goal is to provide guests with a safe and comfortable experience. We apologize for the unusual circumstances on your tours. Mahalo!

Reviewed 7 November 2016

Pack for a big day is our advice. Pick up at 5am and back at 10pm. We had a great tour guide Captain Bob,he was hands down the most informative guide we have ever come across made the trip 100xx better. Biggest tip is don't...More

Thank JD d
Reviewed 26 October 2016 via mobile

This was a very long day starting with a 5 am hotel pickup and return at 10 pm return. I was so excited about the chance to see an active caldera. Unfortunately we were always at quite a great distance. Only the afternoon was at...More

Thank Louisa H
KainaluK, General Manager at Gray Line - Polynesian Adventure Tours, responded to this reviewResponded 29 October 2016

Aloha Louisa, We'd like to thank you for posting a review of your tour experience. Our goal is to provide each guest with a great experience and we regret that your expectations were not met. If you return to the islands, we hope to have...More

Reviewed 5 October 2016

I will admit to being disappointed because I asked for a tour to the volcano and the lava flow and I was booked on the grand circle tour instead. I also did not like at 6am pickup from the hotel. Tour set off around 8...More

Thank Becca N
KainaluK, General Manager at Gray Line - Polynesian Adventure Tours, responded to this reviewResponded 7 October 2016

Aloha Becca, Thank you for taking the time to post a detailed recount of your tour. We appreciate the feedback you provided and are glad that you enjoyed some of the stops. The viewing of lava is unpredictable, but we agree that walking through the...More

Reviewed 4 May 2016 via mobile

We had a great day learning about the Hilo side of Hawaii and Volcanoes National Park. Our driver/guide knew everything that there possibly was to know and shared it constantly. At no time did she stop talking (we found this was a good and bad...More

Thank SkybedStyle
KainaluK, General Manager at Gray Line - Polynesian Adventure Tours, responded to this reviewResponded 11 May 2016

Aloha SkybedStyle, Mahalo for the wonderfully detailed review of your Big Island Volcano Adventure experience! We are certain that guests will benefit from the stop by stop recap of the tour. Thank you for your compliments of your knowledgeable Driver Guide. It’s great to hear...More

Reviewed 17 April 2016 via mobile

We took this tour thinking we would have access to lava fields we wouldn't be able to get to on our own. We were so wrong. We knew we were in trouble when the first stop was 20 minutes at a convenience store so that...More

Thank Greg W
KainaluK, General Manager at Gray Line - Polynesian Adventure Tours, responded to this reviewResponded 19 April 2016

Aloha Greg, We are sorry to hear that your expectations of the Volcano Adventure Tour were not met. Our knowledgeable drivers provide live narration throughout the tour, while guests sit back, relax and enjoy. The stops do include Mauna Loa Macadamia Nut Factory and Akatsuka...More

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