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FRS Maroc S.A.R.L - Excursion to Tangier 1 Day

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Address: 18, rue Farabi no 9, Tangier, Morocco
Phone Number: 212 39 94 26 12; 34 956 68 18 30
Website

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    Terrible
Really doesn't worth the visit

I visited Tarifa, Spain, and one of my days there, i decided to take a guided tour in Tanger, just to visit Marocco as well. During the 4-5 hours of our staying in Tanger we... read more

2 of 5 bubblesReviewed 17 August 2016
nikoskarditsa
,
Karditsa, Greece
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103 Reviews from our TripAdvisor Community

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Showing 65: English reviews
St. Petersburg, Florida
Level Contributor
6 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 weeks ago

After reading reviews we were wary of this tour but booked it anyway. We chose the Cultural Tour and we were pleasantly surprised. We travel a lot and understand how tours operate but decided this would be the easy way to visit Tangier from Tarifa. The 11 am ferry left at 11:30 and this was the only flaw in the... More 

Helpful?
Thank JP33715
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear JP33715, First of all, thank you for your coment. We are happy to know you enjoy the trip. In FRS Iberia we work always to offer the best service to our users. If you have any other comments that make us, we invite you to do it by e-mail info@frs.es. We hope to see you soon on board. Greetings. More 

Nottinghamshire, United Kingdom
Level Contributor
50 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 29 October 2016 via mobile

Faultless experience from start to finish - thank you FRS! We booked the tour on the internet from home - all clear, easy and reassuring. The Cultural Tour is a few Euros more than the Basic, but I'd recommend it as you get to see the caves of Hercules and more outside the city, and the lovely Kasbar museum, in... More 

Helpful?
Thank DavePuls
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear DavePlus, Thank you for your comment. We work to always offer the best service to users. If you have any other comments that make us, we invite you to do so through our e-mail info@frs.es or phone 34 956 68 18 30. Greetings. More 

Tucson, Arizona
Level Contributor
168 reviews
62 attraction reviews
common_n_attraction_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 10 October 2016

We had flown into Morocco and were returning to Tarifa via the ferry. Purchasing the ticket was quick, boarding was quick even though there was a passport check. The only confusion was upon disembarking. Apparently you leave the ferry through along with the cars, there is no separate exit for foot passengers. It was somewhat difficult to navigate through the... More 

Helpful?
Thank Ira S
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear Ira S, Within FRS Iberia each day we strive to improve our service. For that reason we thank you for your feedback about your visit. If you have any other suggestion, please let us know on calidad@frs.es. Regards, FRS Team. More 

Sydney, Australia
Level Contributor
44 reviews
13 attraction reviews
common_n_attraction_reviews_1bd8 35 helpful votes
1 of 5 bubbles Reviewed 19 September 2016

My fiancee and I bought two tickets to do a 1-day tour of Tarifa. It seemed reasonable given that the cost for both of us was less than the ferry ride alone, we would have a local meal, and we'd see a local bazaar in the city. This trip was awful from the moment we got off the ferry. The... More 

Helpful?
Thank Merman83
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear Merman83, From FRS we regret the damage that we have caused you. We are going to send this opinion to the appropriate department but we invite you to help us continue to improve to mail calidad@frs.es. We really appreciate your comment. A greeting and we apologize for the inconvenience. FRS Team. More 

Karditsa, Greece
Level Contributor
30 reviews
17 attraction reviews
common_n_attraction_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 17 August 2016

I visited Tarifa, Spain, and one of my days there, i decided to take a guided tour in Tanger, just to visit Marocco as well. During the 4-5 hours of our staying in Tanger we didn't see anything really remarkable, and the FRS Group, which organizes these 1-d trips, was taking us in places that we were offered promotions to... More 

Helpful?
Thank nikoskarditsa
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear nikoskarditsa, We want to thank you for comment in our Tripadvisor profile. From FRS we regret that the excursion didn't fulfil your expectations. We invite you to help us to continue improve the service sending an email to: calidad@frs.es. Thank you. FRS Team More 

Malaga, Spain
Level Contributor
56 reviews
33 attraction reviews
common_n_attraction_reviews_1bd8 92 helpful votes
1 of 5 bubbles Reviewed 26 July 2016

I'm not sure what the acronym for FRS is, but I'm going with "Forget Reliable Service" I could think of more acronyms but that would be unsuitable for a tripadvisor review. OK, so we booked a trip to tangier. Ferry only so that we could explore tangier by itself. A 35 minute trip across the straights from Tarifa over to... More 

Helpful?
Thank onlineamiga
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear onlineamiga, First we want to thank you for comment in our Tripadvisor profile, it helps us to improve our service. From FRS we regret the damage that we have caused you and we are going to send this opinion to the appropriate department. We apologize for the inconvenience. FRS Team. More 

Ottawa, Ontario, Canada
Level Contributor
109 reviews
52 attraction reviews
common_n_attraction_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed 19 May 2016 via mobile

FRS day trip was recommended to us from Tarifa since it was cheaper then the ferry ticket alone. NOT worth it. I wish I would have went and explored on my own. Cons: The excursion is very rushed (3mins here 2mins there)! It felt like a very 'fake' picture of the city. I was hoping to wander around the markets... More 

Helpful?
Thank Shelby B
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear Shelby B, We want to thank you for comment in our Tripadvisor profile. From FRS Iberia we regret the damage that we have caused you. We invite you to help us to continue improve the service sending an email to: calidad@frs.es. In FRS Iberia we strive every day to improve our services by which appreciate your comment. A greeting... More 

london
Level Contributor
8 reviews
common_n_attraction_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed 7 April 2016

we took the ferry from tarifa and arrived at 10.30. Until we were brought back to the boat terminal at 2.30, we had visited 4 shops, one restaurant with a very strange vegetarian option, a 20 min rush through the medina and a short stopover near the hercules caves. Overall a very sad disapointment, as there was not even time... More 

Helpful?
Thank lianalondon
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear lianalondon, First we want to thank you for comment in our Tripadvisor profile. From FRS Iberia we regret the damage that we have caused you. In FRS we strive every day to improve our services so we appreciate your comment. A greeting and we apologize for the inconvenience. FRS Team. More 

London, United Kingdom
Level Contributor
85 reviews
29 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed 20 March 2016

Day trip to Tangiers included a jet boat from Tarifa to Tngiers in about 1 hour and a coach with a local guide taking us on a tour around Tangiers. The usual trips to carpet / clothe making, herbal shops etc but the whole experience including a lovely lunch was very good.

Helpful?
1 Thank Philip C
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Dear Philip C, Thank you for your coment. We are happy to know you enjoy the trip. In FRS Iberia we work always to offer the best service to our users. If you have any other comments that make us, we invite you to do it by e-mail info@frs.es. We hope to see you soon on board. FRS Team. More 

Schwarzenbek, Germany
Level Contributor
132 reviews
48 attraction reviews
common_n_attraction_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 6 November 2015 via mobile

Very talented guide having a lot of jokes beside all the information. The tour started with a bus drive to the Herkules caves getting over to the light house and on into the old town. Despite the late evening ferry ( delay of 1 1/2 hours ) everything's fine.

Helpful?
Thank MichelSB
FRS I, Director de Relaciones con Clientes at FRS Maroc S.A.R.L - Excursion to Tangier 1 Day, responded to this review

Hello MichelSB, First of all, sorry about the delay and thank you for your comment. FRS Iberia works always to offer the best service to our users. If you have any other comments that make us, we invite you to do it by e-mail info@frs.es. We hope to see you soon on board. FRS Iberia Team More 

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