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Lomprayah

#1 of 6 Transportation in Ko Samui Features Animals
26/61 Moo 4, | Maenam Subdistrict, Ko Samui 84330, Thailand
+66 77 427 765
Website
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Review Highlights
Safety not a priority

due to the crowd safety is a factor that is always neglected.if you miss any one in the sea its a... read more

Reviewed yesterday
DrFrancisXavier
,
Thrissur, India
Not impressed

My sister and I travelled from Suratthani to Koh Samui on Lomprayah! We were late leaving (30... read more

Reviewed 5 days ago
Andrea F
,
Gold Coast, Queensland, Australia
via mobile
Read all 1,014 reviews
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Overview
  • Excellent19%
  • Very good25%
  • Average15%
  • Poor10%
  • Terrible29%
Travellers talk about
“ferry service” (17 reviews)
“ferry port” (11 reviews)
“vip room” (7 reviews)
Open Now
All hours
Hours Today: 07:00 - 23:00
LOCATION
26/61 Moo 4, | Maenam Subdistrict, Ko Samui 84330, Thailand
CONTACT
Website
+66 77 427 765

Similar Things to Do in Ko Samui

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Reviews (1,014)
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1 - 10 of 1,014 reviews

Reviewed yesterday

due to the crowd safety is a factor that is always neglected.if you miss any one in the sea its a tough game to communiate as the guys cant understand or communiacte in English!!!. More over the guide takes it as a very silly affair...More

Thank DrFrancisXavier
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your review, we find this incident particularly disturbing as this was not brought to our attention and we would like to request that you please supply us with us much information as possible regarding this incident. Please contact us at customercare@lomprayah.com for...More

Reviewed 5 days ago via mobile

My sister and I travelled from Suratthani to Koh Samui on Lomprayah! We were late leaving (30 minutes) and whilst getting on board there were plenty of staff but they did not assist with our large suitcases and when we managed to get on board...More

Thank Andrea F
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your review, we do value all feedback we receive. We are sorry to hear of your travel experience between Suaratthani and Koh Tao. We have brought your points to our staffs attention regarding not assisting customers as well as the lack of...More

Reviewed 1 week ago

I’ve used LOMPRAYAH maybe a dozen times over the years on ALL its routes – latest a hop from SAMUI to the mainland pier at DON SAC. I have to say it’s an okay service – just “okay” suggests there are brickbats along with the...More

1  Thank blackeldo
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued review, we appreciate all feedback. The reason for the completion of passenger details on a form is a document required by our insurers of all passengers onboard, we apologise for the inconvenience however it is a very important document. With...More

Reviewed 1 week ago

This is the best ferry service in Thailand. They are reasonable and their catamarans are the fastest. The shuttle service is very good.

Thank rachit_09
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued feedback, we are happy that you enjoyed your travels with us and we hope to see you back onboard again.

Reviewed 2 weeks ago via mobile

After reading many horrendous reviews about this company here on TripAdvisor we hesitated a lot before booking. The main reason we booked was because we couldn't find much alternative as simple as Lompraya's service. We checked in at their office in Bangkok about 7.45 pm...More

Thank TheAspargus
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued feedback, we hope to see you onboard again.

Reviewed 2 weeks ago via mobile

It's not fair to pay full price and some people have to stand up along the way. It's probably illegal to overload people in the boat. If I have a choice I wouldn't travel with you ever again ! Bad service ! I have been...More

Thank Suthira_Panmas
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued feedback. We are not happy to hear about your experience and wish to make the necessary changes so this type of incident does not continue to happen. As seating is sold based on indoor and outdoor seating, we will make...More

Reviewed 2 weeks ago

We took the catamaran from Samui to Koh Tao. At the pier, a check-in area and a restaurant including a cafe with air con are helping to shorten the time until departure. Apparently they have a policy in place to limit the luggage to 20...More

1  Thank Christian W
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued feedback. It is good to hear that you enjoyed your trip with us and we hope to see you onboard again.

Reviewed 3 weeks ago

They make you pay 200 baht to sit in the vip section and then they let the thai family members of the crew sit up there for free without paying and their kid playing videos and screaming most of the time. I didn't pay extra...More

Thank pentae
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued review, we are sorry to hear of your experience. It is not our policy to allow members of staff families to utilize the VIP rooms at no cost and furthermore cause a disturbance to our passengers, in fact we do...More

Reviewed 3 weeks ago via mobile

Always had efficient service from Lomprayah. We travelled with them from Railay Beach to Koh Tao (long tail, mini van, bus & catamaran) and from Koh Tao to Nakhon Si Thammarat (catamaran & mini van). Always on time and know exactly what's going on. Don't...More

Thank Andrea V
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valued review, we are happy that you enjoyed your journey from Krabi to Koh Tao and then on to nakhon Si Thammarat, we strive to give our customers as comfortable a journey as possible.

Reviewed 4 weeks ago via mobile

If you travel around this area even for a week, you will easily figure out how things work. In this case, the sticker system did its magic again. We booked through our hotel and we were picked up (almost) on time. We were taken to...More

Thank Panagiotis P
Lomprayah, Guest Relations Manager at Lomprayah, responded to this review

Thank you for your valuable review, we are happy to hear that you have had a pleasant travel experience. With regards to the staff, we will take it up with them that they are to be more interactive especially if you are requiring information or...More

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Questions & AnswersAsk a question
DCMAC29
Can anybody tell me where the bus picks up from in Hua Hin to go to Koh Samui? I'm thinking the Clock Tower, but there is no information on the website or tickets that are printed. Thank you in advance.
22 May 2017|
Answer
Response from Lomprayah | Property representative |
Hello, you need to check in before your trip at our office located at 85/7 Petchkasem Rd., Hua Hin. It is 450m or a 5 minute walk from the Clock Tower.
0
Votes
AD A
Hi,I just wanted to say I tried 3times to book tickets from website but the system couldn't received the money,I'd check my bank account but it doesn't have any problem. And also I asked help from the website but nobody responded me! Pleas help me to book my tickets
22 April 2017|
Answer Show all 2 answers
Response from Lomprayah | Property representative |
Hello, our website and mobile booking app only allow bookings to be made 3 days before date of travel. Should you experience difficulties using our website, please try your booking on our mobile app.
0
Votes
damleaakash
I want to go to koh tao from bangkok and then back from koh phangan to bangkok. I just want to confirm that lomprayah have direct ferries leaving from bangkok and arriving at bangkok. I am a bit unsure because everywhere i see people mentioning bus+ferry combo. Also the cost of the direct ferry is 1100 baht
16 April 2017|
Answer Show all 4 answers
Response from Lomprayah | Property representative |
Our service from Bangkok to the Gulf islands of Koh Nangyuan, Koh Tao, Koh Phangan and Koh Samui operate by bus from Bangkok to Chumphon and then by catamaran from there on, we do not have a ferry running directly from... More
0
Votes