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HTS TOUR offers our clients reliable and safe tours of their chosen destinations. With customers increasingly demanding better services we chose to fill the void with a tour company of our own and provide quality tours of the important sites and...more
First, I booked a car to the airport and they were running late and I was a bit worried if they have forgotten me. They did not notify me until I texted them. Second, I made a request for a tour and they confirmed in...More
Date of experience: December 2018
HTS_tour, Người quản lý at HTS Tour, responded to this reviewResponded 3 weeks ago
Thank you for your feedback.
As Manager of HTS, your disappointment is of great concern to me and I have followed up with my staff as follows.
You have booked our airport shuttle service early in the morning on departure from the hotel....More
Found this company on FB & was attended by Ms Lily whom we are very impressed because she is so professional & really went the extra mile to see that we are settled down by welcoming us at the hotel. She was quick to respond...More
Used HTC for a two way transfer for my family and I, from Da Nang to our hotel in Hoi An. Nice vehicles well driven with collections on time. Would use again if traveling in Hoi An. Only shame was more of their day trips...More
Had booked my transfer from Ha Noi Airport to La Siesta Hotel & Spa at Old quarters
with the help of Ms Anna of HTS tours. I had paid the amount about 15 days back
and worried whether some one will be there at Hanoi...More
Lucy organised everything for me and made it so easy to get to and from the airport. She was super friendly and informative. Everything was on time. I would highly recommend using this service if you are in need of transport.
We booked airport pickup and dropoff prior to arrival. The driver showed up on time and was professional. We were happy with the service and wanted to do a day trip to Halong Bay. So we contacted Anna Nguyen and she set up a day...More
I organized all my transfers with HTS during my 10 day stay in Vietnam and they were always timely, efficient and polite. The cars were in good condition and the drivers careful (for Vietnam standard)! They have also organized some private guiding services, but there...More
Booked a transfer from Hanoi Noi Bai airport to Old Quarter and was promised the driver will be waiting for me "holding a board that has my name on it". When I arrived, there were many drivers waiting, just not for me. Managed to email...More