We used Pham Tours for both our Nha Trang and Ho Chi Minh City excursions. We had 1 day in each city as part of our cruise.
For us, Nha Trang was the best excursion. We had an excellent guide - Huy, who spoke excellent English and was very knowledgeable.
Our tour included stops at a Rice Noodle factory, making weave mats and traditional hats. Stopped at the Dam Market, Pagoda Orphanage and a temple.
We had an amazing lunch by the river side, follwed by a nice boat trip along the river. The lunch was delicious. I am vegetarian, and thought the food was excellent. Unlimited drinks includings beers were provided.
We had a group of 8 and were in a nice air condition van. Water bottles were also provided.
The only thing that I felt we missed out on was seeing the children at the Orphanage. Unfortunately, the timing meant that we arrived just after their lunch when the kids are asleep. This was disappointing as my 8 year old was looking forward to meeting a few children of his age. Best to talk to the tour guide next time, and make sure timing is right to allow to interact with the children. Another group that went, said it was so special to see the children. Some would come up and give big hugs and greet the tourists.
We also went to the Dam Markets. It was very hot there and so we didnt stay too long. You should be able to negotiate prices down 30-50% I bought some shirts and managed to get 30% off, but now that I have had a better look at the quality of them, I felt that I paid abit more than what I should have.
Overall, we were very happy with this tour. We were returned back to our cruise port, well before the time we had to leave.