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Jennifer's Hamam

Certificate of Excellence
Neighbourhood:
Sultanahmet
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Address: NO: 135 Arasta Bazaar, Sultanahmet | Fatih, Istanbul 34400, Turkey
Phone Number:
+90 212 516 3022
Website
Description:

The only company in country working directly with the last families of...

The only company in country working directly with the last families of weavers, making the best quality towels, pestamel, bedcovers, robes, linens, table covers, etc. From only the best quality GOTS certified Turkish cotton, linen and silk.

A must see for textile lovers.

read more

TripAdvisor Reviewer Highlights

Read all 725 reviews
Visitor rating
  • 601
    Excellent
  • 44
    Very good
  • 17
    Average
  • 6
    Poor
  • 5
    Terrible
Quality and helping maintain traditions

What I love about the store is, first the quality of the merchandise is probably the best in Istanbul. The owner is very conscious about helping maintain traditions in the... read more

Reviewed 2 days ago
C W
,
Chalfont, Pennsylvania
via mobile
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725 Reviews from our TripAdvisor Community

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Showing 673: English reviews
Chalfont, Pennsylvania
Level Contributor
14 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW via mobile

What I love about the store is, first the quality of the merchandise is probably the best in Istanbul. The owner is very conscious about helping maintain traditions in the outlying villages. Weaving will soon be a lost art. She makes it a point to support the local economies, by driving hundreds of miles away to purchase her Goods. The... More 

Helpful?
Thank C W
Vancouver, Canada
Level Contributor
15 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
Reviewed 3 weeks ago via mobile

Went to their shop at Arasta Bazaar. I asked if there was a difference between the two shops (their website showed two addresses). The man said each store had some colors the other didn't - he said he could take me to their showroom a few minutes away to see the full selection. Spent about 1.5 hours in the showroom... More 

Helpful?
Thank sarahannyeoh
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

So happy to hear you had the time to visit us during your stay in Istanbul. And thank you so much for bringing your friends as well. Your words of praise are so important for the future of weaving and the livelihoods of the weavers - thank you!! If you have any questions along the way, please feel free to... More 

1 review
Reviewed 3 weeks ago

I came from Germany to see istanbul plus to buy smt in istanbul,we saw turkish towel and we saw the pricess,it was high and we bought some ,we returned to germany and wash them ,it wasnt good. We dont buy again here we will go to domestic market ,we were very upset

Helpful?
Thank ibrahim b
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

Dear Ibrahim, As a reputable company with an impeccable record of service and quality, we are very concerned about your complaint. We would be very happy to assist you with any problems you may be having with your purchases. You only mentioned that you washed the items (which items?) and you felt they were not up to your standard, but... More 

San Diego, California
Level Contributor
15 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 14 February 2017

This place is awesome, the quality of their product is second to none and you have to appreciate their focus on small villages to source their product.

Helpful?
Thank MJWFrequentTraveler
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

Thank you so much for taking the time to share your views with the world. I, the Jennifer's Hamam team and especially the weavers thank you and appreciate your support so much. Should you have any concerns, questions or comments about the products as you start to use them, please feel free to contact me anytime at our email address:... More 

Greenwich, New York
Level Contributor
153 reviews
54 attraction reviews
common_n_attraction_reviews_1bd8 57 helpful votes
Reviewed 28 December 2016

I recently bought beautiful towels from Jennifer's Hamam, and received them within days. Jennifer was very good at communicating with me, and answered all my questions in a timely fashion. She has TWO shops in the Arasta Bazaar in Istanbul now (PLUS a new showroom) and people should look for the Cnd. flag in the window. All the textiles are... More 

Helpful?
Thank Martine A
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

Dear Martine, Thank you so much for taking the time to share your comments. We appreciate your support from afar. Not all our clients are able to visit us right now and we are so happy for today's technology and the ability to service lovely people like yourself either through email or video meeting on FT & WhatsApp. We're also... More 

Thunder Bay, Canada
Level Contributor
32 reviews
23 attraction reviews
common_n_attraction_reviews_1bd8 8 helpful votes
Reviewed 21 December 2016 via mobile

Very relaxing and fun experience. Haci was our sales rep and was absolutely hilarious and very helpful. Jennifer was very friendly as well as she offered us tea as we looked at all her products. Despite what a few people have written, I think the prices are reasonable considering the organic quality of items you are getting. Also,it's a fixed... More 

Helpful?
1 Thank BradyR88
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

We're so glad that you were able to take time from your holiday to visit us. It's important to us that each and every client enjoy their time with us, receive the proper information and education about our products/weavers and feel that they have invested in something worthwhile. Thank you for mentioning the fixed prices. This has been a rule... More 

Seattle, WA
Level Contributor
31 reviews
20 attraction reviews
common_n_attraction_reviews_1bd8 4 helpful votes
Reviewed 17 December 2016

Jennifer's is a great experience. A Canadian ex-pat, Jennifer has been re-vitilizing the Turkish weavers from villages outside Istanbul by encouraging and finding a market for the products. This was our 5th visit and we bought several items to bring home as gifts. She is currently looking into a project to open a weaving school. Their workshop and retail outlets... More 

Helpful?
1 Thank pafiorini
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

My favourite part about selling such a great quality product is the fact that we get to see our happy clients again and again. We feel extremely grateful and appreciative of all the support so many people like yourself have shown over the years and the fact that you've all taken the time to share your views with the world... More 

Abu Dhabi, United Arab Emirates
Level Contributor
55 reviews
32 attraction reviews
common_n_attraction_reviews_1bd8 15 helpful votes
Reviewed 16 December 2016

The prices are fixed, which in Istanbul is a blessing, it allowed me to have real conversations with the sales staff. There was no worry about needing to haggle at the end, no concern about hiding my budget or not being able to be clear with them about exactly what I wanted and could afford. On my first trip (December... More 

Helpful?
Thank Logan W
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

:0)) Thank you Logan!! It's so funny that you talk using another towel. I just got back from visiting the weavers and you would think between the collection I have in my own home and the stock with the weavers, I would never have to use another towel again in my life, but this time, I forgot my travelling pestamel... More 

San Antonio, Texas
2 reviews
Reviewed 12 December 2016

I was in Istabul about 2 years ago. I had read about Jennifer's Haman and decided to check it out. I bought quite a few things. If you like textiles (towels, throws, scarves, robes) good quality items, and great customer service, this is the place for you. She has 2 shops in the Arasta Bazaar and a Showroom (3floors). Look... More 

Helpful?
Thank Elaine L
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

Dear Elaine, I was just mentioning in another response that my favourite part about selling great quality is the fact we get to see our clients again and again. I'm so happy you were able to visit again and you found more things to fall in love with. Please, always stop in and say hello when you're here in Istanbul... More 

Level Contributor
19 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 6 helpful votes
Reviewed 22 November 2016

Great staff that have great knowledge of their products. No hard sell but then also no discounts! Nazreen was lovely and took us to the showroom and spent time to show all the products. Will have to visit again as no online shopping to the UK.!

Helpful?
Thank Rashad P
JennifersHamam, Owner at Jennifer's Hamam, responded to this review

Dear Rashad, So happy you had time to spend with us during your holiday in Istanbul. I'm glad your time with Nazrin was lovely and you enjoyed yourself. That is so important to us. Just to clarify on one point, we do offer two options for shopping abroad: 1.  I can assist you personally through email and pictures.   If... More 

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Staying in Sultanahmet

Neighbourhood Profile
Sultanahmet
With so many unmissable attractions within a mere stroll of each other – and all set around the site of an ancient Byzantine hippodrome – Sultanahmet is an overwhelmingly popular tourist destination, and a prime location for visitors to be wowed on a truly epic scale. Beyond the wonders of the Blue Mosque, the Hagia Sophia, Topkapi Palace, and more, this relatively small area of Istanbul somehow manages to retain an air of peace and calm. It offers visitors a significantly less celebrated but nonetheless pleasant network of quaint lanes and side streets, majestic panoramas of the Bosphorus, and an impressive assortment of accommodation options for all budgets and tastes.
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