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Address: 50 Tanah Merah Ferry Road Tanah Merah Ferry Terminal, Singapore 498833, Singapore
Phone Number:
+65 6542 4369
Website
Description:

Bintan Resort Ferries is a ferry operator with regular ferry services...

Bintan Resort Ferries is a ferry operator with regular ferry services between Singapore (Tanah Merah Ferry Terminal) & Bintan (Bandar Bentan Telani Terminal) in Riau Island, Indonesia. Our fleets of catamarans are fully certified according to marine safety standards and equiped with high tech navigation and engineering monitoring & stability features thus allowing a smoother ride at sea.Apart from Economy Class, passengers can experience our premium service on Emerald Class and enjoy a suite of privileges including use of Emerald Lounge.

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TripAdvisor Reviewer Highlights

Read all 132 reviews
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  • 26
    Excellent
  • 43
    Very good
  • 8
    Average
  • 5
    Poor
  • 2
    Terrible
First Time Experience

Took emerald class and it was actually worth the upgrade. Short queue times and away from the hustle and bustle of the crowd.

Reviewed 1 week ago
raymondleekb
,
Singapore

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132 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Singapore
2 reviews
Reviewed 1 week ago

Took emerald class and it was actually worth the upgrade. Short queue times and away from the hustle and bustle of the crowd.

Helpful?
Thank raymondleekb
Las Vegas, Nevada
Level Contributor
120 reviews
31 attraction reviews
common_n_attraction_reviews_1bd8 24 helpful votes
Reviewed 2 weeks ago via mobile

Really great service, smooth ride, friendly staff, fast and efficient - will use every time we need to get to Bintan. Very pleased.

Helpful?
Thank hiltoncharlie
Singapore, Singapore
Level Contributor
327 reviews
99 attraction reviews
common_n_attraction_reviews_1bd8 52 helpful votes
Reviewed 3 weeks ago

We spent the weekend in Bintan and enjoyed the Ferry ride across. My daughter was excited and loved that they put on Tom and Jerry. Will do again.

Helpful?
Thank Evan L
London, United Kingdom
Level Contributor
98 reviews
56 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
Reviewed 3 weeks ago

easy to book, easy to access by UBER and once there clear instructions, but be prepared for lots of people and difficulty getting taxis back into singapore on return from Bintan ferries are clean and staff very keen to ensure passenger safety

Helpful?
Thank VGAqa12
Level Contributor
19 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 17 April 2017 via mobile

This is the ferry destinations for Lagoi resorts and it is at least 1 hr away from Tanjung Pinang. Standard taxi is IDR 440k! But if you can pre book a driver direct, it can be as low as IDR 350k. Don't buy things esp food in the souvenir shops. On Hagen daz ice cream cost IDR 150k!

Helpful?
Thank JyChai
Abu Dhabi, United Arab Emirates
Level Contributor
38 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 21 February 2017 via mobile

Very nice experience. We chose emerald class and it was very comfortable. Very happy with the service!

Helpful?
Thank RosieJP
singapore
Level Contributor
24 reviews
16 attraction reviews
common_n_attraction_reviews_1bd8 12 helpful votes
Reviewed 31 January 2017

Have taken this ferry many times through the years. Didn't find anything special about them except that they are very expensive. This year, we travelled with our aged parent in a wheelchair. The staff helped to lift her up and down the stairs & ramps where necessarily. On 27 Jan, from SIN-Bintan, our ferry trip was particularly unpleasant. The sea... More 

Helpful?
Thank fantastic33
Singapore, Singapore
Level Contributor
120 reviews
85 attraction reviews
common_n_attraction_reviews_1bd8 41 helpful votes
Reviewed 2 January 2017

Singapore to Bintan: We took the 2:00 PM departure. The ferry is fine. Equip with life jackets & life rafts. But the 45 minutes transport is boring. Nothing to inside. You can't even look outside as the windows are "tinted/printed". Passenger are not allowed to roam outside (alfresco). We've just sit there and sleep. Bintan to Singapore: We got the... More 

Helpful?
Thank AGMB5
Singapore, Singapore
Level Contributor
39 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 21 helpful votes
Reviewed 29 December 2016 via mobile

I visited Bintan a year ago, November 2015, and I forgot to review the service of Bintan Resort Ferries. So here it is: This had been my first time riding a ferry so I was a bit apprehensive and a bit anxious on being inside one. As it was my first time, I opted for an upgrade to an Emerald... More 

Helpful?
2 Thank ChenzelMae
Singapore, Singapore
Level Contributor
37 reviews
19 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
Reviewed 23 December 2016 via mobile

If you are travelling with young children and elderly, this is the one for you. I'm thankful for: * comfortable waiting area at Emerald Lounge * priority check-in including baggage check-in * assigned seats * priority boarding and disembarkation * fast immigration clearance at Bintan to Singapore * buggy ride from Tanah Merah Terminal to Jetty and fro (for return... More 

Helpful?
Thank juleskarz

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Questions & Answers

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  • Will you pick up and drop off at my hotel?
  • I have a family of 7. Can your tour accommodate all of us together?
  • How should I dress for this tour?