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Estheva Spa

Closed Now: 10:00 AM - 10:00 PM
Open today: 10:00 AM - 10:00 PM
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Review Highlights
'Disappointed' is an understatement

I found Estheva Spa on the internet and selected it, for its promise of "best", "luxurious" spa... read more

Reviewed 29 June 2017
Chrisgan
,
Singapore
via mobile
Underwhelming and Disappointing

I got a gift coupon from my lovely girlfriends for a prenatal massage at what was supposed to be... read more

Reviewed 31 October 2016
Nagalakshmi V
,
Singapore, Singapore
Read all 14 reviews
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Traveller Overview
  • Excellent21%
  • Very good14%
  • Average14%
  • Poor14%
  • Terrible37%
today
“Nice”
6 Jun 2018
“The worst spa in Singapore”
About
Inspired by the natural thermal spas in Southern Italy, ESTHEVA continues the ancient art of enhancing beauty and wellness in a relaxing and luxurious spa environment. We are idyllically located by The Lawn of Singapore's famous Raffles Hotel, a...more
Closed Now
Hours Today: 10:00 AM - 10:00 PM
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Contact
328 North Bridge Road Raffles Shopping Arcade # 01 31 30 | (You may enter the hotel via level 3 of Marina Square), Singapore 039594, Singapore
+65 6266 6833
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from US$111.50
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from US$20.10
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Reviews (14)
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Reviewed today

Nice place to bring family and friends to come this place. I would suggest people who want to treat your family and friends to enjoy the city of singapore. Please visit here.

Thank Oscaralex85
Reviewed 7 June 2018

This is the worst facial I ever had. The room was very cold. The therapist a bit rough and I had to wash my face when I came back home. I told the assistant manager about my bad experience and she basically said to me...More

Thank bulledebonheur2018
Reviewed 9 April 2018 via mobile

We visited the spa on evening on Friday of Wednesday 6th April 2018. Looking forward to a five star experience with total relaxation we were in wind down mode as we entered the spa. Welcomed by one therapist, we anticipated a lovely and complete relaxation...More

Thank rainbowsweets
ESTHEVA, Guest Relations Manager at Estheva Spa, responded to this reviewResponded 15 April 2018

Dear Customer, Our deepest and sincerest apologies for your unsatisfactory experience. We have investigated the case and found your feedback to be accurate. As such we feel your frustration and are very disappointed that you have lost confidence in your first experience with us. We...More

Reviewed 8 August 2017

Visited on the weekend after receiving a gift voucher for my birthday and am very surprised to see the reviews below than are less than favourable. I called on the Tuesday before to make a booking and had no issues in obtaining my requested time...More

1  Thank EG88
ESTHEVA, Manager at Estheva Spa, responded to this reviewResponded 17 August 2017

Thank you for the lovely and constructive feedback. It was heartening for us to know that you enjoyed your time with us and we are very happy to hear that our facial exceeded your expectations. Your feedback on areas of improvement is equally important to...More

Reviewed 19 July 2017

Took EIGHT months to arrange an appointment for a couples' massage with them. We received a voucher as a gift for the treatment in November, soon after which the spa began the process of moving from Raffles Hotel to Marina Mandarin. However, the spa kept...More

Thank sabby04
Reviewed 29 June 2017 via mobile

I found Estheva Spa on the internet and selected it, for its promise of "best", "luxurious" spa experience. I appreciated the courtesy extended by the staff and attempts to please. However, for the price charged, the service was far from refined....in fact, clumsy. The massage...More

1  Thank Chrisgan
ESTHEVA, Manager at Estheva Spa, responded to this reviewResponded 15 July 2017

Dear Chrisgan, Thank you very much for your feedback. We are very sorry and disappointed to hear that your experience fell short of your expectations. We always strive for every customer to leave with a positive memorable experience and most importantly to feel rejuvenated. It...More

Reviewed 22 June 2017

I have been going to this spa for more than 10 years. What I like about it is the safe environment provided for its customers. There are no pushy sales staff asking you to spend more money after each visit. A hot welcome drink and...More

Thank AndreaT5081
Reviewed 21 December 2016

Had a massage there recently and it was a horrible experience. The masseuse was very rough and caused a lot of pain, even after mentioning that it wasn't terribly pleasant, she didn't seem able to change her style. The person I went with who also...More

Thank Quemaduras
Reviewed 31 October 2016

I got a gift coupon from my lovely girlfriends for a prenatal massage at what was supposed to be one of the best places to get one in Singapore. I called the day before for my appointment and after changing the time three times, got...More

Thank Nagalakshmi V
Reviewed 20 August 2014 via mobile

I went to this spa with my colleuge as I've seen in the internet that it's a luxury and award winning spa. I know it's pricy but I thought it's worth paying for. But to my disappointment, it did not meet the standard to charge...More

5  Thank Sherlyn Q
ESTHEVA, Manager at Estheva Spa, responded to this reviewResponded 29 August 2014

Dear Customer, Thank you for taking the time to give us your feedback on your recent experience at our Spa. We apologise that our services did not meet your high expectations of us. However, for readers to gain a fair perspective, we would like to...More

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